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All Journal Societas : Jurnal Ilmu Administrasi dan Sosial RESLAJ: Religion Education Social Laa Roiba Journal
Ghea Arnanda
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Religion Humanities Economics, Econometrics & Finance Education Environmental Science Social Sciences

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Implementasi Budaya Kerja Core Value BerAKHLAK pada Aparatur Sipil Negara Ghea Arnanda; Oktarizka Reviandani
SOCIETAS Vol 13 No 1 (2024): Societas: Jurnal Ilmu Administrasi dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v13i1.5970

Abstract

Problems regarding the lack of collaboration, innovation, and ego between fields that can hinder the productivity of ASN performance. The East Java Provincial Government seeks to carry out bureaucratic reforms, one of which is to create an accountable government and is oriented towards changing effective daily work behavior by creating deep-rooted work culture values and ensuring that ASN complies with these values. This study aims to analyze the extent to which the implementation of ASN BerAKHLAK core values in the Bureau of Organization of the Regional Secretariat of East Java Province has been implemented. This research uses a qualitative and descriptive approach. The data analysis techniques used were data collection, data condensation, data presentation, and conclusion drawing. Data collected through interviews, observation, documentation, literature study and official documents of related agencies. The results of the research are based on the seven values of BerAKHLAK work culture, namely Service-Oriented, Accountable, Competent, Harmonious, Loyal, Adaptive, and Collaborative. The results showed that the implementation of the seven work culture values at the Bureau of Organization of the Regional Secretariat of East Java Province was carried out well as expected and was able to increase the productivity of ASN employee performance. Proven by providing services according to edicts, complying with the ideology of Pancasila, Sharing Knowledge, collaborative ASN Learning, innovations that support the implementation of tasks, namely the BerAKHLAK application, SI MAS BAIK, SuKMA e-Jatim. In addition, creating a GEMESPUL work environment, BU TATIK, paperless and the development of a corruption-free integrity zone
Pemantauan dan Evaluasi Aspek Kinerja Penyelenggaraan Pelayanan Publik pada Kecamatan Kenjeran Kota Surabaya Ghea Arnanda; Rosyidatuzzahro Anisyukurillah
Reslaj: Religion Education Social Laa Roiba Journal Vol. 6 No. 10 (2024): RESLAJ: Religion Education Social Laa Roiba Journal 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i10.2926

Abstract

Monitoring and Evaluation of Public Service Performance (PEKPPP) is the process of measuring public service performance in a work unit systematically within a predetermined period of time in accordance with regulations on performance appraisal guidelines, namely PermenPAN RB Number 5 of 2023. The purpose of this study was conducted to determine and analyze the extent to which the optimization of the implementation of public service performance in the locus unit of the Kenjeran District Office, Surabaya City. This research uses descriptive qualitative research with primary data collection techniques, namely interviews, field observations, and documentation, along with secondary data that the author gets through laws and regulations, books, articles, journals and publication sources relevant to the research. The results showed that Kenjeran Sub-district has implemented six aspects of good governance because it has compiled a governance policy document, published a Public Service Information System through printed media in the service room and the sub-district website / social media, there are facilities and infrastructure such as service rooms, parking areas, toilets, lactation rooms, wheelchairs, front offices (FO), complaints consultations and other supporting facilities that are easily accessible to service users and suitable for use, besides that there are innovations in Kenjeran Sub-district.  
Co-Authors Oktarizka Reviandani Rosyidatuzzahro Anisyukurillah