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All Journal Jurnal Ilmiah Ilmu Komunikasi Communique Jurnal Kajian Komunikasi dan Pembangunan Daerah Journal of Communication and Social Sciences Demokrasi: Jurnal Riset Ilmu Hukum, Sosial dan Politik Edutik : Jurnal Pendidikan Teknologi Informasi dan Komunikasi
Putri Citra Hati
Universitas Islam Negeri Raden Fatah Palembang
Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Pendekatan Komunikasi Guru Dalam Interaksi Sosial Dengan Siswa Tunarungu : Studi Di SLB B Tunarungu Wicara YPAC Palembang Mei Pertama Putri; Kun Budianto; Putri Citra Hati
Demokrasi: Jurnal Riset Ilmu Hukum, Sosial dan Politik Vol. 1 No. 3 (2024): Juli : Demokrasi: Jurnal Riset Ilmu Hukum, Sosial dan Politik
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/demokrasi.v1i3.238

Abstract

The school environment requires each other to interact and communicate every day. The problem in research is that deaf students who have hearing impairments need knowledge to be able to coexist with society. Teachers really need the right communication approach so that students can understand what is being conveyed so that there will be a reciprocal relationship between the two. The purpose of this research is to determine teachers' communication approaches in social interactions with deaf students. This research explains how a communication approach is important in the social interactions of deaf students through interactions in classroom learning and also in the school environment. This research uses qualitative research methods using Burgoon's interaction adaptation theory which discusses nine principles in adaptation. This research uses data collection techniques in the form of observation, interviews and documentation techniques. The results of this research are that adaptation in the communication approach in social interaction of deaf students requires adapting interaction patterns, varying distance patterns and strategies as well as the importance of behavior in adaptation. Apart from that, in the communication approach the teacher determines communication media in the learning process in the classroom and provides direction to students to increase social interaction. Learning to develop sound and rhythm perception as well as speech development, these activities are efforts made by the school to increase social interaction for deaf students. Communication patterns in teaching at SLB B YPAC Palembang are two-way communication.
Peran Humas Rumah Sakit dalam Membangun Citra Positif melalui Media Sosial Instagram dan Website Rissa Sabrina Putri; Eraskaita Ginting; Putri Citra Hati
Edutik : Jurnal Pendidikan Teknologi Informasi dan Komunikasi Vol. 6 No. 2 (2026): EduTIK : April 2026
Publisher : Jurusan PTIK Universitas Negeri Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67142/edutik.v6i2.351

Abstract

Penelitian ini bertujuan untuk menganalisis peran Humas Rumah Sakit Santo Antonio Baturaja dalam membangun citra positif melalui media sosial Instagram dan website. Latar belakang penelitian ini didasarkan pada meningkatnya penggunaan media digital dalam komunikasi kesehatan serta pentingnya citra positif bagi institusi pelayanan kesehatan di era digital. Metode penelitian yang digunakan adalah kualitatif dengan pendekatan studi kasus. Data diperoleh melalui wawancara mendalam, observasi, dan dokumentasi terhadap aktivitas Humas serta konten digital rumah sakit. Hasil penelitian menunjukkan bahwa Humas memiliki peran strategis dalam membangun citra positif melalui fungsi sebagai fasilitator komunikasi, pengelola krisis, sarana pemasaran, pembina hubungan media, serta teknisi komunikasi digital. Pemanfaatan Instagram dan website dilakukan secara terintegrasi dengan konten informatif, edukatif, dan interaktif yang mampu meningkatkan kepercayaan masyarakat. Selain itu, responsivitas terhadap publik serta transparansi informasi menjadi faktor utama dalam memperkuat reputasi rumah sakit. Kesimpulannya, strategi komunikasi digital yang dikelola secara profesional oleh Humas berkontribusi signifikan dalam membentuk citra positif yang berkelanjutan.
PERAN MAHASISWA UIN RADEN FATAH PALEMBANG DALAM MEMBANGUN CITRA KAMPUS ISLAMIAH Rahma Dita Aprilia; Sepriadi Saputra; Putri Citra Hati
DIALEKTIKA KOMUNIKA: Jurnal Kajian Komunikasi dan Pembangunan Daerah Vol. 12 No. 2 (2024): DIALEKTIKA KOMUNIKA: Jurnal Kajian Komunikasi dan Pembangunan Daerah
Publisher : Universitas Islam Syekh Yusuf

