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Licensing Services Innovation Establishing Buildings in One Stop Integrated Services in North Jakarta Hakim, Lukman; Basuki, Johanes; Soemartono, Triyuni; Kusworo, Kusworo
International Journal for Educational and Vocational Studies Vol 1, No 7 (2019): November 2019
Publisher : Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/ijevs.v1i7.1773

This article aimed to determine and analyses the implementation of innovation forms as well as the factors supporting and inhibiting the implementation of innovation in local government level. The research was conducted in north Jakarta. The research conducted One-Stop Integrated Service Office. The results showed that the licensing office innovated to accelerate building permits, which was easy and inexpensive with describe establishing building procedures, then start a variety of innovations carried out by One-Stop Integrated Service Office one day, register IMB online, IMB 3.0, bleaching IMB. And this is an important requirement for the business world. In providing services to business operators, efforts are needed from the government to implement good services by applying transparent, participatory and accountable principles, so that the community as a group that is served will get good service. Supporting factors for service innovation in the three regions were regulation and commitment of the local governments while the inhibiting factors of innovation implementation were the limited fund and incompetent personnel in service duties.

The Dynamic of e-KTP Evaluation Program in DKI Jakarta Soemartono, Triyuni
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 20, No. 2
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

The study aims to analyze the evaluation of e-KTP program implementation. The usage of electronic identity (e-ID/e-KTP) provides several benefits for users, private institutions, and the government, hence encouraging many countries to implement such program. In 2009, Indonesia launched the e-KTP program as a National Identity Card, by pointing six districts/municipalities as a pilot project. e-KTP is a demographic document containing security or controlling system—both administration as well as information technology based on national population database. Each citizen may only have one KTP with one Resident Registration Number (NIK)—as a single identity for each resident, valid for life. In 2011, DKI Jakarta, as the capital of Indonesia, has implemented the e-KTP program. The research used qualitative method to describe the phenomenon, classify and evaluate it, by taking the administrative-village (Kelurahan) of Pondok Pinang, Kebayoran Lama Sub-district in South Jakarta and Duri Kepa, Kebon Jeruk Sub-district in West Jakarta as the case study. The result shows that the implementation of the policy still have shortages, particularly related to major resources, such as limited technical resources and human resources to operate the e-KTP program. The problems need to be evaluated in order to improve the success of dynamic and updated e-KTP program in the future.

THE DYNAMICS OF THE CHALLENGES OF FEMALE ACADEMICS DURING THE COVID-19 PANDEMIC Triyuni Soemartono; Dwi Indah Kartika; Tb Adi Satria; David Yama
Moestopo International Review on Social, Humanities, and Sciences Vol. 2 No. 1 (2022)
Publisher : Universitas prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/mirshus.v2i1.33

The purpose of this study was to analyze the problems of women working in the education sector, because in the era of the COVID-19 pandemic there were many changes, especially women who had multiple burdens. The research was conducted at two universities, Universitas Prof. Dr., Moestopo (Beragama) and Universitas Swadaya Gunung Jati (Unswagati) Cirebon. The research method used is a qualitative research method through a descriptive study approach, with a case study approach at two universities as an empirical investigation effort to explore and analyze the phenomenon of female academics during the Covid-19 pandemic. Informants interviewed female lecturers from two universities in depth (in-depth interview). The results of the research show that female lecturers tend to accept the double burden they experience; female lecturers do not yet have a time table agenda that is implemented properly to ensure that their academic work priorities go well; and the Key to Dexterity of Female Lecturers in the Pandemic Period Although accompanied by strong motivation, several lecturers admitted that they were still having difficulties with the double burden condition which experienced a double burden role, still seeing the importance of the role of the household and placing it as a top priority.

