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Analisis Pengaruh Komponen Relationship Marketing terhadap Kepuasan dan Loyalitas Konsumen Linda Purwanti; Ria Fitri Mawardiningrum
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 1 No. 1 (2021): Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemilang.v1i1.1705

Abstract

This study aims to analyze the effect of relationship marketing components on customer satisfaction and loyalty. Relationship marketing is an approach that focuses on building and maintaining long-term relationships with customers to increase the value received by both parties. In this study, we explore several key components of relationship marketing, including effective communication, trust, commitment, and personal interaction, and how each component affects customer satisfaction and loyalty. The research method used was a survey with questionnaires distributed to 250 consumers in the retail sector. The results of the analysis show that effective communication and trust have a significant effect on customer satisfaction, while commitment and personal interaction have a strong direct impact on customer loyalty. This research provides valuable insights for companies in designing relationship marketing strategies that can increase customer satisfaction and loyalty, which ultimately contribute to the long-term success of the company.
Analysis of the Use of the Boruvka Algorithm Method in Electricity Nyoman Widhi Wisesa; Ria fitri mawardiningrum
International Journal of Science and Mathematics Education Vol. 1 No. 1 (2024): March:International Journal of Science and Mathematics Education
Publisher : Asosiasi Riset Ilmu Matematika dan Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsme.v1i1.14

Abstract

Analysis of the use of the Boruvka algorithm method in the context of electricity supply is an important topic in the development of electricity systems. In this study, we evaluate the effectiveness and application of the Boruvka algorithm in distribution optimization and power grid management. We study ways in which the Boruvka algorithm can be used to identify optimal electricity distribution paths, improve system efficiency, and minimize the potential for grid damage or failure. This research provides a deeper understanding of the potential and limitations of the Boruvka algorithm in the context of modern electricity infrastructure.
Application of the Total Physical Response (TPR) Approach in Enhancing Writing Skills Wulan Febriyani; Linda Purwanti; Ria Fitri Mawardiningrum
Global Education : International Journal of Educational Sciences and Languages Vol. 1 No. 3 (2024): August: Global Education : International Journal of Educational Sciences and La
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research examines the application of the Total Physical Response (TPR) approach in improving writing skills. Through this approach, students are actively involved in physical activities related to the concepts being taught, to strengthen the connection between physical movement and writing skills. This study evaluates the effectiveness of TPR in improving students' writing skills and provides insight into the potential of this approach in language learning contexts.