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All Journal JSAI (Journal Scientific and Applied Informatics) Aksi Kita: Jurnal Pengabdian Kepada Masyarakat
Irman Effendy
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Computer Science & IT Economics, Econometrics & Finance Environmental Science Social Sciences Other

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Journal : JSAI (Journal Scientific and Applied Informatics)

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Evaluasi Kualitas Usability Sistem Informasi Manajemen Rumah Sakit dengan Metode Heuristic Evaluation dan End User Computing Satisfaction Fadhil, Muhammad; Irman Effendy
JSAI (Journal Scientific and Applied Informatics) Vol 7 No 3 (2024): November
Publisher : Fakultas Teknik Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jsai.v7i3.7082

Abstract

This study seeks to assess the usability of the Hospital Management Information System (SIMRS) in OKU RSUD Timur through the application of Heuristic Evaluation and End-User Computing Satisfaction (EUCS) methodologies. The implementation of SIMRS began in 2018 with the aim of improving the operational efficacy of the healthcare facility. However, various technical challenges, including system malfunctions and inaccuracies in data entry, continue to hinder the effectiveness of its utilization. The research methodology used is quantitative descriptive, utilizing data collected through a questionnaire distributed to 78 personnel in OKU RSUD Timur. Data analysis revealed that the average user satisfaction score on EUCS was 81.74%, while the Heuristic Evaluation produced an average score of 82.58%. Both evaluative methodologies indicate that the usability of SIMRS can be categorized as commendable, although the Heuristic Evaluation showed slightly superior results. Given these findings, usability improvements can be directed at refining aesthetic and minimalist features, as well as strengthening system controls and security measures. This investigation contributes to the body of empirical evaluations related to the usability of MIS in health care institutions, thereby encouraging improvements in the quality of health information systems.
Co-Authors Ahmad Mutatkin Bakti Ahmad Syazili Andini Maria Ulfa Muhamad Ariandi Muhammad Fadhil Ricko Mustika Jaya