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All Journal Outline Journal of Economic Studies
Bella Amelia
Universitas Negeri Medan
Economics, Econometrics & Finance Social Sciences

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Transformation Matrix Modeling and Correlation Analysis to Measure the Impact of Digitalization on the Sales Performance of Culinary SMEs in Medan Bella Amelia; Loranty Folia Simanjuntak; Tiara Mahdalena Pandiangan; Yose Renaldy Sinaga; Yosua Alberto Siregar; Alberto Inzaghi Haposan Pasaribu
Outline Journal of Economic Studies Vol. 5 No. 2: April - September 2026
Publisher : Outline Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61730/sjx07624

Abstract

Purpose: This study aims to examine the impact of digital technology adoption on the sales performance of culinary Micro, Small, and Medium Enterprises (MSMEs) in Medan City, particularly through the use of food delivery platforms such as Shopee Food, Go Food, and Grab Food. Methods: A quantitative approach was employed using transformation matrix modeling and Pearson correlation analysis. Data were collected through structured interviews with MSME operators who actively utilize digital platforms in their business operations. The variables analyzed include digital adoption, market reach, transaction efficiency, and consumer accessibility. Results: The findings reveal a statistically significant positive correlation between digital platform utilization and improved sales performance. Digital adoption enhances market reach by expanding customer access, increases transaction efficiency through streamlined ordering systems, and improves consumer accessibility. These factors collectively contribute to higher sales and business growth among culinary MSMEs in Medan. Originality: This study offers a novel approach by integrating transformation matrix modeling with correlation analysis to assess the impact of digitalization at the MSME level. It provides practical insights for MSME actors and policymakers in optimizing digital platforms to strengthen competitiveness in the digital economy era.
Co-Authors Alberto Inzaghi Haposan Pasaribu Loranty Folia Simanjuntak Tiara Mahdalena Pandiangan Yose Renaldy Sinaga Yosua Alberto Siregar