Implementasi Kebijakan Bantuan Pasang Baru Listrik Di Sebagian Kabupaten Di Provinsi Bengkulu Za, Aji Umar; Soemartono, Triyuni; Pakpahan, Roy Tumpal
Jurnal Jembatan Efektivitas Ilmu dan Akhlak Ahlussunah Wal Jama'ah Vol 6 No 1 (2025): March
Publisher : LPPM UNU CIREBON

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52188/jeas.v6i1.1336

Study purpose. This study focuses on the implementation of policies, obstacles, efforts, and forecasts made to optimise new electricity connection assistance policies in several districts in Bengkulu Province. The objectives of this study are to analyse the implementation of policies, obstacles, efforts, and forecasts made to optimise new electricity connection assistance policies in several districts in Bengkulu Province. Materials and Methods. The research method used in this study is a qualitative method with data collection techniques including observation, interviews, and documentation. The data obtained will be analysed through data collection, data reduction, data presentation, and conclusion drawing. The theory used is Results. Based on the data and analysis conducted, it can be concluded that the implementation of new electricity connection assistance in some districts in Bengkulu Province can be seen from the following findings: (1) The implementation of new electricity connection assistance in some districts in Bengkulu Province is in line with the results of the discussion by the Desk for Government Affairs in the Energy and Mineral Resources Sector at the Technical Coordination Meeting on Development Planning for 2024, conducted by the Directorate General of Regional Development at the Ministry of Home Affairs. (2) Challenges in the implementation of new electricity connection assistance in certain districts of Bengkulu Province include discrepancies between the proposals submitted by the community and the actual conditions on the ground, as well as the fact that the homes of the proposing community are located outside the reach of PLN's electricity network. (3) Efforts needed to optimise the implementation of new electricity connection assistance in some districts in Bengkulu Province include socialising the new electricity connection assistance to underprivileged communities. (4) Looking ahead, with electricity reaching even the remotest villages, it is hoped that communities that have received new electricity connection assistance will utilise the assistance effectively, such as by using it to establish small and medium enterprises (SMEs) that can serve as additional income sources for those communities. Conclusion. The implementation of new electricity connection assistance in some districts in Bengkulu Province has been progressing fairly well, although it still faces challenges in coordination and network coverage, and requires improved socialisation and data synchronisation to support more productive use of electricity for the welfare of the community.

Challenges In Implementing The Electronic Identity Card Policy: An Analysis Of Service Quality At The Population And Civil Registration Office Of Bandung City Setiotirin, Roosnelly Wahyuning; Silaban, Himsar; Soemartono, Triyuni; Djatmika, Gatot Hery; Fitriati, Rachma
Coopetition : Jurnal Ilmiah Manajemen Vol. 16 No. 1 (2025): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/coopetition.v16i1.5265

Implementing the Electronic Identity Card (e-KTP) policy has been underway for over a decade since its launch in 2011. However, various challenges persist, especially in urban areas such as Bandung City, which highlight deficiencies in the quality of public services. This study seeks to explore and analyze the dynamics and challenges associated with implementing the e-KTP policy in Bandung City by examining relevant policy dimensions and the quality of public services. Employing a qualitative research methodology, the study utilizes data collection techniques, including in-depth interviews, focus group discussions, observations, and literature reviews. The findings reveal that the Population and Civil Registration Office in Bandung City faces several organizational challenges, such as limited human resources, inadequate infrastructure, and insufficient inter-agency coordination. Moreover, there is a lack of uniformity in interpreting the policy at the implementation level. Community outreach and socialization efforts have been largely ineffective, resulting in low levels of public awareness and participation in the management of e-KTP. Regarding operational challenges, key issues include a limited supply of blank forms, malfunctioning recording devices, and the absence of an integrated population service system. This study recommends that the successful implementation of the e-KTP policy in Bandung City is closely tied to significant improvements in public policy and service delivery. Essential measures include enhancing organizational capacity, optimizing policy interpretation, and refining application systems to ensure effective implementation of the e-KTP. Ultimately, these improvements would increase public satisfaction and trust in population administration services

Evaluation of Government Policy in Governance of Educational Cooperation Maryasih, Ni Luh Kerti; Soemartono, Triyuni; Effendi, Khasan; Rahmatsyah, T.Herry
Coopetition : Jurnal Ilmiah Manajemen Vol. 16 No. 1 (2025): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/33zdm038

