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All Journal Indonesian Research Journal on Education
Fadia Syifa Maulida
Universitas Bina Bangsa
Religion Arts Humanities Chemistry Education Energy Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Physics Social Sciences Other

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System Audit Information Service Public on Application Rage on Diskominfo Serang City Using Cobit 5.0 Framework Fadia Syifa Maulida; Sigit Auliana; Basuki Rakhim Setya Permana; Gagah Dwiki Putra Aryono; Umar Mansyuri
Indonesian Research Journal on Education Vol. 4 No. 3 (2024): irje 2024
Publisher : Fakultas Keguruan dan Ilmu Pendidikan, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/irje.v4i3.782

Abstract

Management technology good information​ now become need for all organization , good government nor private , for increase effectiveness And efficiency Work . Serang City Government , via Service Communication And Serang City Informatics , running mission This with optimizing e-government. In effort increase service public , Diskominfo develop application named​ RAGEM ( Religious , Adaptable, Great, Educate, Modern). This audit aim For know results evaluation And give recommendation related lack on system information RAGEM is used with uses a focused COBIT 5 framework in the APO11 (manage quality) domain and DSS02 (manage service requests). For get related audit results system the method used​​ on study This is qualitative with technique interview And observation . Results from system audits information This form capability level assessment as well findings And recommendation related lack on system RAGEM is running . With conducting a system audit information This so is known mark for APO11 domains amounted to 83.33% and DSS02 85.71% of system RAGEM This is at at level 3, which means the process has managed And documented.
Co-Authors Auliana, Sigit Basuki Rakhim Setya Permana Gagah Dwiki Putra Aryono Umar Mansyuri