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All Journal Jurnal Ilmu Perbankan dan Keuangan Syariah Gemilang: Jurnal Manajemen dan Akuntansi Safari : Jurnal Pengabdian Masyarakat Indonesia
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Peran Penting Program Pendidikan Dan Pelatihan Kerja Terhadap Produktivitas Karyawan Bagian Research And Development Di PT. Intera Lesatri Polimer Balaraja Yana Mulyana; Adam Shaleh; Ibah Misbah
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 1 No. 2 (2021): Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemilang.v1i2.1516

Abstract

Training and education is an activity or business that has the aim and objective of increasing employee productivity, in terms of improving and developing employee knowledge, skills, expertise and attitudes in carrying out their duties and responsibilities. Training and education is carried out after the recruitment of new employees or existing employees who still need education and retraining. In its implementation, training and education for employees is a short-term development program using systematic and organized procedures created to improve work productivity. Good work productivity can open up opportunities for career advancement. Apart from that, with training and work education, it is hoped that it can produce output and quality standards that meet expectations. This research uses a qualitative approach with theoretical studies from previous research. The results of the study found that work training and education can improve the quality of work productivity. Based on the description above, in this research the author will discuss the important role of education and job training programs on the productivity of R&D employees at PT Intera Semut Polymer Balaraja.
Gerakan Penyuluhan Penggunaan Pestisida Pada Kelompok Wanita Tani (KWT) Garuda Di Cipayung Ciputat Cinta Rahmi; Aep Saefullah; Syarif Hidayatullah; Rasmawati AR; Adhy Firdaus; Joned Ceilandra Saksana; Muhammad Arief Noor; Hilda Fariha; Nur Aisyah; Nabila Akmas; Ibah Misbah
SAFARI :Jurnal Pengabdian Masyarakat Indonesia Vol. 1 No. 2 (2021): April : Jurnal Pengabdian Masyarakat Indonesia
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/safari.v1i2.1599

Abstract

Pests and plant diseases cause suboptimal growth and development of plants. Usually, the cause of plants not growing and developing optimally is due to pests and diseases that attack and disrupt the plant system. Many farmers still depend on chemical pesticides to control pests and diseases. Besides being expensive, chemical pesticides also have many adverse effects on the environment and human health. Often, plants do not bear fruit, and only the leaves grow thicker. To address this issue, Cinta Rahmi from STIE Ganesha Jakarta conducted counseling on the use of natural pesticides made from citronella for the Women's Farmer Group Garuda in Cipayung Ciputat. The counseling method includes water control, leaf reduction, use of manure, sunlight care, and cleanliness of the plant area. This counseling is expected to reduce farmers' dependence on chemical pesticides and increase environmentally friendly crop yields.
The Influence of Product Quality, Trust, and Personal Selling on Customer Satisfaction in Using Products at Pegadaian Syariah Palu Plaza Nurwahyuni; Syaifullah; Fatma; Ibah Misbah; Muhammad Syahril Moharom
Jurnal Ilmu Perbankan dan Keuangan Syariah Vol. 7 No. 2 (2025)
Publisher : Program Studi Perbankan Syariah Fakultas Ekonomi dan Bisnis Islam UIN Datokarama Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24239/jipsya.v7i2.348.301-321

Abstract

This study aims to analyze the influence of product quality, trust, and personal selling on customer satisfaction at Pegadaian Syariah Palu Plaza. This study is motivated by the importance of understanding the factors that shape customer satisfaction amidst increasingly fierce competition among Islamic financial institutions. The research method used is quantitative with an associative approach. The study population includes all customers of Pegadaian Syariah Palu Plaza in 2023–2025 with a sample of 100 respondents selected through accidental sampling technique. Data were collected through questionnaires that have been tested for validity and reliability, then analyzed using multiple linear regression, t-test, F-test, and coefficient of determination (R²). The results show that product quality, trust, and personal selling have a positive and significant effect on customer satisfaction, both partially and simultaneously, with an R² value of 0.661, indicating that 66.1% of the variation in customer satisfaction is explained by these three variables, while the remainder is influenced by other factors outside this study. Theoretically, these results reinforce service marketing studies that customer satisfaction is a combination of good product quality, built trust, and effective personal selling. Practically, these findings provide a basis for Pegadaian Syariah Palu Plaza to improve service quality, build trust through transparency, and optimize personal selling communication strategies to increase customer loyalty and satisfaction.
Co-Authors Adam Shaleh Adhy Firdaus Aep Saefullah Cinta Rahmi Fatma Heni Pujiastuti Hilda Fariha Joned Ceilandra Saksana Muhammad Arief Noor Muhammad Syahril Moharom Nabila Akmas Nur Aisyah Nurwahyuni Rasmawati AR Syaifullah Yana Mulyana