Special sports schools in Jakarta play an important role in producing outstanding athletes. However, the success of this program relies heavily on effective collaborative governance between the government, schools, and other stakeholders. This research will examine how government policies have supported the creation of optimal collaborative governance in the context of sports education in Jakarta. The study method used in this study uses a field method with a qualitative approach. The subjects in this study are the Head of the Curriculum Center, the Head of the DKI Jakarta Curriculum Sub-Directorate, the Principal, the Head of Curriculum, the Counseling Teacher, and representatives of parents and students of SMA Ragunan Sekolah Khusus Olahragawan Jakarta. The theory used in this research is William Dunn's Policy Evaluation theory, which uses data collection techniques using structured interviews, observation, and documentation. The study results can conclude that government policy in the governance of educational collaboration at the Jakarta Special School for Athletes has been running even though it has not been maximized. It is proposed that a curriculum policy that is more based on the conditions of special sports students be made so that the curriculum can be accepted and implemented optimally.

Licensing Services Innovation Establishing Buildings in One Stop Integrated Services in North Jakarta Hakim, Lukman; Basuki, Johanes; Soemartono, Triyuni; Kusworo, Kusworo
International Journal for Educational and Vocational Studies Vol. 1 No. 7 (2019): November 2019
Publisher : Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/ijevs.v1i7.1773

This article aimed to determine and analyses the implementation of innovation forms as well as the factors supporting and inhibiting the implementation of innovation in local government level. The research was conducted in north Jakarta. The research conducted One-Stop Integrated Service Office. The results showed that the licensing office innovated to accelerate building permits, which was easy and inexpensive with describe establishing building procedures, then start a variety of innovations carried out by One-Stop Integrated Service Office one day, register IMB online, IMB 3.0, bleaching IMB. And this is an important requirement for the business world. In providing services to business operators, efforts are needed from the government to implement good services by applying transparent, participatory and accountable principles, so that the community as a group that is served will get good service. Supporting factors for service innovation in the three regions were regulation and commitment of the local governments while the inhibiting factors of innovation implementation were the limited fund and incompetent personnel in service duties.

Analisis Kinerja Badan Penghubung Provinsi Sumatera Barat Dalam Pelayanan Pimpinan Daerah Hanifa, Hanifa; Soemartono, Triyuni; Nenobais, Harry
Jurnal Jembatan Efektivitas Ilmu dan Akhlak Ahlussunah Wal Jama'ah Vol 6 No 2 (2025): Juni
Publisher : LPPM UNU CIREBON

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52188/jeas.v6i2.1340

Study prpose. This thesis aims to analyse the performance of the West Sumatra Provincial Liaison Agency in providing services to regional leaders. Materials and methods. This research uses a qualitative method with a descriptive design, a constructive interpretivism paradigm, and a literature review analysis. The theory used is Agus Dwiyanto's performance theory, which states that performance indicators consist of productivity, service quality, responsiveness, responsibility, and accountability. Results. The performance of the West Sumatra Provincial Liaison Office in serving regional leaders is generally quite good. However, there are several areas that need improvement, such as the service quality indicator, where the Public Relations, Protocol, and Service Section does not yet have Standard Operating Procedures for serving regional leaders, the quantity and quality of human resources in the public relations section are still insufficient, there are limitations in the authority to publish news about regional leaders' activities on the West Sumatra Provincial Government website, and the facilities and infrastructure supporting the performance of duties are still limited, and the budget planning is not yet mature. Meanwhile, the indicators of productivity, responsiveness, responsibility, and accountability are already functioning well. Therefore, the researcher's recommendations are to establish Standard Operating Procedures for serving regional leaders, increase human resources in the public relations department, propose to the leadership that news coverage outside West Sumatra Province be delegated to the Liaison Office, propose the procurement of facilities and infrastructure to support leadership service activities, and develop a mature budget plan for leadership activities so that service to regional leaders can be maximised.Conclusion. The performance of the West Sumatra Provincial Liaison Office in providing services to regional leaders is generally satisfactory, particularly in terms of productivity, responsiveness, responsibility, and accountability. However, there are still challenges in the quality of services, such as the absence of SOPs, limited human resources and supporting facilities, and suboptimal budget planning. Improvement efforts have been made through the addition of personnel, the provision of facilities, and inter-agency coordination. To enhance performance in the future, it is necessary to establish SOPs, improve human resource quality, procure supporting equipment, and expand authority in the publication of regional leadership activities.

