Wandik, Kandius
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Change Management and Organizational Performance: A Bibliometric Analysis of Scopus-Indexed Literature Wati, Erna; Wandik, Kandius; Aseanty, Deasy; Anggiani, Sarfilianty
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 4 (2025): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i4.5399

Abstract

Change management has emerged as a critical factor in enhancing organizational performance in today’s rapidly evolving business environment. Although extensive research has examined this relationship, existing literature remains fragmented across disciplines, lacking a cohesive understanding of its intellectual structure and thematic evolution. This study employs a bibliometric review of recent Scopus-indexed publications to systematically analyze trends, influential authors and institutions, key research themes, and collaboration patterns in the field. Using PRISMA (Preferred Reporting Items for Systematic Reviews) method, the review aims to uncover how change management practices—particularly those involving digital transformation, agile strategies, and leadership engagement—are associated with performance outcomes. The analysis is expected to reveal dominant research clusters, evolving keywords, and increasing scholarly attention to technology-driven and human-centered change approaches. By synthesizing a decade of research, this study contributes to the academic literature by offering a structured overview of the field’s development and highlighting gaps for future investigation. It also provides practical insights for organizations seeking to implement effective change initiatives aligned with strategic performance goals. The findings will support scholars in identifying future research directions and assist practitioners in applying evidence-based change management strategies across diverse organizational contexts.
PENGARUH KUALITAS PELAYANAN, PERCEIVED VALUE SERTA CORPORATE IMAGE TERHADAP KEPUASAN PELANGGAN BANDAR UDARA Wandik, Kandius; Abadi, Ferryal
Indonesian Journal of Economy, Business, Entrepreneuship and Finance Vol. 4 No. 1 (2024): Indonesian Journal of Economy, Business, Entrepreneuship and Finance
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ijebef.v4i1.144

Abstract

The purpose of this study was to see how much about the effect of service quality, Corporate Image and Perceived Value on customer satisfaction at Sentani-Jayapura International Airport. In this study, Corporate Image is a moderating variable in the effect of service quality and Perceived Value on customer satisfaction at Sentani-Jayapura International Airport. This research uses a quantitative approach using SEM-PLS analysis. The research results show that there are Service quality has a positive effect on Corporate Image, Perceived Value has a positive effect on Corporate Image, Service quality has a positive effect on Customer Satisfaction, Perceived Value has a positive effect on Customer Satisfaction, Corporate Image has a positive effect on Customer Satisfaction, and Service Quality has a positive effect on Customer Satisfaction through Corporate Image, Perceived Value has a positive effect on Customer Satisfaction through Corporate Image