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All Journal JURNAL BISNIS STRATEGI Syntax Literate: Jurnal Ilmiah Indonesia Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan JOURNAL OF BUSINESS STUDIES Dinasti International Journal of Digital Business Management Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Mattawang: Jurnal Pengabdian Masyarakat International Journal of Business, Economics, and Social Development International Journal of Social Service and Research Action Research Literate (ARL) ADPEBI International Journal of Business and Social Science Jurnal Manajemen Bisnis Transportasi dan Logistik Jurnal Ekonomi Trisakti JWM (JURNAL WAWASAN MANAJEMEN) Journal of Comprehensive Science Media Riset Bisnis & Manajemen Eduvest - Journal of Universal Studies Journal of Social Science Dirkantara Indonesia Jurnal Sistem Informasi dan Manajemen International Journal of Management and Business Applied Journal of Management, Economic, and Financial Jurnal Ilmiah Pariwisata
Sarfilianty Anggiani, Sarfilianty
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The Effect of Good Governance, a Government's Internal Control System on the Performance of Bakti Kominfo Through Public Accountability as Intervening Variable Marfiah, Yulis Widyo; Purwanto, Budi; Rumani, Daniel Dewantoro; Anggiani, Sarfilianty
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 4, No 4 (2021): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i4.3492

Abstract

The public sector has a primary purpose for public services and is not profit-oriented, and has flexibility in financial management. One of them is a public sector organization telecommunication and Information Accessibility Agency (BAKTI) Kominfo. BAKTI Komimfo is responsible for expanding internet access and strengthening digital infrastructure for all parts of Indonesia. This study analyzes the effect of good governance, Government Internal Control systems, and Public Accountability on the performance of BAKTI Kominfo. This study used a population of 196 BAKTI Kominfo employees using the solving method with an error rate of 5%, a sample of 140 people was obtained. The results of the study that good governance directly affect the performance of BAKTI Kominfo and also through increased accountability and SPIP affect performance through accountability.
Pengaruh Loyalitas Karyawan (Organizational Citizenship Behavior) dan Penerapan Teori Dua Faktor (Two Factor Theories) Terhadap Kinerja Perusahaan Fauziana, Eva; Maulana, Sena; Junianto, Oni; Anggiani, Sarfilianty
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : CV. Ridwan Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (385.079 KB) | DOI: 10.36418/syntax-literate.v6i2.5441

Abstract

Organizational Citizenship Behavior (OCB) atau loyalitas dan kelekatan karyawan terhadap organisasi, dewasa ini menjadi salah satu program divisi SDM di banyak perusahaan untuk terus dikembangkan dan diimplementasikan dalam kegiatan operasional perusahaan. Penelitian ini menganalisis sejauh mana loyalitas dan kelekatan karyawan terhadap organisasi berpengaruh terhadap kinerja organisasi atau perusahaan. Penelitian ini mengambil data random responden dari berbagai industri, posisi dalam organisasi, serta spesifikasi peran dan tanggung jawab tiap responden dalam organisasi. Loyalitas karyawan yang dimaksud adalah tentang seberapa kuat karyawan bangga dan percaya terhadap perusahaannya, serta seberapa paham mereka memahami visi misi serta rencana strategis yang diemban perusahaan. Ada pun Teori Dua Faktor yang terangkum dalam penelitian ini adalah mengenai prosedur dan tata kelola yang ditetapkan perusahaan, hubungan antara atasan-bawahan dan rekan kerja, lingkungan fisik tempat kerja, program kesejahteraan karyawan yang ditawarkan perusahaan, serta seberapa jauh pekerjaan yang karyawan emban mampu memotivasi mereka. Hasil dari penelitian ini mengungkapkan bahwa Teori Dua Faktor jauh lebih berpengaruh dalam meningkatkan kinerja perusahaan.
AN ANALYSIS OF FACTORS INFLUENCING CUSTOMERS’ ACCEPTANCE OF SMART RESTAURANTS IN JAKARTA, INDONESIA. Yuwono, Daniel; Supandi, Sophan; Anggiani, Sarfilianty
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 12 No. 2 (2024)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jwm.v12i2.286

