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All Journal Proceedings Series on Social Sciences & Humanities Jurnal Minfo Polgan (JMP)
Siti Alifah Nur Jamil
Universitas Pendidikan Indonesia
Computer Science & IT Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences

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The Effect of Succession Planning and Product Quality Innovation on Business Performance in Family Businesses Arya Abdillah Natadilaga; Aulia Indah Permatasari Romadhona Putri; Siti Alifah Nur Jamil; Mira Nurfitriya; Azizah Fauziyah
Proceedings Series on Social Sciences & Humanities Vol. 15 (2024): Proceedings of International Conference on Management, Accounting, Economics, and Bu
Publisher : UM Purwokerto Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30595/pssh.v15i.921

Abstract

Family businesses play an important role in the local economy. The role of succession planning and product quality innovation are key factors that can affect family business performance. This study aims to determine the effect of succession planning and product quality innovation on family business performance. This study uses a quantitative method with a survey as a data collection tool. Data were collected through questionnaires distributed to family business owners. The conjecture of this study is that succession planning has a significant and positive influence on family business performance. This result suggests that companies with a mature succession planning strategy tend to have better performance. In addition, innovation in product quality also contributes positively to business efficiency. Family businesses that actively develop innovative products tend to achieve competitive advantage and better growth. Based on these results, it can be concluded that succession planning and product quality innovation play an important role in improving family business performance. Family businesses that invest in careful succession planning and prioritise product quality innovation are likely to continue to succeed and grow. Therefore, business owners need to pay attention to these important aspects to improve their business performance.
Pengaruh Produk terhadap Keputusan Penggunaan Fitur SeaBank Bayar Instan melalui Promosi pada Pengguna Shopee di Tasikmalaya Siti Alifah Nur Jamil; Nandang Nandang; Ismail Yusup
Jurnal Minfo Polgan Vol. 14 No. 2 (2025): Artikel Penelitian
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v14i2.15229

Abstract

Kemajuan teknologi perbankan digital di Indonesia mendorong munculnya berbagai inovasilayanan keuangan, SeaBank adalah salah satu bank digital yang melakukan inovasi pada layanankeuangan. SeaBank bekerja sama dengan platform e-commerce Shopee dengan menciptakan fiturSeaBank Bayar Instan untuk mempermudah proses pembayaran. Meskipun fitur ini menawarkankemudahan transaksi, namun adopsi fitur ini masih rendah, sehingga perlu dilakukan penelitianterhadap faktor-faktor yang memengaruhi keputusan penggunaan. Tujuan penelitian ini adalahuntuk mempelajari bagaimana produk memengaruhi keputusan penggunaan fitur SeaBank BayarInstan melalui variabel mediasi yaitu promosi pada pengguna Shopee di Tasikmalaya. Penelitianini menggunakan metode kuantitatif dengan pendekatan deskriptif verifikatif. Sampel padapenelitian adalah 384 orang menggunakan rumus lameshow dengan taraf kesalahan 5%. Teknikpengolahan data menggunakan uji instrumen penelitian yaitu outher model, inner model dan ujihipotesis dengan menggunakan SmartPLS. Hasil dari penelitian ini menyatakan bahwa produkberpengaruh positif dan signifikan terhadap keputusan penggunaan sebesar 68,1%. Produkberpengaruh positif dan signifikan terhadap promosi sebesar 91,9%. Promosi berpengaruh positifdan signifikan terhadap keputusan penggunaan sebesar 30,7%. Produk terhadap keputusanpenggunaan yang dimediasi oleh promosi berpengaruh positif dan signifikan sebesar 28,2%.Kualitas produk dapat diketahui oleh pengguna melalui promosi yang dilakukan sehinggameningkatkan keputusan penggunaan suatu produk sampai akhirnya dapat memunculkan loyalitaspengguna terhadap produk apabila kualitas produk dapat terus dipertahankan.
Co-Authors Arya Abdillah Natadilaga Aulia Indah Permatasari Romadhona Putri Azizah Fauziyah Ismail Yusup Nandang Nandang Nurfitriya, Mira