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The Analysis of Social Media Use in Collaborative Learning on The Implementation of Online Knowledge Sharing to Improve Student Academic Performance Nurul Janah; Puddy Prima; Aulia Puspaning Galih
Jurnal Paedagogy Vol 11, No 2: Jurnal Paedagogy (April 2024)
Publisher : Universitas Pendidikan Mandalika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/jp.v11i2.10582

Abstract

This research aims to analyze social media use in collaborative learning on the implementation of online knowledge sharing to maximally improve student academic performance. The research method used a survey with a quantitative approach. The research sample was taken by purposive sampling on diploma 3 and undergraduate students at several public and private universities in Java Island, Indonesia. As a result, 359 respondents filled out an online questionnaire distributed via a google form link. Data analysis using SEM PLS path analysis with SmartPLS program version 3.0. The results of this research stated that social media used in collaborative learning correlated with online knowledge sharing. The ease of sharing knowledge accelerates the dissemination of material delivered by teachers to students as a trigger for collecting questions and recommendations based on the student's point of view. Online knowledge sharing is related to student engagement, where students always update the knowledge that has been stored in their social media groups. Active student engagement will be assessed optimally by the teacher as a student reward so that academically the student's GPA increases, learning goals can be achieved, and students can contribute actively to spreading their knowledge through social media.
Analisis Deskriptif Kuantitatif Tingkat Kepuasan Layanan e-Perpus Kota Depok Berbasis PIECES Framework Fathiyah Faiha Adwa; Nurul Janah; Akhmam Fahmi
DBESTI: Journal of Digital Business and Technology Innovation Vol 3 No 1 (2026): Mei, 2026
Publisher : LPPM STT Terpadu Nurul Fikri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54914/dbesti.v3i1.2016

Abstract

The Department of Archives and Library Services of Depok City has introduced a digital library service through the e-Perpus Kota Depok mobile application. This study aims to assess user satisfaction based on the quality of services provided. The PIECES Framework, comprising 6 dimensions: Performance, Information, Economy, Control, Efficiency, and Service, was employed to evaluate service quality. Using a descriptive-quantitative approach and purposive sampling, data were collected from 100 respondents in the context of an evaluative research study. The results were analyzed using IBM SPSS 25. Descriptive analysis indicates that the overall service quality of the e-Perpus Kota Depok application is categorized as satisfactory. This is reflected in high average scores, particularly for the Economy (4.45) and Performance (4.44) dimensions. These findings suggest that the application effectively meets users' needs and expectations regarding service quality.