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All Journal Cendekia: Jurnal Pendidikan dan Pembelajaran LINGUA : Jurnal Bahasa, Sastra, dan Pengajarannya Jurnal Pengabdian Masyarakat Asia AJAD : Jurnal Pengabdian kepada Masyarakat
muti'ah, Eva
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Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Other

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Patient Loyalty in the Digital Age: Literature Study of Digital Services and Digital System Security Wiguna, Wahyu; muti'ah, Eva; Basrowi
Cendekia: Jurnal Pendidikan dan Pembelajaran Vol. 17 No. 1 (2023): April
Publisher : Center of Language and Cultural Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30957/cendekia.v17i1.820

Abstract

In today's digital era, many things are done through the use of technology such as the use of the internet, online-based services and so on. Health services are no exception, customers always want fast, responsive and easy-to-reach services, so digital services are loved by the public. The level of speed of service, quality of service and safety in service are the main things desired by customers to achieve a level of patient satisfaction that encourages patient loyalty. The purpose of this study was to determine the factors that influence patient loyalty in terms of digital service quality and digital system security to achieve patient satisfaction. The method used is literature by reviewing various latest literature materials starting from journals, books, proceedings, and various sources both online and offline. To improve the quality of the results of the study, focus group discussions were also conducted to obtain various inputs, corrections and various suggestions from the FGD participants. The results of the analysis based on theoretical studies can be concluded that, factors that influence patient loyalty include digital service quality, and digital system security. The novelty of this research is that it is able to show theoretically that patient loyalty can be directly influenced by the quality of digital services and the security of digital systems both directly and through patient satisfaction.
Sosialisasi dan Implementasi Pembuatan Kartu Identitas Anak (KIA) pada Warga Kelurahan Pasuluhan, Walantaka - Kota Serang Fiana, Marista; Komariah, Ade; Ningsih, Rastia; Fikri, Riki Ukhtul; Nuryanto, Uli Wildan; Subroto, Desty Endrawati; Muti'ah, Eva; Romlah, Siti; Ichwanudin, Muhamad
AJAD : Jurnal Pengabdian kepada Masyarakat Vol. 4 No. 3 (2024): DECEMBER 2024
Publisher : Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ajad.v4i3.376

Abstract

This research aims to assess the effectiveness of the socialization and implementation of the Child Identity Card (KIA) program in Pasuluhan Village, Walantaka, Serang City. The KIA program, which is based on Minister of Home Affairs Regulation Number 2 of 2016, aims to provide official identity to children aged 0-17 years, as part of population administration efforts and protection of children's rights guaranteed by the constitution. Qualitative data was collected through interviews and observations at the Serang City Population and Civil Registration Service. This research found that KIA is important as additional identity for Birth Certificates and Family Cards. The research results revealed that although MCH is considered important as additional identity besides Birth Certificates and Family Cards, there is criticism regarding its effectiveness because children are already recorded on these documents. Better socialization is considered important to increase public understanding of the benefits and procedures for making KIA. Based on these findings, it is recommended that the KIA program continue to be improved and perfected so that it is more efficient and provides greater benefits for the community.
Pemanfaatan E-Commerce dalam Pemasaran Kerajinan Bambu di Kelurahan Pasuluhan, Walantaka - Kota Serang Komariah, Ade; Fikri, Riki Ukhtul; Fiana, Marista; Ningsih, Rastia; Nuryanto, Uli Wildan; Subroto, Desty Endrawati; Muti'ah, Eva; Malinda, Tia; Romlah, Siti; Maharani, Silvia
AJAD : Jurnal Pengabdian kepada Masyarakat Vol. 4 No. 3 (2024): DECEMBER 2024
Publisher : Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ajad.v4i3.377

