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MENGULIK PERAN JOB INSECURUTY YANG MEMPENGARUHI EMOTIONAL EXHAUSTIONAL PADA GEN Z DI DUNIA KERJA YANG DIMEDIASI OLEH DETERMINAN ROLE AMBIGUITY Nurhasanah; Mustika Ratu; Sulistyo Utami; Kartin Aprianti
Jurnal Manajemen Vol. 20 No. 2 (2023): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/jm.v20i2.4796

Abstract

Emotional exhaustion is individual fatigue related to personal feelings and depletion of emotional resources, which refers to excessive emotional feelings due to contact with other people or work. Emotional exhaustion can be influenced by factors including job insecurity and role ambiguity. This research aims to determine the influence of job insecurity through role ambiguity which consists of unclear rules, vague responsibilities, vague expectations on emotional exhaustion at work. The sample in this research was Gen Z who worked part time, full time or freelance, amounting to 200 respondents. The data collection technique uses a list of questions such as a questionnaire and the data analysis technique uses Partial Least Square (SmartPls) to test the ten hypotheses proposed in this research. The research results show that job insecurity directly and indirectly through the determinants of role ambiguity has a positive and significant influence on emotional exhaustion.
MENGULIK PERAN JOB INSECURUTY YANG MEMPENGARUHI EMOTIONAL EXHAUSTIONAL PADA GEN Z DI DUNIA KERJA YANG DIMEDIASI OLEH DETERMINAN ROLE AMBIGUITY Nurhasanah; Mustika Ratu; Sulistyo Utami; Kartin Aprianti
Jurnal Manajemen Vol. 20 No. 2 (2023): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/jm.v20i2.4796

Abstract

Emotional exhaustion is individual fatigue related to personal feelings and depletion of emotional resources, which refers to excessive emotional feelings due to contact with other people or work. Emotional exhaustion can be influenced by factors including job insecurity and role ambiguity. This research aims to determine the influence of job insecurity through role ambiguity which consists of unclear rules, vague responsibilities, vague expectations on emotional exhaustion at work. The sample in this research was Gen Z who worked part time, full time or freelance, amounting to 200 respondents. The data collection technique uses a list of questions such as a questionnaire and the data analysis technique uses Partial Least Square (SmartPls) to test the ten hypotheses proposed in this research. The research results show that job insecurity directly and indirectly through the determinants of role ambiguity has a positive and significant influence on emotional exhaustion.
Pengaruh Ambiguitas Peran dan Beban Kerja Terhadap Kinerja Pegawai Pada Dinas Pekerjaan Umum (PU) Kabupaten Dompu Mustika Ratu; Ikbal Irawan; Amirul Mukminin
Inisiatif: Jurnal Ekonomi, Akuntansi dan Manajemen Vol. 3 No. 3 (2024): Juli : Inisiatif : Jurnal Ekonomi, Akuntansi dan Manajemen
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/inisiatif.v3i3.2471

Abstract

This research aims to determine the effect of role ambiguity and workload on employee performance at the Dompu Regency Umin Works (PU) Department. This type of research is associative with the research sample being 105 employees. Data collection techniques in this research were observation, questionnaires and questionnaires. The data analysis technique uses multiple linear regression analysis. The research results show that role ambiguity and workload partially have a significant influence on employee performance. Simultaneously, role ambiguity and workload also have a significant influence on employee performance at the Dompu Regency Public Works (PU) Department.