Zuhro Nurindahwati
Universitas Mahendradatta

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The Accountability and Transparency of Police Record Certificate (SKCK) Issuance Services at the Bali Regional Police I Wayan Aditya Pradnyandita; Erikson Sihotang; Zuhro Nurindahwati
Return : Study of Management, Economic and Bussines Vol. 3 No. 8 (2024): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v3i8.256

Abstract

The role of the Bali regional police in providing accountable and transparent police record certificate services is very large, measured by the best service quality indicators into 5 dimensions, including Tangible (tangible), Reliability (reliability), Responsiveness (responsiveness), Assurance (guarantee), and Empathy (empathy). The obstacles for the Bali Regional Police in issuing police record certificates for the Bali Regional Police are lack of facilities and infrastructure, lack of human resources or staff, and lack of public awareness. Efforts to overcome problems in improving the quality of services for making police record certificates in the Bali regional police intelligence and security unit are maximizing facilities and infrastructure, increasing human resources, providing socialization and evaluation.
Legal Protection for Victims of Triangle Scheme Vehicle Buying and Selling Fraud (Case Study at the Bali Regional Police) Ni Komang Putri Pratiwi; Nurianto Nurianto; Zuhro Nurindahwati
Journal Of Social Science (JoSS) Vol 4 No 6 (2025): JOSS: Journal of Social Science
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/joss.v4i6.464

Abstract

Vehicle sales fraud using the triangle scheme is an increasingly prevalent cybercrime, particularly on social media platforms. This scheme involves a fraudster acting as a fake intermediary who deceives both the buyer and seller simultaneously. This study aims to examine the forms of legal protection available for victims and identify the obstacles faced by the Bali Regional Police in addressing such cases. Using a normative-empirical legal research method with a legislative and sociological approach, the study found that legal protection is provided through Article 378 of the Criminal Code, Article 28(1) of the Electronic Information and Transactions Law, and the Consumer Protection Law. The results reveal a steady increase in triangle scheme fraud cases—28 in 2023, 37 in 2024, and 50 by mid-2025—primarily involving motorcycle transactions. Victims face significant obstacles, including difficulty identifying perpetrators, limitations in digital tracing infrastructure, and weak SIM card regulations. Additional challenges stem from low public legal awareness and cultural barriers. The study recommends reinforcing an adaptive and responsive legal protection system that accommodates the complexities of digital crime and improves victim support mechanisms.