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All Journal Journal of Center for Energy Policy and Human Resources Capacity Development
Jubery Marwan
Universitas Prof. Dr. Moestopo (Beragama)
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Energy Environmental Science

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The Effect of Motivation, Workload, and Work Stress on Employee Performance at PT. Permata Karya Jasa Dhio Pradipta; Utama Zahera Utama; Jubery Marwan
Journal of Center for Energy Policy and Human Resources Capacity Development Vol. 2 No. 1 (2025): Policies and Regulations on Food Security and Agribusiness through Human Resour
Publisher : PT. Mega Mas Abadi Konsultan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66226/journalofcphrcd.v2i1.26

Abstract

The purpose of this study is to evaluate the impact that Motivation, Workload, and job stress have on the performance of an organization, both on their own and also in combination. In this study, a descriptive method is used in conjunction with a correlational design, and a quantitative approach is utilised to analyse the data for the purpose of selecting personnel from PT Permata Karya Jasa to serve as research participants—a non-probability sampling approach known as Saturated Sampling was utilised. Validity and reliability tests, descriptive analysis, and inferential statistical analysis are all included in the study, and the data are processed using the SPSS 25.0 software. According to the findings, Motivation has a significant impact on the performance of the organization, while Workload and stress at work also have a substantial effect on performance. Furthermore, when taken into consideration, the factors of Motivation, Workload, and stress at work all have an impact on the performance of the organization simultaneously. As a result of these findings, the essential aspects that influence performance in the workplace have been brought to light, and valuable insights have been provided for future research on how to improve the performance of companies and the well-being of their employees.
The Role of Transformational Leadership Style in Mediating Work Stress and Work Motivation on Employee Performance Lela Nurlela Fitriani; Triyuni Soemartono; Jubery Marwan
Journal of Center for Energy Policy and Human Resources Capacity Development Vol. 2 No. 1 (2025): Policies and Regulations on Food Security and Agribusiness through Human Resour
Publisher : PT. Mega Mas Abadi Konsultan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66226/journalofcphrcd.v2i1.30

Abstract

The objective of this research is to investigate the role that transformational leadership plays in mediating the relationship between employee performance and the degree to which stress and motivation at work are affecting employees. This research was carried out in the Baros District of the Serang Regency, and it utilized a quantitative methodology from the beginning. The primary data were acquired through the use of purposive sampling, and then they were analyzed through the use of Path Analysis. These data were tested for reliability, validity, and normalcy. Despite the fact that work motivation has a beneficial affect on both transformational leadership and employee performance, the data indicate that stress at work does not have a substantial impact on transformational leadership. Additionally, in contrast to job motivation, stress at work does not have a direct influence on employee performance. Moreover, the research draws attention to the fact that transformational leadership has an effect on employee performance, but stress at work does not have this effect. High workloads, pressure from leadership, dangerous duties, role conflicts, insufficient organizational support, and a lack of motivation and effective leadership are all factors that can be related to the deterioration in employee performance. Leaders are responsible for effectively guiding and influencing their subordinates, pushing them to attain their full potential, and providing an example for others to follow.
The Role of Product Innovation to Support Brand Image and Word of Mouth Communication in Improving Customer Satisfaction Nurjanah; Thamrin Abdullah; Jubery Marwan
Journal of Center for Energy Policy and Human Resources Capacity Development Vol. 2 No. 1 (2025): Policies and Regulations on Food Security and Agribusiness through Human Resour
Publisher : PT. Mega Mas Abadi Konsultan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66226/journalofcphrcd.v2i1.31

Abstract

This study's objective is to investigate and assess the role that product innovation plays in contributing to the enhancement of brand image and word-of-mouth communication in order to improve consumer satisfaction. In Jakarta, automobile showrooms served as the locations for the research that was carried out using an explanatory design and a quantitative methodology. Path analysis was used as the analytical tool, and a saturation sampling technique was used to acquire the primary data. These data were then verified for validity, reliability, and homogeneity after they were obtained. According to the findings, factors such as brand image and word-of-mouth communication have a considerable impact on product innovation and customer satisfaction. Furthermore, the findings indicate that product innovation itself has a powerful and decisive influence on consumer satisfaction. In addition, the innovations that are made to products have an indirect impact on the level of happiness that customers have with the brand. The research also highlights the fact that consumers' actual experiences with a product shape their references and recommendations to others. Furthermore, the study highlights that when word-of-mouth communication is reinforced by product innovations that emphasize quality, durability, uniqueness, technological transformation, diverse variants, and stylish design, the combined effect significantly enhances customer satisfaction.
Variable Factors Determining Purchasing Intention of the Toyota-Branded Innova Zenix Hev Car at Dealership Jakarta, Indonesia Emsa Adiyati; Thamrin Abdullah; Jubery Marwan
Journal of Center for Energy Policy and Human Resources Capacity Development Vol. 2 No. 1 (2025): Policies and Regulations on Food Security and Agribusiness through Human Resour
Publisher : PT. Mega Mas Abadi Konsultan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66226/journalofcphrcd.v2i1.32

