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Journal : Journal of Business Management and Economic Development

Analysis of Collection Micro, Small and Medium-Sized Enterprises (MSMEs) Receivable on Bank BJB KCP X Customers Oktaviani, Rima; Sutarsa, Monika
Journal of Business Management and Economic Development Том 2 № 02 (2024): May 2024
Publisher : Pt. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v2i02.813

Abstract

Receivables are a crucial aspect in the financial industry. Effective handling is the key to the sustainability of bank operations. This research analyzes the procedures for collecting MSME receivables from Bank BJB KCP X customers. This research uses descriptive qualitative methods with data collection techniques through interviews, observation and literature study. The research results show that the receivables collection procedure at Bank BJB KCP collection. Based on the research results, several solutions are recommended to increase the effectiveness of receivables collection, including strengthening education for customers regarding receivables collection procedures, increasing coordination with related parties in the receivables collection process, utilizing digital technology to simplify the receivables collection process. It is hoped that this research will provide benefits for Bank BJB KCP.
Effective Strategies for Human Resource Development in the Digital Era Sanjayyana, Adzka Rosa; Sutarsa, Monika; Romdoni, Nijar Kurnia; Fitriani, Rani Ligar
Journal of Business Management and Economic Development Том 2 № 03 (2024): September 2024
Publisher : Pt. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v2i03.898

Abstract

The rapid development of digital technology has brought significant changes in various aspects of life, including the field of human resource management (HR). This article aims to identify and analyze effective strategies that can be applied in human resource development in the digital era. In this context, HR development strategies do not only focus on improving technical skills, but also on developing soft skills which are essential for adaptation in a dynamic work environment. This research uses a qualitative approach with a comprehensive literature study method, reviewing various academic and practical sources. relevant to the topic. The main findings of this study show that the integration of technology in the training and development process, the formation of a work culture that supports innovation, and the implementation of a digital-based performance management system are some of the key effective strategies. Apart from that, the importance of visionary and adaptive leadership has also been identified as a determining factor for success in HR development in the digital era. This article provides insight for HR practitioners and managers to formulate HR development policies and programs that are relevant to the demands of the times. In addition, this research also makes a theoretical contribution by offering a conceptual framework for holistic and sustainable human resource development in the digital era.
Analysis of Front Office Management Information System at RYD Family Hotel Cikoneng Maulana, Soni Farid; Sutarsa, Monika
Journal of Business Management and Economic Development Том 3 № 02 (2025): May 2025
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v3i02.1508

Abstract

Collecting hotel front office administrative data requires appropriate mechanisms and organizational arrangements so that the data can be packaged and maintained properly. As one of the modern hotels in Ciamis city center, RYD Family Hotel is a hotel that is currently under development. Currently, the RYD Family room rental system is still less effective in terms of reservation retention, delays in finding empty rooms, frequent delays in reporting, and the length of time to calculate check-out fees. Therefore, to be more effective, the author aims to create an efficient and effective front office information system. Therefore, the benefits obtained through this computerized system are expected to provide convenience in processing front office check-in and check-out customer data, ease in storing customer data, viewing customer data reports, income reports, daily, monthly and period reports. Using research methods, the author analyzes existing data sources to create a system, designs input and output based on this analysis, and creates tables and program code to become the desired system.