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All Journal J-ENSITEC (Journal of Engineering and Sustainable Technology)
Waty Hutajulu, Bertha Meyke
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Civil Engineering, Building, Construction & Architecture Computer Science & IT Engineering Industrial & Manufacturing Engineering Mechanical Engineering

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SISTEM PENDUKUNG KEPUTUSAN PENITIPAN HEWAN PADA PETSHOP PETSHOP PETSHOP XYZ MENGGUNAKAN METODE SIMPLE ADDITIVE WEIGHTING (SAW) Waty Hutajulu, Bertha Meyke; Irawan, Ari; Tri Habibie, Muhammad
J-ENSITEC Vol. 10 No. 01 (2023): December 2023
Publisher : Universitas Majalengka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31949/jensitec.v10i01.7482

Abstract

This research aims to determine the level of customer satisfaction with the services provided at Petshop XYZ animal care using the Simple Additive Weighting (SAW) method. The research methodology used in the data processing system is data collection techniques such as observation and interviews. The research results illustrate the need for effective management of factors such as facilities, cleanliness, service and price to ensure a positive experience for customers.
Co-Authors Ari Irawan Muhammad Tri Habibie