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All Journal Jurnal Pengabdian Pada Masyarakat Indonesia (JPPMI) Al-Muraqabah: Journal of Management and Sharia Business Jurnal Riset Manajemen Akuntansi Indonesia Indonesian Journal of Social Development
Sari, Cindy Kartika
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Religion Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Tiktok Sebagai Media Sosial dalam Melakukan Kritik terhadap Pembangunan di Lampung Firdaus, Satria; Naila, Neysa; Pramesti, Azzahra Dinar; Sari, Cindy Kartika; Azzahra, Dhara Fatimah; Angela, Deni
Indonesian Journal of Social Development Vol. 1 No. 2 (2023): October
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jsd.v1i2.1882

Abstract

In TikTok, as one of the most popular social media platforms, has changed the paradigm of communication and has become a source of information for today's society. In this context, TikTok content creators, such as Bima Yudho, have used this platform to convey criticism of the development of Lampung Province. However, the use of TikTok to convey criticism also carries risks, as experienced by Bima Yudho who was reported to the authorities regarding violations of the Information and Electronic Transactions (ITE) Law. In this article, the author uses a qualitative research method by means of a literature review and looking for previous sources. The purpose of this research is to find out how TikTok as a social media can be a tool to criticize development in Lampung. The results and discussion of this research are that it can be said that TikTok users show their activeness in conveying critical opinions on development in Lampung by using their creativity and skills in using TikTok features to voice their views and participate in public debates on relevant development issues.
Pengaruh Inovasi Produk dan Kualitas Pelayanan Terhadap Loyalitas Nasabah Bank BNI Kantor Cabang UGM Yogyakarta dengan Kepuasan Nasabah sebagai Variabel Mediasi Sari, Cindy Kartika; Mursyid, Mursyid; Fahlefi, Wilis
Al-Muraqabah: Journal of Management and Sharia Business Vol. 4 No. 1 (2024): Al-Muraqabah: Journal of Management and Sharia Business
Publisher : Sharia Business Management Study Program, Faculty of Economics and Islamic Business at IAIN Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/almuraqabah.v4i1.1301

Abstract

The aim of this research is to determine the effect of product innovation and service quality on customer loyalty at Bank BNI KC UGM Yogyakarta with customer satisfaction as a mediating variable. The research was carried out by distributing questionnaires to 100 respondents who were customers of Bank BNI KC UGM Yogyakarta. The data that was collected was then processed to determine the relationship between the research variables using SmartPLS software version 3.2.9. Based on the research results, information was obtained that 1) product innovation has a significant effect on customer loyalty at Bank BNI KC UGM Yogyakarta; 2) service quality has a significant effect on customer loyalty at Bank BNI KC UGM Yogyakarta; 3) product innovation has a significant effect on customer satisfaction at Bank BNI KC UGM Yogyakarta; 4) service quality has no significant effect on customer satisfaction at Bank BNI KC UGM Yogyakarta; 5) product innovation has a significant effect on customer satisfaction and customer loyalty at Bank BNI KC UGM Yogyakarta; 6) service quality has no significant effect on customer satisfaction and customer loyalty at Bank BNI KC UGM Yogyakarta; and 7) customer satisfaction has a significant effect on customer loyalty at Bank BNI KC UGM Yogyakarta.
Peningkatan Gizi Ibu Hamil Melalui Edukasi Mengenai Pemenuhan Nutrisi Pada Kelas Ibu Hamil Di Desa Jangur Kabupaten Probolinggo Wahyudi, Kalvin Edo; Abdullah, Azriel Delmiro Frizzy; Sari, Cindy Kartika; Mustikasari, Indracahyaning; Nurhidayah, Rachmadita; Faj’jrina, Faradila Sofia Nur
Jurnal Pengabdian Pada Masyarakat Indonesia Vol 2 No 3 (2023): Juni : Jurnal Pengabdian Pada Masyarakat Indonesia
Publisher : Universitas Gajah Putih, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55542/jppmi.v2i3.696

Abstract

Stunting is a problem of chronic malnutrition due to the provision of food that is not in accordance with the nutritional needs of toddlers. Stunting can occur when fetus is still in the womb and will only be seen after children start turning two years old. Stunting prevention is carried out during the first 1000 days of a child's life. Therefore, counseling on stunting prevention is necessary for pregnant women. The community service activity carried out by the MBKM Thematic KKN Students Group 55 of the East Java "Veteran" Development University is an effort to accelerate towards Stunting-Free Jangur Village and to reduce the incidence of Chronic Energy Deficiency (CED) in pregnant women. The target of this program is pregnant women in Jangur Village. The method used is education through media such as posters, PowerPoint, and educational videos. The stages of this community service activity consist of 2 phases, namely the preparation phase before education and the implementation phase of education. The hope is that the results of the education activity can improve the nutrition of pregnant women in Jangur Village so that the health of the mother and baby during childbirth can be maintained.
PENGARUH INOVASI PRODUK KUALITAS LAYANAN TERHADAP LOYALITAS NASABAH BNI CABANG UGM YOGYAKARTA DENGAN KEPUASAN NASABAH SEBAGAI VARIABEL MEDIASI Sari, Cindy Kartika; Chasanah, Uswatun
Jurnal Riset Manajemen Akuntansi Indonesia Vol 1 No 4 (2023): Jurnal Riset Manajemen Akuntansi Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jrima.v1i4.802

Abstract

The approach taken by banks is to redesign the approach in order to be able to win the competition by adjusting existing regulations so that customers or prospective customers are comfortable doing financial transactions without the need for much direct interaction. The quality of service provided by the company has a direct impact on consumers. If the service received exceeds customer expectations, then service quality is perceived as an ideal quality. Thus, whether or not the quality of service depends on the ability of service providers to meet customer expectations consistently and continuously.
Co-Authors Abdullah, Azriel Delmiro Frizzy Angela, Deni Azzahra, Dhara Fatimah Fahlefi, Wilis Faj’jrina, Faradila Sofia Nur Firdaus, Satria Muhammad Agus Muljanto Mustikasari, Indracahyaning Naila, Neysa Nurhidayah, Rachmadita Pramesti, Azzahra Dinar Uswatun Chasanah Wahyudi, Kalvin Edo