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Pengaruh store atmosphere dan kualitas layanan terhadap minat pembelian ulang melalui kepuasan konsumen sebagai variabel mediasi pada outlet beli kopi di sidoarjo Manzilah Ar Rohmah; Afifatus Sholikhah
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 3 No. 4 (2026): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v3i4.11662

Abstract

This study aims to determine the effect of store atmosphere and service quality on repurchase intention through consumer satisfaction as a mediating variable at Beli Kopi outlets in Sidoarjo. This study used a quantitative approach with descriptive methods. The population in this study were all Beli Kopi consumers in Sidoarjo, while the research sample consisted of 160 respondents obtained using a non-probability sampling technique with an accidental sampling method. Data collection was conducted by distributing questionnaires using a Likert scale. Data analysis used Structural Equation Modeling (SEM) based on Partial Least Squares (PLS) with the assistance of the SmartPLS 4.0 application. The results showed that store atmosphere has a positive and significant effect on consumer satisfaction and repurchase intention. Service quality also has a positive and significant effect on customer satisfaction and repurchase intention. Furthermore, customer satisfaction has a positive and significant effect on repurchase intention. The study also demonstrated that customer satisfaction mediates the influence of store atmosphere and service quality on repurchase intention at Beli Kopi outlets in Sidoarjo. Therefore, the better the store atmosphere and the better the service quality, the higher the level of customer satisfaction, which in turn encourages repeat purchases.
Modernisasi Taman Tanaman Obat Keluarga (TOGA) sebagai Upaya Revitalisasi Lingkungan dan Kesehatan Masyarakat Cahaya Gemilang Rahono Saputra; Arfaini Faaih; Mohammad Setyo Wardono; Mochammad Ardian Wirayudha; Alvina Elistya Rachmad; Syaibatul Ayuni; Violita Atika Putri; Adelia Putri Deviani; Atika Mar-Atush Sholihah; Muhammad Faizin; Bagas Susilo Putra; Fiki Andrean Pratama; Manzilah Ar Rohmah; Muhimmatur Rodhiyah; Mochammad Makful Amin; Intan Dwi Amelia; Achmad Rafiansyah Wahyudi Aziz
Nusantara Community Empowerment Review Vol. 4 No. 1 (2026): Nusantara Community Empowerment Review
Publisher : LPPM UNUSIDA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55732/3bpqbx20

Abstract

Tanaman obat keluarga menjadi peranan penting dalam menjaga lingkungan dan kesehatan masyarakat jika dikelola dengan baik. Program kegiatan pengabdian ini dilaksanakan sebagai upaya menjawab permasalahan yang terjadi dikarenakan taman tanaman TOGA yang terbengkalai. Pengabdian masyarakat ini menggunakan pendekatan deskriptif kualitatif melalui metode studi kasus meliputi observasi, wawancara, diskusi kelompok dan dokumentasi. Analisis data dilakukan secara deskriptif dengan triangulasi sumber dan teknik guna menjaga validitas data. Hasil kegiatan menunjukkan bahwa taman TOGA yang awalnya terbengkalai berhasil dimodernisasi sehingga tertata dengan rapi, lebih indah dan bersih. Selain itu, modernisasi taman TOGA mencegah sarang nyamuk sekaligus meningkatkan kualitas lingkungan dan kesadaran kesehatan masyarakat. Family medicinal plants play an important role in maintaining the environment and public health if managed properly. This community service program was implemented as an effort to address the problems that arise due to neglected TOGA (herbal medicine) garden. This community service program uses a qualitative descriptive approach through a case study method, including direct observation, interviews, group discussions, and documentation. Data analysis was conducted descriptively with triangulation of sources and techniques to maintain data validity. The results of the activity show that the TOGA garden, which was initially neglected, has been successfully modernized so that it is neatly arranged, more beautiful, and clean. In addition, the modernization of TOGA gardens prevents mosquito nests while improving environmental quality and public health awareness.
Sosialisasi Legalitas Usaha Untuk Masa Depan UMKM Yang Berkelanjutan Manzilah Ar Rohmah; Muhimmatur Rodhiyah; Farah Fadiyah; Rachmawati Fidia; Elfi Haniatul Mahfiroh; Safira Khoirotunnisa; Nafia Ilhama Qurratu’aini
Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat Vol. 2 No. 2 (2024): Juni : Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/kegiatanpositif.v2i2.984

Abstract

This research explores the vital role of business legality in supporting the growth and sustainability of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia. Through a combination of interview and direct observation approaches, we investigate the challenges faced by MSMEs in obtaining appropriate business legality and its impact on market access and financing. The findings indicate that a lack of understanding of the importance of business legality, complex licensing processes, and the need for specific requirements are major obstacles for MSMEs, especially those operating at the micro and small levels. Furthermore, we conclude that complete and legally valid business legality forms a solid foundation for the growth of MSMEs, enabling broader access to formal markets and financial resources. The approach of mentoring in obtaining the Business Identification Number (NIB) emerges as an effective solution in assisting MSMEs in overcoming challenges related to business legality. Comprehensive mentoring programs, ranging from education about the registration process to practical assistance in gathering required documents, provide much-needed support for MSMEs like Bu Siti in navigating complex registration processes. Evaluation and feedback, as well as effective information dissemination, also prove crucial in increasing MSMEs' awareness and understanding of licensing procedures and the benefits of having complete business legality. Thus, collaborative efforts from various parties can help create a more conducive environment for the growth of MSMEs in Indonesia.