Abstract

This community service activity aims to improve the welfare of bamboo craftsmen in Pasuluhan Village, Walantaka - Serang City, through the use of e-commerce as an effective marketing tool. In the current digital era, online product marketing has become an important strategy to expand market reach and increase the competitiveness of local products. This activity involves training for craftsmen in operating e-commerce platforms, starting from creating accounts, managing online stores, to digital promotion strategies. Apart from that, intensive assistance is also provided to help craftsmen understand market trends and optimize the use of technology in marketing bamboo craft products. The results of this activity show an increase in the knowledge and skills of craftsmen in utilizing e-commerce, as well as a significant increase in product sales via online platforms. Thus, it is hoped that this activity can contribute to increasing the income and welfare of bamboo craftsmen in Pasuluhan Village in a sustainable manner.
Social Media Sociolinguistics: Patterns, Trends, And The Dynamics Of Digital Language Isnarini, Eka; Khaeruman; Muti'ah, Eva
LINGUA: Jurnal Bahasa, Sastra, dan Pengajarannya Vol. 21 No. 2 (2024): September
Publisher : Center of Language and Cultural Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30957/lingua.v21i2.1050

Abstract

The development of digital technology has changed a person's mindset in communicating, especially in terms of social media. This study examines the mindset, trends and dynamics of digital language in the context of social media. The purpose of this study explores how digital language influences social media, including the use of words, language and the dynamics of interaction between social media users. The analysis method used in this study is a literature review, covering various reference sources that are in accordance with the topic discussed. The results of the analysis show that social media has unique patterns and trends, which are influenced by many factors such as cultural background, gender to age and the interaction of social media users can affect language development.
From Texting to Tweeting: The Transformation of Written Language in the Digital Era Muti'ah, Eva; Basrowi; Khaeruman
LINGUA: Jurnal Bahasa, Sastra, dan Pengajarannya Vol. 21 No. 2 (2024): September
Publisher : Center of Language and Cultural Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30957/lingua.v21i2.1051

Abstract

The development of digital technology has brought significant changes in the way humans communicate, especially in written form. This article discusses the transformation of written language from short messages (texting) to the use of social media such as Twitter, which demands a more concise, creative and interactive communication style. Using a sociolinguistic approach, this research explores how technical constraints, such as the number of characters in a post, as well as social dynamics in the digital world, influence the structure and use of language. Research findings show that social media encourages the development of new forms of written language, such as abbreviations, acronyms, the use of emoji’s, and code-switching between languages. Apart from that, the phenomenon of viral in social media also contributes to the spread and normalization of new terms in various linguistic communities. In a broader context, these changes not only impact individual communication patterns but also influence language standards in educational, journalistic and professional domains. The implications of this transformation include the need for a deeper understanding of language adaptation in the digital realm and its impact on people's literacy competencies. Apart from that, this research also highlights the importance of linguistic policies that can balance digital language innovation and preserving standard language rules. Thus, this study provides insight into how the digital era has changed the way humans communicate in writing and how these changes continue to evolve as technology advances.
Assistance in Commemorating Ashura in Kampung Nangka Bugang: Efforts to Preserve Tradition, Meaning, and Social Cohesion Nuryanto, Uli Wildan; Subroto, Desty Endrawati; Ningsih, Rastia; Fiana, Marista; Komariah, Ade; Fikri, Riri Ukhtul; Muti'ah, Eva; Azzi, Muhamad Fahmi; Masitoh, Siti; Hanifah; Basrowi
Jurnal Pengabdian Masyarakat Vol. 6 No. 1 (2025): Jurnal Pengabdian Masyarakat
Publisher : Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jpm.v6i1.2339

Abstract

Purpose: This research aims to explore the implementation and significance of Ashura commemoration in Nangka Bugang Village, highlighting its role in preserving Islamic traditions and fostering social cohesion within the local community. Method: The study utilized participatory observation and in-depth interviews with community leaders to understand the rituals and social values associated with Ashura in this region. Practical Application: The findings emphasize Ashura’s role in strengthening community bonds. This research can inform efforts to preserve cultural traditions and enhance social unity in similar communities. Conclusion: Ashura commemoration in Nangka Bugang Village is both a spiritual and social event, contributing to cultural preservation and community solidarity. The study provides insights into the importance of religious observances in promoting social cohesion.
Co-Authors Ade Komariah Azzi, Muhamad Fahmi Basrowi Fiana, Marista Fikri, Riki Ukhtul Fikri, Riri Ukhtul Hanifah I Komang Wahyu Wiguna Ichwanudin, Muhamad Isnarini, Eka khaeruman Maharani, Silvia Malinda, Tia Ningsih, Rastia Siti Masitoh Siti Romlah Subroto, Desty Endrawati Uli Wildan Nuryanto