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All Journal Inkubis: Jurnal Ekonomi dan Bisnis Jurnal Aplikasi Perpajakan
Dian Gita Utami
Politeknik Negeri Ujung Pandang
Economics, Econometrics & Finance

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Improving Work-Life Balance via Tactical Approaches: Insights from the Automotive Industry Serpian Serpian; Dian Gita Utami; Syamsuddin Syamsuddin
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i2.134

Abstract

Background: Work-life balance (WLB) is increasingly recognized as a critical factor in employee well-being and organizational performance, particularly in high-demand industries such as the automotive sector, where operational pressures often conflict with employees’ personal needs. Objective: This study aims to evaluate how employees in the automotive industry perceive work-life balance (WLB) and to determine the critical aspects requiring improvement to ensure that organizational policies more effectively meet workforce needs. Methods: This study used a quantitative survey of 128 employees in the automotive sector to assess the perceived importance and actual performance of various WLB factors. The data were analyzed using Importance–Performance Analysis (IPA) to identify priority areas and correlations among WLB components. Results: The findings revealed that organizational performance (M = 3.74) exceeded the importance attributed to WLBdimensions (M = 3.63), indicating that overall organizational delivery met employee expectations. IPA revealed two critical gaps in Quadrant I (high importance/low performance) requiring immediate intervention, while six attributes in Quadrant II represented key organizational strengths. Correlation analysis identified eleven statistically significant tactical strategies linking organizational strengths to priority improvement areas. Conclusion: This study offers a novel integration of IPA and correlational analysis to generate eleven evidence-based tactical decisions for WLB enhancement in the automotive sector, thereby advancing both theoretical understanding and practical human resource management.
Pengaruh Corporate Image dan Kepuasan Terhadap Loyalitas Pasien di RSIA Masyita Makassar Alda; Enny Radjab; Dian Gita Utami
Jurnal Aplikasi Perpajakan Vol. 7 No. 1 (2026): Jurnal Aplikasi Perpajakan
Publisher : Jurnal Aplikasi Perpajakan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jap.v7i1.550

Abstract

Penelitian ini bertujuan untuk mengetahui corporate image dan kepuasan terhadap loyalitas pasien di RSIA Masyita Makassar. Jenis penelitian yang digunakan dalam penelitian ini adalah jenis penelitian deskriptif dan asosiatif. Teknik pengambilan sampel menggunakan teknik purposive sampling dengan jumlah responden sebanyak 60 orang. Analisis data yang digunakan adalah analisis data deskriptif, uji instrument validitas dan reliabilitas, uji asumsi klasik, analisis koefisien determinasi, analisis regresi berganda, uji parsial, dan uji simultan. Alat pengolah data menggunakan IBM SPSS versi 24. Hasil penelitian menunjukkan bahwa corporate image berpengaruh signifikan terhadap loyalitas pasien dengan nilai signifikan 0,014, kepuasan berpengaruh signifikan terhadap loyalitas pasien dengan nilai signifikan 0,000, dan corporate image dan kepuasan secara simultan berpengaruh signifikan terhadap loyalitas pasien signifikan sebesar 0,001. Pengaruh corporate image dan kepuasan terhadap loyalitas pasien dilihat dari nilai R Square sebesar 33,8%.
Co-Authors . Syamsuddin Alda Enny Radjab Serpian, Serpian