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All Journal Jurnal Bisnis dan Manajemen Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Journal of Secretary and Business Administration Almana : Jurnal Manajemen dan Bisnis JIMEK : Jurnal Ilmiah Mahasiswa Ekonomi Management Studies and Entrepreneurship Journal (MSEJ) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Aplikasi Manajemen, Ekonomi dan Bisnis Economics and Digital Business Review
Syahputra, Syahputra
Universitas Telkom
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

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PENERAPAN MODEL KIRKPATRICK UNTUK MENGEVALUASI PELATIHAN TERHADAP KINERJA KARYAWAN PT TELKOM INDONESIA Dinda Aulia Rahmah; Syahputra Syahputra
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 11 No. 2 (2024): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v11i2.1124

Abstract

This research aims to measure the effectiveness of the training program organized by Telkom-ITDRI (Indonesia Telecommunication & Digital Research Institute), the evaluation approach used is the Kirkpatrick Four-Levels method including, level 1 reaction (reaction), level 2 learning (learning), level 3 behavior (behavior) and level 4 result (result). The research method used in this research is descriptive with a quantitative approach. This research data was collected through distributing questionnaires and sampling was carried out using probability sampling techniques using the proportional sampling method method. There were 280 respondents in this study who were participants in the AfRAM (Agility for B2B Regional & Account Management Team) training. The analytical method used in this research is a simple regression analysis test and multiple regression analysis test and processed using SPSS 27 software. Based on the descriptive analysis, it can be concluded that the level 1 reaction variable is in the category, level 2 learning and level 4 result are in the "good" category, level 3 behavior is in the "very good" category. The relationship between reaction to employee performance has a significant effect. The relationship between learning and employee performance does not have a significant. The relationship between behavior and employee performance is influential but not significant. The relationship between results and employee performance has a significant effec. Furthermore, the relationship between reaction, learning, behavior and results simultaneously influences employee performance, this shows that the training provided is effective and able to improve employee performance.
Co-Authors Ade Ilham Pratama Aditya Wardhana Alodia Lastri Dwiputri Amanda Nurviyan Anida Juliana Putri Auliannisa Gifani Berlian Nurhaliza Putri Brayoga Budi Rustandi Kartawinata Diah Khusuma Hidayah Dinda Aulia Rahmah Dita Murinda Katarika Ellen Madhalena Gifani, Auliannisa Lubna Zagladi Oryza Devirili Putri