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33592/dk.v12i2.7115

Abstract

Pemanfaatan Media Sosial Instagram @Sonorapalembang Sebagai Sarana Promosi Program Siaran di Radio Sonora Palembang Sandi Aditiya Prayoga; Abdur Rozzaq; Putri Citra Hati
Journal of Communication and Social Sciences Vol. 4 No. 1 (2026): Journal of Communication and Social Sciences
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/jcss.v4i1.1442

Abstract

Perkembangan teknologi informasi dan komunikasi telah mengubah pola konsumsi media masyarakat, sehingga radio tradisional menghadapi persaingan ketat dari platform digital seperti streaming musik, podcast, dan konten hiburan berbasis internet. Penelitian ini menggunakan metode kualitatif dengan pendekatan deskriptif. Teknik pengumpulan data dilakukan melalui wawancara mendalam dengan admin media sosial Radio Sonora Palembang dan observasi langsung terhadap konten Instagram yang dipublikasikan. Analisis data dilakukan melalui tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Media sosial menjadi sarana strategis bagi radio untuk mempertahankan relevansi dan memperluas jangkauan audiens. Radio Sonora Palembang memanfaatkan Instagram melalui akun @sonorapalembang untuk mempromosikan program siaran, menyebarkan informasi terbaru, serta membangun interaksi dengan pendengar melalui konten seperti kuis, dokumentasi kegiatan, talkshow, dan live streaming. Pemanfaatan Instagram mampu meningkatkan keterlibatan audiens dan membentuk loyalitas pendengar, terutama dari kalangan muda. Namun, strategi ini juga menghadirkan tantangan terkait kreativitas konten dan analisis respons audiens. Penelitian ini bertujuan menganalisis efektivitas Instagram sebagai media promosi program siaran dan mengidentifikasi hambatan yang dihadapi dalam menjaga eksistensi radio di era digital.
KOMUNIKASI PERSUASIF DALAM PENAGIHAN TUNGGAKAN BIAYA REKENING AIR (STUDI PERUMDA TIRTA MUSI PALEMBANG) Muhammad Rizqi Akbar; Komaruddin ,; Putri Citra Hati
Jurnal Ilmiah Ilmu Komunikasi Communique Vol 8 No 2 (2026): Jurnal Ilmiah Ilmu Komunikasi Communique
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62144/jikq.v8i2.770

Abstract

This study aims to analyze the application of persuasive communication in the process of collecting water bill arrears at Perumda Tirta Musi Palembang and identify communication barriers encountered in its implementation. The background of this study is based on the still high number of customers who are in arrears, even though billing activities are carried out routinely and continuously. This study uses a qualitative approach using the Source Credibility Theory which emphasizes that if the communicator or speaker shows himself to be credible or in other words a speaker with high credibility will be more effective in changing opinions. Data were obtained through observation, and in-depth interviews with Perumda Tirta Musi Palembang officers, as well as documentation. The results of the study indicate that Perumda Tirta Musi Palembang has implemented persuasive communication through an empathetic, humanistic, and educational approach in billing activities. Officers convey information about arrears in polite, clear, and non-intimidating language, and adjust the way the message is delivered to the customer's socio-economic conditions. This study also found communication barriers originating from internal and external factors. These barriers affect the effectiveness of message delivery and the level of customer compliance in paying water bills. This study concludes that persuasive communication plays a crucial role in increasing customer understanding and awareness of water bill payment obligations, although the results are not yet fully optimal. Therefore, it is necessary to improve staff competency through communication training, strengthen information systems, and develop more effective communication media to reduce payment arrears.
Co-Authors Abdur Rozzaq Eraskaita Ginting Komaruddin , Mei Pertama Putri Muhammad Rizqi Akbar Rahma Dita Aprilia Rissa Sabrina Putri Sandi Aditiya Prayoga Sepriadi Saputra