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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar Jurnal Mantik
Andriani, Oktavia
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Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Other

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PENERAPAN MODEL PROBLEM BASED LEARNING UNTUK MENINGKATKAN PEMAHAMAN KONSEP SISWA PEMBELAJARAN BAHASA INDONESIA DI KELAS IV SDN 139/I SUNGAI BULUH Juliska, Landia Octa; Nurjanah, Fitrima; Andriani, Oktavia; Fadzillah, Rhodhiathi
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 9 No. 3 (2024): Volume 09, No. 03, September 2024
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v9i3.14863

Abstract

The aim of this research is to increase students' conceptual understanding by applying the problem based learning model to Indonesian language learning in class IV at SD N 139/I Sungai Buluh. The research method used is Classroom Action Research (PTK), referring to the Kemmis and Mc's model. Taggart consists of four steps: 1) Plan, 2) Observe, 3) Implement, and 4) Reflect. The subjects of this research were 21 grade IV students at SD N 4 139/I Sungai Buluh, consisting of 10 boys and 11 girls. Data collection techniques use test and non-test techniques. Test techniques are carried out through learning assessment tests given at the end of the cycle, while non-test techniques used include: 1) observation or observations; Includes teacher skills observation sheet and concept understanding observation sheet. 2) interviews, especially structured interviews, and 3) documentation. The data inspection technique used is expert judgment content validity. The data analysis technique was carried out descriptively comparatively. The research results showed that the use of the problem based learning model was able to increase students' conceptual understanding in the knowledge aspect of Cycle I, with an average score of 72.428. In cycle II the average value rose again to 75.285. The average teacher competency score in Cycle I was 67% and Cycle II was 78%. Based on the data above, it can be concluded that the use of the problem-based learning model improves students' ability to understand concepts in Chapter V "Exchange and Payment" IV SD N 4 139/I Sungai Buluh.
Building patient loyalty in the use of telemedicine applications Andriani, Oktavia; Soelasih, Yasintha
Jurnal Mantik Vol. 9 No. 1 (2025): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i5.6340

Abstract

This study aims to analyze the influence of brand image and e-service quality on patient loyalty through patient satisfaction and trust in telemedicine applications. The research utilized a quantitative approach with data collected through online questionnaires distributed to patients in Jakarta who have used telemedicine services. The sample consisted of 202 respondents, and the data were analyzed using Structural Equation Modeling (SEM) via SMART PLS. The results reveal that both brand image and e-service quality significantly impact patient satisfaction, which in turn influences patient trust and loyalty. Additionally, the study confirms that patient trust mediates the relationship between patient satisfaction and loyalty. These findings emphasize the importance of improving service quality and maintaining a positive brand image to enhance patient loyalty in telemedicine platforms. The study suggests that healthcare organizations should focus on optimizing e-service quality, strengthening brand reputation, and ensuring patient satisfaction to foster long-term loyalty in the growing telemedicine sector
Co-Authors Fadzillah, Rhodhiathi Juliska, Landia Octa Nurjanah, Fitrima Yasintha Soelasih