Abstract

Technology is becoming an essential element of business operations, and the restaurant industry is no exception. With the support of technology, smart restaurants have emerged in the food and beverage industry. This study investigates the linkage between customers’ acceptance (CA) level and smart service competencies in the Food and Beverage sector across Jakarta, as part of the technology acceptance model (TAM). The study applies a quantitative approach and convenience sampling technique to draw the samples. The data were gathered from 117 respondents and structural equation modeling was used to analyze data. Smart PLS (Partial Least Square) was used for the tool analysis. The results of this study indicate that the CA of smart restaurants was influenced by perceived of enjoyment (PE), perceived ease of use (PEOU), and perceived of price (PV). However, perceived of security (PS) does not relate to CA.
ANTESEDEN CUSTOMER SATISFACTION DAN CORPORATE IMAGE TERHADAP LOYALTY MELALUI TRUST PADA NASABAH BANK MUAMALAT Haryanti, Denny Septa; Hernawati, Nani; Prilyana, Cindy; Anggiani, Sarfilianty
Media Riset Bisnis & Manajemen Vol. 22 No. 2 (2022): September
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/mrbm.v22i2.18710

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui pengaruh Customer Satisfaction dan Corporate Image terhadap Loyalty melalui Trust pada nasabah Bank Muamalat di kota Bekasi. Desain penelitian ini menggunakan penelitian deskriptif dan kausalitas, pengukuran setiap variabel menggunakan 5 point Skala Likert. Penelitian ini menggunakan data primer dan sekunder serta pengumpulan data melalui kuesioner. Sampel penelitian diperoleh melalui metode purposive sampling dan diperoleh sebanyak 200 responden. Penelitian ini menggunakan metode statistic regresi linear berganda dengan SMARTPLS 3.2.9 sebagai alat pengujiannya. Hasil penelitian ini menunjukkan bahwa Customer Satisfaction memiliki pengaruh terhadap Trust, Customer Satisfaction memiliki pengaruh terhadap Loyalty, Corporate Image memiliki pengaruh terhadap Trust, Corporate Image memiliki pengaruh terhadap Loyalty, Trust memiliki pengaruh terhadap Loyalty.
The Influence of Technology Readiness, Strategic Leadership, and Organizational Change on Organizational Performance in the Indonesian Navy Kalambo, Yohanis; Anggiani, Sarfilianty; Usman, Bahtiar
ADPEBI International Journal of Business and Social Science Vol. 4 No. 1 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia (Adpebi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/aijbs.v4i1.936

Abstract

Purpose – This research aims to analyze the influence of Technology Readiness, Strategic Leadership, and Organizational Change on Organizational Performance mediated by Competency Development in the Indonesian Navy. Methodology/approach –This research method used quantitative approach, tested using Structural. Equation Modelling-Analysis of Moment Structures (SEM-AMOS). The sampling method uses nonprobability sampling with a subjective sampling procedure or sampling using a purposive sampling technique, by taking data from 330 Indonesian Navy officers who served for a minimum 5 years in the Indonesian Navy. Findings – The findings in this research there is positive influence of Technology Readiness on Organizational Performance, Strategic Leadership on Competency Development, Organizational Change on Organizational Performance, Organizational Change on Competency Development, Competency Development on Organizational Performance, and Organizational Change on Organizational Performance which is mediated by Competency Development. Novelty/value –The TNI AL (Indonesian Navy) organization tries to adapt to technological developments and changes in the strategic environment by making changes to its organization. Effective organizational change correlates with better organizational performance. Apart from that, a positive influence founded between Organizational Change on Organizational Performance which mediated by Competency Development. Organizational Change as a form of organizational adaptation, if followed by appropriate Competency Development policies, will encourage the enhancement of Indonesian Navy (TNI-AL) Organizational Performance.
UTAUT Model Mediated by Government Information System to the Intention to Use of Indonesian Local Government Hasanah, Dian; Anggiani, Sarfilianty; Usman, Bahtiar
ADPEBI International Journal of Business and Social Science Vol. 4 No. 1 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia (Adpebi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/aijbs.v4i1.941

