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All Journal Journal of Hospital Administration and Management (JHAM) Awal Bros Journal of Community Development
Aditya, Frigita Selly
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Medicine & Pharmacology Public Health Social Sciences

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ANALISIS PENGARUH BEBAN KERJA TERHADAP KINERJA PETUGAS ADMINISTRASI DI RUMAH SAKIT PANAM Anastasya Shinta Yuliana; Aditya, Frigita Selly; Wiwik Suryandartiwi
Journal of Hospital Administration and Management (JHAM) Vol 4 No 1 (2023): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/jham.v4i1.283

Abstract

The effect of workload is the impact of excessive workload which results in an unfavorable impact on the performance of hospital administrative officers, which will cause fatigue both physically and mentally. At Awal Bros Panam Hospital, which is crowded with patient visits every day, the burden on administrative staff increases and causes human errors. This study aims to determine the effect of workload on the performance of administrative officers at the early bros panam hospital. This type of research is qualitative with an analytical descriptive approach.is supported by an empirical juridical approach. The study was conducted on 18 July-18 August 2022 at Awal Bros Panam Hospital. There were 8 informants in the study and the research used a Content Analysis model. The results showed that shifts that are prone to errors in data input are the morning shift, no special training for administrative officers, no rewards from the hospital, no backup computers, no display of SOPs related to administrative officers, no regular machine maintenance. It can be concluded that the effect of workload on the performance of administrative officers affects the performance of officers. It is recommended that there be additional officers on the morning shift, special training such as SIMRS training for administrative officers on a regular basis, giving rewards from the hospital, providing backup computers, displaying SOPs related to administrative officers and doing regular machine maintenance. Keywords : Influence Workload, Performance, Administrative Officer
ANALISIS PENGARUH BEBAN KERJA TERHADAP KINERJA PETUGAS ADMINISTRASI DI RUMAH SAKIT PANAM Anastasya Shinta Yuliana; Aditya, Frigita Selly; Wiwik Suryandartiwi
Journal of Hospital Administration and Management (JHAM) Vol 4 No 1 (2023): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/jham.v4i1.283

Abstract

The effect of workload is the impact of excessive workload which results in an unfavorable impact on the performance of hospital administrative officers, which will cause fatigue both physically and mentally. At Awal Bros Panam Hospital, which is crowded with patient visits every day, the burden on administrative staff increases and causes human errors. This study aims to determine the effect of workload on the performance of administrative officers at the early bros panam hospital. This type of research is qualitative with an analytical descriptive approach.is supported by an empirical juridical approach. The study was conducted on 18 July-18 August 2022 at Awal Bros Panam Hospital. There were 8 informants in the study and the research used a Content Analysis model. The results showed that shifts that are prone to errors in data input are the morning shift, no special training for administrative officers, no rewards from the hospital, no backup computers, no display of SOPs related to administrative officers, no regular machine maintenance. It can be concluded that the effect of workload on the performance of administrative officers affects the performance of officers. It is recommended that there be additional officers on the morning shift, special training such as SIMRS training for administrative officers on a regular basis, giving rewards from the hospital, providing backup computers, displaying SOPs related to administrative officers and doing regular machine maintenance. Keywords : Influence Workload, Performance, Administrative Officer
PENGARUH PENYULUHAN TERHADAP PERSEPSI MASYARAKAT TENTANG PENTINGNYA PENGGUNAAN BPJS DI WILAYAH KERJA PUSKESMAS TENAYAN RAYA Yuliana, Anastasya Shinta; Aditya, Frigita Selly; Natasya, Hanna Zarah; Annisa
Awal Bros Journal of Community Development Vol 3 No 1 (2022): Jurnal Pengabdian Masyarakat : Awal Bros
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/abjcd.v3i1.126

Abstract

All Indonesian residents are required to become participants in the health insurance managed by BPJS, including foreigners who have worked for at least six months in Indonesia and have paid contributions. The Social Security Administering Body (BPJS) is a legal entity that was established to administer the health insurance program starting operational on January 1, 2014. The public's lack of understanding of the use of BPJS and the BPJS registration process is a challenge to the perception of counseling. In this article, the author describes outreach activities to the community that have been carried out to increase public understanding of BPJS. The counseling activity was carried out at the Basyirul Amin Mosque, Kulim District which was attended by the community in the working area of the Tenayan Raya Health Center using lecture, discussion and question and answer methods. The public perception of the importance of using BPJS is very complicated and difficult to reach by the lower middle class and the community considers the BPJS registration process to be very difficult to understand. As for the results of this community activity, the community understands the importance of the purpose of using BPJS and the BPJS registration flow and the community in making good use of BPJS.
Co-Authors ANASTASYA SHINTA YULIANA Annisa Natasya, Hanna Zarah Wiwik Suryandartiwi Anggarawati