Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
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All Journal Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes
Eko Aryansyah, Januar
Unknown Affiliation
Computer Science & IT Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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E-Government in The Implementation of T-Tax System in Palembang City Eko Aryansyah, Januar; Lionardo, Andries; Budiyanto, M. Nur; Putra, Raniasa
Iapa Proceedings Conference 2023: New Public Governance: Reflection on Administration Science
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2023.881

Abstract

Electronic Government, an essential aspect of contemporary governance, harnesses information technology and the internet to optimize governmental activities, fostering enhanced public services and heightened government efficiency and transparency. This research investigates Palembang City's foray into e-government, specifically in regional tax collection, utilizing an online tax application initiated in 2018. Employing a descriptive qualitative research methodology encompassing interviews, observation, documentation, and literature review, the research reveals Palembang City's strategic move to simplify local tax collection through online taxes. Third-party service providers, in collaboration with Bank Sumsel Babel, play a pivotal role in monitoring and facilitating e-tax implementation. Success factors include robust policy support via Mayor Regulations, alongside effective communication strategies utilizing social and electronic media. Challenges persist, such as uneven distribution of tax payment kiosks and low taxpayer compliance with voluntary e-tax adoption. This research offers comprehensive insights into the complexities and opportunities of regional e-government, illuminating the nuanced landscape of digital governance at the local level.
DIGITAL TRANSFORMATION AND PUBLIC VALUE CREATION IN PUBLIC ADMINISTRATION: A SYSTEMATIC LITERATURE REVIEW ON CO-PRODUCTION-BASED GOVERNANCE Nur Budiyanto, Muhammad; Putra, Raniasa; Lionardo, Andries; Eko Aryansyah, Januar; Syafebri, Arrahman
Iapa Proceedings Conference 2025: IAPA 2025 Hybrid Annual Conference & Congress INDIGESNOUS PUBLIC ADMINISTRATION
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2025.1331

Abstract

Digital transformation in public administration has become a global imperative to enhance efficiency, transparency, and citizen participation in governance. This study explores how digital transformation and co-production contribute to multidimensional public value creation through a systematic literature review of 35 peer-reviewed articles published between 2020 and 2024. Following the PRISMA 2020 protocol, the research systematically identified, screened, and analyzed relevant studies indexed in Scopus, Web of Science, and ScienceDirect. The analysis, visualized using VOSviewer version 1.6.20, identified four primary public value dimensions: administrative efficiency, citizen engagement, social equity, and economic optimization. Co-production emerges as a crucial mechanism linking digital transformation to these outcomes, though institutional capacity, digital literacy, and governance culture strongly moderate the results. The study highlights that sustainable digital transformation in public administration requires not only technological innovation but also active citizen participation and adaptive governance structures. Theoretically, this work reinforces the Public Value Management framework, while practically, it offers insights for policymakers to design inclusive, transparent, and citizen-centered digital service reforms.
Co-Authors Andries Lionardo, Andries M. Nur Budiyanto Nur Budiyanto, Muhammad Raniasa Putra Syafebri, Arrahman