Abstract

Purpose – This study investigates the role of the unified theory of acceptance and use of technology (UTAUT) model on the intention to use mediated by the Government Information System. In the context of this study, the implementation of government information systems through the application of local government information systems (SIPD) in Regional Governments in Indonesia. Methodology/approach –The population in this study includes: Primary High Leadership Officials, Administrator Officers, Supervisory Officers, and SIPD Management ASNs in the Ministry of Home Affairs and local governments with a total sample of 358 respondents. This study uses a form of sampling in the form of purposive sampling and probability sampling, with the sampling technique used in the form of simple random. When viewed from the relationship between variables, this study is included in associative research. The data processing and analysis techniques used in this study were carried out through Descriptive Statistical Tests and Structural Equation Model (SEM). Findings – Based on the results of the study, it is known that Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Condition, either directly or indirectly through the Government Information System as the variable that mediates it, have had an influence on the Intention To use SIPD application. Novelty/value – The novelty of this study fills the research gap by involving the role of the government information system (SIPD) as a mediating factor between performance expectations, effort expectations, social influences, and conditions that facilitate intention to use which is limited only to age and experience as control variables. Thus, a more comprehensive picture of the results of how the influence of factors in UTAUT is mediated by the role of SIPD, and see the extent to which the implications of implementing SIPD in local government can affect the intention to use by civil servants in Indonesia and as recommendations for related parties in developing government information systems.
Efektivitas perilaku organisasi dan manajemen strategik terhadap tingkat produktivitas organisasi Asaari, Masagus; Sandhi, Agung Fitra; Anggiani, Sarfilianty
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 5 No. 5 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/fairvalue.v5i5.2738

Abstract

Achievement of organizational goals is evidence of the productivity of an organization, which is expected to be able to provide benefits to society both in terms of quality and quantity. The achievement of efficient and effective organizational productivity is, of course, initiated by the performance of various organizational components. The character of organizational members will shape organizational behavior, and organizational leadership styles are also possible to influence the performance of its members, which then has an impact on organizational productivity. The purpose of this research is to obtain information about the effectiveness or not of organizational behavior and strategic management in influencing organizational productivity. The method used is descriptive-quantitative, with data collection techniques such as observation, interviews, documentation, and the distribution of questionnaires to 100 respondents. Based on the results of the study, which stated that organizational behavior has a positive and significant influence so that it is effective in increasing the productivity of organizations in Jakarta with an influence value of 49.2%, strategic management is known to be able to provide a significant and positive influence so that it is effective in increasing organizational productivity in Jakarta by 57.2%.
The Role of Organizational Culture in Mediating the Improvement of the Performance of the Indonesian Marine Corps Supardi, Endi; Arafah, Willy; Anggiani, Sarfilianty
International Journal of Social Service and Research Vol. 4 No. 03 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i03.750

Abstract

The study examines specific aspects of organizational performance within the Indonesian Navy (TNI AL), with a particular focus on the Marine Corps, essential for safeguarding Indonesia's maritime sovereignty. Utilizing quantitative methods and a survey approach, data was gathered from middle officers serving across 11 Marine Corps units over the past 5 years. Findings indicate that strategic leadership style, career development, and strategic competence of human resources significantly influence organizational performance within the Marine Corps. These factors, alongside organizational culture, are pivotal in shaping and sustaining performance levels. Importantly, the research underscores the importance of understanding these dynamics for Marine Corps management to enhance performance and achieve long-term objectives, particularly in navigating the complexities of globalization. Additionally, while rooted in the context of the Indonesian Navy, the implications of these findings extend to broader organizational settings, highlighting their potential applicability beyond the specific context of the TNI AL and Marine Corps.
The Influence of Career Development, Positive Psychology, Organizational Communication, and Strategic Digital Leadership on the Improvement of Performance in the Aviation School Organization of the Ministry of Transportation, Mediated by Employee Motivation Fatonah, Feti; Arafah, Willy; Anggiani, Sarfilianty
International Journal of Social Service and Research Vol. 4 No. 03 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i03.751