Implementasi Sistem Aplikasi Keuangan Tingkat Instansi (Sakti) Dalam Pelaporan Keuangan Pada Biro Keuangan Dan Aset Kementerian Dalam Negeri Dozan, Willy; Soemartono, Triyuni; Pakpahan, Roy Tumpal
Jurnal Jembatan Efektivitas Ilmu dan Akhlak Ahlussunah Wal Jama'ah Vol 6 No 2 (2025): Juni
Publisher : LPPM UNU CIREBON

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52188/jeas.v6i2.1371

Study purpose. This research discusses the implementation of the Financial Application System at the institutional level (SAKTI) in financial reporting, particularly in the context of facing the system transformation implemented through the SAKTI Application. The purpose of this study is to analyze user acceptance of the implementation of the SAKTI Application at the Bureau of Finance and Assets of the Ministry of Home Affairs, using indicators from the Unified Theory of Acceptance and Use of Technology (UTAUT). Materail and methods. This study uses a critical theory approach with a descriptive qualitative research design, conducted through interviews and literature study. The research subjects were selected using purposive sampling, involving 11 informants who are users of the SAKTI Application out of 68 individuals involved. The results of the study indicate that user acceptance of the SAKTI Application varies, classified as neutral, positive, and negative acceptance. This variation is influenced by differences in the ability of human resources to face system transformation, work environment conditions, and workloads. To address negative acceptance, the suggested strategies include updating the utility of the SAKTI Application, improving implementation governance, and strengthening internal support at the institutional level. Cunclotion. This research is expected to contribute to the development of the SAKTI Application and improve the effectiveness of the implementation of financial application systems in the government environment.

Implementasi Kebijakan Percepatan Digitalisasi Di Kementerian Komunikasi Dan Informatika Saedini, Selva; Soemartono, Triyuni; Nenobais, Harry
Jurnal Jembatan Efektivitas Ilmu dan Akhlak Ahlussunah Wal Jama'ah Vol 6 No 2 (2025): Juni
Publisher : LPPM UNU CIREBON

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52188/jeas.v6i2.1390

Study purpose.. The objective of this study is to analyse the implementation of the national television digitalisation acceleration policy at the Ministry of Communication and Information Technology. Materials and Methods. The method used is a descriptive qualitative method with data collection techniques in the form of observation, literature study, in-depth interviews, and documentation. This study utilised Edward Gerston's policy implementation theory, which includes translation ability, resources, limited number of players, and accountability. To enrich the analysis, Van Metter and Van Horn's policy implementation theory was also used, which covers the size and objectives of the policy, resources, characteristics of implementing agents, tendencies of implementers, inter-organisational communication, and the social, economic, and political environment. Results. The results of the study indicate that in the digitalisation process, the need for trained workers is very important in order to cope with technological changes. Television digitalisation was developed for the public interest, where television as a medium of information helps shape public behaviour through the content it broadcasts. Educational programmes are a strategic instrument in educating the nation. The implementation of Analog Switch-Off (ASO) provides the public with access to more efficient and optimal broadcasting quality. Digitalisation also drives innovation, job creation, increased productivity, and provides beneficial economic impacts through digital dividends. Conclusion. However, the implementation of this policy faces challenges, including infrastructure readiness, the provision of equipment such as set-top boxes, and disparities in public adaptation to digital technology. In this context, the Ministry of Communication and Information Technology plays a central role in regulating and accelerating digitalisation through strategic and adaptive policies. This study provides an in-depth description of the urgency and dynamics of implementing digital broadcasting policies in Indonesia.

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