Abstract

The purpose of this research is to examine and investigate the factors that determine the level of interest in purchasing the Toyota-branded Innova Zenix HEV model that is available at dealerships in Jakarta, Indonesia. For the purpose of the study, primary data were obtained using an explanatory research design with a quantitative approach. These data had been evaluated for validity, reliability, and homogeneity, and saturated sampling was used to the complete population. A factor analysis was performed on the data in order to determine which components had the most impact. Product quality, pricing, service and network availability, and credit financing are the primary factors that determine interest in making a purchase, according to the findings. On the other hand, promotion and marketing, environment and regulations, and product image do not have a substantial impact on consumer decisions. Consumers are primarily drawn to the product because of its high quality, competitive price, dependable dealer network and services, and appealing credit schemes. However, limited marketing efforts and incomplete product information reduce awareness of the product's image and can hinder purchase interest. This leaves room for competitors who offer vehicles that are comparable to the product to capitalize on these weaknesses
The Influence of Work Professionalism in Realized Employee Performance through Transformational Leadership and  Work Motivation as Intervening Variables in Toyota Dealership in Central Jakarta Nita Maryati; Jubery Marwan; Zahera Mega Utama
Journal of Center for Energy Policy and Human Resources Capacity Development Vol. 2 No. 1 (2025): Policies and Regulations on Food Security and Agribusiness through Human Resour
Publisher : PT. Mega Mas Abadi Konsultan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66226/journalofcphrcd.v2i1.33

Abstract

The purpose of this research is to investigate the impact that professionalism in the workplace has on employee performance, with transformational leadership and work motivation serving as the factors that act as mediators. The research was carried out at Toyota stores in Jakarta, and it utilized a quantitative technique in conjunction with an explanatory planning approach. All of the primary data were examined to determine their validity, reliability, homogeneity, and normality, and the sampling method that was utilized was saturated sampling. For the purpose of analyzing the connections between the variables, path analysis was utilized. According to the findings, professionalism in the workplace has a substantial impact, both directly and indirectly, on transformational leadership, employee performance, and motivation in the workplace both directly and indirectly. Additionally, workplace motivation and transformational leadership both have been shown to have a favorable impact on the performance of employees. Based on these findings, it appears that individuals that exhibit professionalism by demonstrating knowledge, competence, attitude, and a strong work ethic, in conjunction with high motivation and transformational leadership, are more likely to attain optimal performance.
The Influence of Event Organizer Service Performance in Achieving Customer Satisfaction Through Professionalism and Emotional Intelligence as Intervenings in the Event Organizer Service Industry M. Dzikri Abdul Rohman; Zahera Mega Utama; Jubery Marwan
Journal of Center for Energy Policy and Human Resources Capacity Development Vol. 2 No. 1 (2025): Policies and Regulations on Food Security and Agribusiness through Human Resour
Publisher : PT. Mega Mas Abadi Konsultan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66226/journalofcphrcd.v2i1.34

Abstract

This study aims to examine and analyse the impact of event organiser service performance on customer satisfaction, with professionalism and emotional intelligence serving as intervening variables. The research was conducted among event organiser service firms in South Tangerang City and classified as explanatory research employing a quantitative approach. Primary data were collected through questionnaires and subsequently tested for validity, reliability, and normality to ensure data accuracy and consistency. The sampling technique applied was saturated sampling, involving all members of the population, and the analytical method used was path analysis to determine both direct and indirect effects between variables. The findings indicate that event organiser service performance, professionalism, and emotional intelligence have a significant influence on customer satisfaction. Furthermore, service performance indirectly affects customer satisfaction through the mediating roles of professionalism and emotional intelligence. The results highlight that professionally competent employees who possess strong emotional intelligence are more capable of managing their emotions, maintaining composure in challenging situations, and fostering effective communication and collaboration within teams. These qualities contribute to creating a positive work atmosphere that enhances service quality. Consequently, customers experience higher satisfaction when they are served sincerely, empathetically, and with a deep understanding of their needs, thereby strengthening the overall service performance of event organiser firms.
Co-Authors Dhio Pradipta Emsa Adiyati Lela Nurlela Fitriani M. Dzikri Abdul Rohman Nita Maryati Nurjanah Thamrin Abdullah Triyuni Soemartono Utama Zahera Utama Zahera Mega Utama