Abstract

This research investigates the factors influencing organizational performance within the Flight School of the Ministry of Transportation, focusing on the unique structure of the Public Service Agency (BLU) and its technical implementation units. It explores challenges faced by aviation service schools in meeting BLU revenue targets and highlights the significance of human resource management. Drawing on insights from scholars, the study examines the impact of career development, positive psychology, organizational communication, and digital leadership strategies on organizational performance, mediated by employee motivation. Using a quantitative approach involving a survey of 175 officials and Structural Equation Modeling (SEM), the research finds positive influences of these factors on organizational performance, with employee motivation playing a mediating role. However, limitations such as reliance on self-reported data and the sample size constrain the generalizability of findings. Future research could employ qualitative methods and longitudinal studies to deepen understanding and investigate long-term effects.
The Influence of Self-Efficacy, Knowledge, Attitude, and Skills on the Organizational Performance of the Ministry of Transportation, Mediated by Personnel Competence, Graduates of Indonesian Aviation Higher Vocational Education Widayat, Tri Agung; Arafah, Willy; Anggiani, Sarfilianty
International Journal of Social Service and Research Vol. 4 No. 03 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i03.752

Abstract

This research delves into the impact of various factors on Organizational Performance, with a specific focus on graduates of Vocational Higher Education in Aviation in Indonesia employed as Civil Servants (ASN) within the Ministry of Transportation. The factors under scrutiny include Self-efficacy, Knowledge, Attitude, and Skill, with an exploration of their positive influence on Organizational Performance. Furthermore, the study examines how these factors contribute to Personnel Competence among these graduates and assesses the resultant effect on Organizational Performance within the Ministry of Transportation. Additionally, it investigates the mediating role of Personnel Competence in the relationship between Self Efficacy, Knowledge, Attitude, Skill, and Organizational Performance. Employing a quantitative survey method with a positivistic approach, this study utilizes Structural Equation Modeling (SEM) for data analysis. Through this methodology, the research aims to elucidate the correlation between graduate competencies and organizational tasks. The ultimate goal is to provide valuable insights into bolstering organizational performance through effective human resource development strategies within the aviation sector, thereby catering to readers unfamiliar with the topic or research methods and ensuring clarity and coherence in the language to enhance understanding.
Co-Authors Akbar Akbar Anwar, Alvis Aprilia, Erfita Arafah , Willy Armawan Putri, Clara Dinda Asaari, Masagus Aseanty, Deasy Asep Hermawan Asrunputi, Aisyah Pia Aulia, Syakira Nurul Bahtiar Usman, Bahtiar Baskara, Yogi R Budi Purwanto Budianto, Tri Daniel Dewantoro Rumani Dian Hasanah Erica, Herlis erna wati Fadhilah Fadhilah Fahlevi, Raden Muhamad Rizza Fauziana, Eva Feti Fatonah Ghafar, Abdul Hariyadi HARYANTI, DENNY SEPTA Hasan, Afrizal Hasanah, Humaira Uswatun Hermawanti, Nanik Hernawati, Nani Ilham Ali Noor Ina Oktaviana Matusin, Ina Oktaviana Jimena Arilyn , Erika Jovane, Bryan Chardine Junianto, Oni Kalambo, Yohanis Kurniawaty, Indah Maitimu, Jacky Manurung, Harris Marfiah, Yulis Widyo Marthaleina Ruminda Sitorus Maulana, Sena Mohan, Verawaty Muhammad, Akmal Aziz MULYADI Mustakman, Fauzi Nadir Rosady, Faiz Lutfan Neneng Hasanah Netania Emilisa Nurcahyo, Marsanto Adi Oktaviani, Desy Paryanto Paryanto Permana, Ade Prilyana, Cindy Puspa, Tiara Rimbawan, H. A. Danang Safitri, Tiara Sandhi, Agung Fitra Septiany, Sheila Sigit Sulaksono, Andrea Sri Lastanti, Hexana Supandi, Sophan Supardi, Endi Tri Djoko Sulistiyo, Tri Djoko Trismoyo, Yudah Wandik, Kandius Widayat, Tri Agung Willy Arafah, Willy Winnugroho Wiratman, Manfaluthy Hakim, Tiara Aninditha, Aru W. Sudoyo, Joedo Prihartono Yulianti Keke Yuliantini Yuliantini Yuswardi yuswardi, Yuswardi Yuwono, Daniel