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Enhancing Quality Control of Packaging Product: A Six Sigma and Data Mining Approach Resty Ayu Ramadhani; Rina Fitriana; Anik Nur Habyba; Yun-Chia Liang
Jurnal Optimasi Sistem Industri Vol. 22 No. 2 (2023): Published in December 2023
Publisher : The Industrial Engineering Department of Engineering Faculty at Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/josi.v22.n2.p197-214.2023

Abstract

Six Sigma is of paramount importance to organizations as it provides a structured and data-driven approach, fostering continuous improvement, minimizing defects, and optimizing processes to meet and exceed customer expectations. In response to the increasing defects of packaging product in a cosmetics industry in Indonesia, surpassing the specified 3% tolerance limit, this research conducts a thorough investigation into the root causes, corrective measures, and improvement proposals to elevate product quality. By leveraging the Six Sigma method and data mining techniques, the study systematically addresses the complexities associated with defect reduction in packaging for cosmetics product. The research methodology encompasses defining the problem through SIPOC and Critical to Quality (CTQ) diagrams, measuring via control charts and sigma level calculations, and analyzing using tools like pareto diagrams, Apriori algorithms, fishbone diagrams, and Fault Mode and Effect Analysis (FMEA). Key findings reveal a notable correlation between spot defects and varying colors, leading to pearl defects as identified by the Apriori algorithm. FMEA identifies critical failures, including suboptimal printing plate conditions, clumpy ink usage, and insufficient operator attention to ink filling. The improvement stage proposes practical solutions, such as implementing alarms and buzzers, color-indicator-adjusted ink storage labels, and a structured form for cleaning and monitoring printing plates. These findings carry significant implications, providing a tailored roadmap for enhancing the quality of cosmetic packaging. The anticipated implementation of proposed improvements aims to elevate customer satisfaction by addressing specific pain points in the production process. Furthermore, the research contributes valuable insights to the broader cosmetics industry, offering effective methodologies for defect reduction and quality enhancement in packaging processes.
Optimizing Demand Forecasting Method with Support Vector Regression for Improved Inventory Planning Tryantomo Lokhilmahful Palgunadi; Rina Fitriana; Anik Nur Habyba; Yun-Chia Liang
Jurnal Optimasi Sistem Industri Vol. 23 No. 2 (2024): Published in January 2025 (published late, please read our note)
Publisher : The Industrial Engineering Department of Engineering Faculty at Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1057.205 KB) | DOI: 10.25077/josi.v23.n2.p149-166.2024

Abstract

Problems arising from suboptimal production planning can cause inventory management to be less effective and efficient in the company. The lack of integrated presentation of information also causes less efficiency in making decisions. This study aims to obtain the best kernel function forecasting model by predicting ground rod sales using the Support Vector Regression (SVR) method in order to determine the level of forecasting accuracy and the results of ground rod forecasting in the future which are presented in an optimal data visualization. This problem-solving is done with the Support Vector Regression method, which consists of linear kernel functions, polynomial kernel functions, and radial basis function (RBF) kernel functions with the Grid Search Algorithm. Based on the results of the best parameter search that has been done using the grid search algorithm, it can be concluded that the best kernel function forecasting model is a linear kernel function with a value of C = 100 and ε = 10-3. The accuracy of this forecasting model has a MAPE value of training data and testing data of 2.048% and 1.569%, where this value is the smallest MAPE value compared to the MAPE value of the other two functions. After getting the best model, forecasting was carried out within five months, obtaining an average of 6,647 monthly pieces. The results of forecasting and historical sales are reviewed in a visualization of Business Intelligence data so that it is well exposed, where the forecasting shows an increase from every month.
Business intelligence system model to measure the performance of lecturers’ scientific publications Miwan Kurniawan Hidayat; Dedy Sugiarto; Rina Fitriana; Yun-Chia Liang
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 23, No 4: August 2025
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v23i4.26221

Abstract

Scientific publication data is sourced from the SINTA website to measure the performance of journals, institutions, and researchers in Indonesia. Accessing and analyzing data for institutional needs is restricted, and lecturer development patterns based on lecturer characteristics remain untapped. The study aims to analyze and design business intelligence system models to measure the performance of scientific publications using dimensional models, clustering, on-line analytical processing (OLAP), and prototyping. Research methods are carried out through data and information needs analysis, data warehouse design, data mining and OLAP application, business intelligence system development, and system evaluation. The resulting dimensional models are the researcher index model, the researcher score model, the publication article model, and the research subject model. Measurements of data size and processing time show that the star schema has data of 336 KB and a processing time of 0.00554 seconds, is the best model compared to the snowflake’s schema, which has data of 368 KB and a processing time of 0.00611 seconds. Davies–Bouldin Index (DBI) measurements show the best clustering performance is the X-means algorithm with K as many as 5 clusters (Kmin=3, Kmax=5) and a DBI value of 0.537040.
Business intelligence for measuring global systems for mobile communication provider performance Yusri Eli Hotman Turnip; Dedy Sugiarto; Rina Fitriana; Yun-Chia Liang
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 24, No 2: April 2026
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v24i2.26293

Abstract

Internet access is getting easier in various places, including Indonesia. Telecommunication media are no longer dominated by the use of pulse signals but have shifted to relying on internet access. This study aims to create a data visualization of internet speed in Bekasi urban sub-districts using the business intelligence (BI) model with online analytical processing (OLAP). Clustering was carried out using two methods, namely the K-means and K-medoids methods which were selected based on the Davies Bouldin index (DBI) value. This study produced a visual data prototype from the results of clustering from the data mining process and was accompanied by supporting data in the form of information on the highest and lowest speeds in the studied sub-districts. The clustering process uses K-means for uploading data with a DBI value of 0.847, while the data download uses K-medoids with a DBI value of 0.871. The prototype displays observation data, maximum and minimum value information, and the clustering result. The functional test result for the prototype showed conformity with the requirements, while the validation test showed that the prototype passed the validation test with a score of 0.8833.