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All Journal International Journal of Multidisciplinary: Applied Business and Education Research
Dadulla, Daffodel M.
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Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Environmental Science Medicine & Pharmacology

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Risk Management among Department of Tourism-Accredited Hotels in Region VIII Dadulla, Daffodel M.; Cabatingan, Albim Y.; Delantar, Alexander Franco A.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 5 No. 5 (2024): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.05.05.22

Abstract

he study assessed the risk management implementation and the degree of likelihood and severity of risks affecting the Department of Tourism-Accredited hotels in Region VIII. In addition, it took into account if there is a significant difference between the perspectives of middle management and rank-and-file employees and the significant relationship of risk management implementation and likelihood and severity of risks and its facilitating and impeding factors. To attain these, the study utilized both quantitative framework through survey and a qualitative method through interview. Sixteen hotels participated the study. Overall, establishments demonstrated an implemented category yet presence of variability suggests the need for continuous improvement in implementation. As to likelihood and severity of risks it is perceived as “unlikely to happen” yet “very severe” suggesting to roll-out proactive measures. It showed significant difference in viewpoints where the middle management have a better grasps of risk management than the rank-and-file employees. While for the test of significant relationship it has a clear negative correlation while no significant correlation was found between risk management and severity of risks. It revealed themes reactive approach rather than proactive risk management where these hotels need to embody a culture of proactive culture, employee education and training, budget allocation and get rid of being resistance to change and lack of cooperation to enhanced strategies to risk management. Based on the findings, a comprehensive risk management plan anchored to ISO 31000-2018 will be helpful to lessen the vulnerability to various risks to safeguard its stakeholders especially it guests.
Risk Management Practices Among Accommodation Facilities in Ormoc City Polinar, Mark Anthony N.; Dadulla, Daffodel M.; Payao, Ronald B.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 4 No. 4 (2023): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.04.04.26

Abstract

This study aims to ascertain the degree of impact and likelihood of the various risks, as well as the risk management method implementation among lodging facilities. In addition, the study took into account the link between the likelihood and impact of the various risks. To achieve this goal, a quantitative method engaging in a descriptive approach was with 128 respondents from 30 establishments who got involved in the study from the top management to rank and file through a self-completed survey. The level of the risk management process among the establishments showed a "slightly high level" of risk management implementation that signifies vulnerability to risks and could be detrimental to the establishment. To ensure impacts are regulated and the likelihood of happening will be controlled numerous risks based on the risk spectrum need to be addressed, treated, watched for, and reviewed. The results also revealed no significant relationships between the various types of risks, except people risks, which had a slight but favorable association between its impact and likelihood, which caused the null hypothesis to be rejected. According to the study's findings, firms should not take any risks lightly, regardless of how serious or likely they are as long as they present a threat. If risks are not properly handled, they can exacerbate or escalate their impact or likelihood. Moreover, a risk management plan based on ISO 31000-2009 needed to be proposed to have a more structured and systematic process.
Co-Authors Cabatingan, Albim Y. Delantar, Alexander Franco A. Payao, Ronald B. Polinar, Mark Anthony N.