Claim Missing Document
Check
Articles

Found 2 Documents
Search

THE ROLE OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR BASED ON SPIRITUAL QUOTIENT AND SELF EFFICACY ON THE PERFORMANCE OF CV ALIANSYAH PATI EMPLOYEES Pipit Larasati; Miladia Fadilasari; M Fatchurrohman
International Journal of Management, Business, and Social Sciences Vol 3, No 01 (2024): MAY
Publisher : Universitas Wahid Hasyim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31942/ijmbs.v3i01.10938

Abstract

This research aims to determine and analyze the influence of spiritual quotient and self-efficacy on employee performance with organizational citizenship behavior as an intervening variable. The population in this study were all CV employees. Aliansyah Pati was 105. Based on the results of distributing questionnaires to all employees, a sample size of 98 people was obtained. The analysis tool used is Partial Least Square.The research results show that the spiritual quotient and self-efficacy are able to bring about better changes in improving employee behavior to be willing to work extra towards their work. Spiritual quotient, self-efficacy and organizational citizenship behavior are also able to provide better changes in improving employee performance. Organizational citizenship behavior has been proven to be an intervening variable between spiritual quotient and employee performance. Organizational citizenship behavior has also been proven to be an intervening variable between self-efficacy and employee performance. Key word : Spiritual quotient, self efficacy, organizational citizenship behavior, employee performance 
Significance Of Mobile Banking Services In Indonesia: Through The Impact Of Bca Syariah Customer Satisfaction And Loyalty Pipit Larasati; Riyan Andni; M Fatchurrohman; Mohd Rushdan Yasoa; Nur Wulan Intan Palupi
Ecopreneur : Journal of Sharia Economics Study Program Vol 5 No 02 (2024): Ecopreneur : Jurnal Ekonomi dan Bisnis Islam
Publisher : Institute of Research and Community Service at Islamic University of Bunga Bangsa Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study was conducted at IAIN Kudus. The purpose of this study is to ascertain how Indonesian BCA Syariah customers' loyalty and level of satisfaction affects their use of mobile banking services. In order to conduct this study, quantitative methods were used. Customers of BCA Syariah in Indonesia make up the population used in this study; 106 samples were collected as responders. employing purposive sampling, a non-probability sampling technique. Respondents to the questionnaires were given out in order to collect data for this study. Following the collection of the data, data analysis was done using SPSS tools to process the results of validity and reliability tests, classical assumption tests, and hypothesis testing. Based on the findings of the analysis that was done, this study demonstrates that. Based on the t test, satisfaction and loyalty variables partially influence m-bankin services. And based on the F test, the variables of satisfaction and loyalty jointly influence mobile banking services.