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Effectiveness of Implementation of Tax Consultant Licensing Services Through the Application of the Tax Consultant Information System (Sikop) at the Center for Financial Profession Development Secretariat General of the Ministry of Finance Tikno Suhendro; Agung Edi Rustanto; Yahya Rachmana Hidayat; Siti Mariam
Journal of Law, Politic and Humanities Vol. 5 No. 1 (2024): (JLPH) Journal of Law, Politic and Humanities
Publisher : Dinasti Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jlph.v5i1.672

Abstract

The aim of this research is to analyze the implementation of Tax Consultant Licensing Services through the Tax Consultant Information System Application (SIKOP) at the Financial Professional Development Center of the Secretariat General of the Ministry of Finance, by presenting a case study of the use of the SIKOP application. E-Government, whose aim is to provide the best service to the public in a transparent, effective and efficient manner, turns out that in its implementation it is still faced with various challenges which result in the ineffectiveness of e-government itself. The research uses qualitative methods by analyzing data through interviews, observation and documentation studies. This approach enables an in-depth understanding of the implementation of SIKOP and the e-Government challenges faced in the Ministry of Finance. The research results show a significant increase in the accessibility of licensing services and the acceleration of the licensing process since the adoption of SIKOP. However, the study also identified several shortcomings, including confusion regarding procedures, lack of personal interaction, and inadequate solutions. Therefore, improvements are needed in these aspects to ensure that tax consultant licensing services are in accordance with the desired public service principles. Managerial implications and suggestions for further research are also discussed to improve the quality and effectiveness of SIKOP as a tax consultant licensing service platform.
IMPLEMENTASI PENGEMBANGAN KOMPETENSI 20 JAM PELAJARAN/TAHUN PADA TENAGA KESEHATAN LAIN DI RSUPN DR.CIPTO MANGUNKUSUMO Santi Meilan; Harits Hijrah Wicaksana; Yahya Rachmana Hidayat; Agung Edi Rustanto
Jurnal Cahaya Mandalika ISSN 2721-4796 (online) Vol. 5 No. 2 (2024)
Publisher : Institut Penelitian Dan Pengambangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jcm.v5i2.2708

Abstract

Berdasarkan Undang-undang No.5 Tahun 2014, pemerintah telah menyusun peraturan untuk mendukung pengembangan kompetensi pada ASN melalui Peraturan Pemerintah (PP) No.17 Tahun 2020 yang menjelaskan bahwa Pengembangan kompetensi bagi setiap PNS dilakukan paling sedikit 20 jam pelajaran/tahun. Di RSUPN Dr. Cipto Mangunkusumo atau yang disingkat RSCM yang sebagai rumah sakit teraktreditasi Internasional dan menjadi Rumah Sakit Umum Pusat Rujukan Nasional terdepan dalam Layanan, Pendidikan dan Penelitian yang Berstandar Internasional, pengembangan kompetensi 20 jam pelajaran/tahun bagi tenaga kesehatan lain di RSCM telah dilaksanakan sejak tahun 2021. Yang menjadi landasan dalam implementasi pengembangan kompetensi 20 jam pelajaran/tahun pada tenaga kesehatan lain adalah Peraturan Direktur Utama RSUPN Dr. Cipto Mangunkusumo Nomor HK.02.03.4.2/18898/2021. Metode penelitian ini menggunakan pendekatan kualitatif dengan melakukan wawancara mendalam, observasi dan studi dokumentasi terhadap informan. Hasil capaian implementasi pengembangan kompetensi 20 jam pelajaran/tahun bagi tenaga kesehatan lain di RSCM masih belum maksimal, sehingga diperlukan upaya peningkatan capaian tersebut melalui penyelenggaraan seminar internal dengan kompetensi yang dihitung berdasarkan jam pelajaran, menyusun kebijakan akumulasi pengembangan kompetensi dari SKP ke jam pelajaran dan melakukan monitoring evaluasi pelaksanaan kegiatan pengembangan kompetensi secara rutin dan berkelanjutan.