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All Journal Kinerja KOMUNITAS: INTERNATIONAL JOURNAL OF INDONESIAN SOCIETY AND CULTURE Journal The Winners Gadjah Mada International Journal of Business Jurnal Manajemen Atma Jaya MIX : Jurnal Ilmiah Manajemen Binus Business Review JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) MITRA: Jurnal Pemberdayaan Masyarakat Martabe : Jurnal Pengabdian Kepada Masyarakat Minda Baharu Humaniora Jurnal Mantik Jurnal Ilmiah Manajemen dan Bisnis FIRM: Journal of Management Studies Jurnal Manajemen Bina Ekonomi: Majalah Ilmiah Fakultas Ekonomi Universitas Katolik Parahyangan Jurnal Manajemen Srawung: Journal of Social Sciences and Humanities Jurnal Manajemen dan Pemasaran Jasa Journal of Business Studies and Management Review Jurnal Keuangan dan Bisnis Jurnal Manajemen Maranatha
Yasintha Soelasih
Faculty Of Economics And Business, Atma Jaya Catholic University, Jakarta
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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Is Physical Evidence Still Valid? A Study of Low Cost Carriers in Indonesia Soelasih, Yasintha
Gadjah Mada International Journal of Business Vol 17, No 3 (2015): September-December
Publisher : Master of Management, Faculty of Economics and Business, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (301.26 KB)

Abstract

Physical evidence has been widely accepted as variable that has impact on satisfaction, specifically in airline service. However, this study showed some opposite result for low cost airlines in Indonesia. It revealed that physical evidence has no effect on the passengers’ satisfaction but the fares and its service quality to passengers.’ This study collected sample of 317 passengers from commercial domestic flights at terminal 1, 2, and 3 at Soekarno Hatta airport in Cengkareng, Indonesia. The variables used in this study were: fares, service quality, physical evidence, passengers’ satisfaction levels and repeat buying. Two variables, i.e.: service quality and physical evidence were treated as second order. This study used Structural Equation Modeling (SEM) for verification analysis. The result revealed that there was no effect of physical evidence on the passengers’ satisfaction. It also found that repeat buying demonstrated the passengers’ satisfaction.
Analisis Pengaruh Kualitas Produk, Harga, dan Lingkungan Fisik Perusahaan Kue Lapis Legit XYZ terhadap Kepuasan Konsumen dalam Membangun Word of Mouth Positif Lonardo, Lonardo; Soelasih, Yasintha
Jurnal Manajemen Vol 11, No 1 (2014): Jurnal Manajemen
Publisher : Jurnal Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (183.7 KB)

Abstract

This research aims to analyze the effect of Product Quality, Price, and The Physical Environment on Customer Satisfaction and Positive World of Mouth. The sampling technique used in this study is convenience sampling, and the questionnaire was administered to consumers who have purchased the product. By analyzing the result of this research, it can be concluded that there are influences of Product Quality and Price on Consumer Satisfaction but there is no infleunce of the Physical Environment in the store on Customer Satisfaction. Product quality, Price and Physical Environment simultaneously influence the Customer Satisfaction to create Positive Word of Mouth.
Factors Affecting Student Achievement in Faculty of Economics "X" University Suhaily, Lily; Soelasih, Yasintha
Journal the Winners: Economics, Business, Management, and Information System Journal Vol 16, No 1 (2015): The Winners Vol. 16 No. 1 2015
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v16i1.1540

Abstract

Education is an important point for many countries, including Indonesia. People with high education in a country could make the country wealthier. Parents are usually aware that it is important for their children to be educated. If the children are well educated, they will increase the standard of living of their parents and their selves. Based on this phenomenon, research evaluated factors that influence student achievement and also evaluated the difference of achievement between students who are active in campus activities and are not active. A number of 329 questionnaires were distributed to Faculty of Economics, “X” University students using random sampling. The result shows that the students themselves as factor that could determine their achievement. The evaluation also found that the achievement of student who is active in campus activities is different with the achievement of student who is not active in campus activities.
PENGARUH KUALITAS PELAYANAN DAN KEWAJARAN TARIF TERHADAP NILAI KONSUMEN SERTA RETENSI PELANGGAN UNTUK PENERBANGAN DOMESTIK NIAGA FULL SERVICES DI INDONESIA Soelasih, Yasintha
KINERJA Vol 18, No 1 (2014): Kinerja
Publisher : Faculty of Economics Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/kinerja.v18i1.514

Abstract

Competition in the airline industry is very high. This can be seen that there are so many enterprises in this industry. There is a change in the legacy carriers to low cost carriers. Companies that still maintain the legacy carriers will have an impact on higher rates charged to passengers compared to the low cost carriers. Therefore the companies that use the legacy carriers should be able to provide better services than the companies that use low cost carriers. The companies should pay attention to service quality and fairness of tariffs, so that consumers perceived value to these companies are much more higher than to the company that using low cost carriers. As a result, customer retention occurs.
Analisis Pengaruh Kualitas Produk , Harga , dan Lingkungan Fisik Perusahaan Kue Lapis Legit XYZ Terhadap Kepuasan Konsumen Dalam Membangun Word of Mouth Positif Lonardo, Lonardo; Soelasih, Yasintha
Jurnal Manajemen Vol 11 No 1 (2014): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (183.7 KB)

Abstract

This research aims to analyze the  effect  of  Product Quality,  Price,  and The Physical  Environment  on Customer Satisfaction and Positive World of Mouth. The sampling technique used in this study is convenience sampling, and the questionnaire was administered to consumers who have purchased the product. By analyzing the result of this research, it can be concluded that there are influences of Product Quality and Price on Consumer Satisfaction but there is no infleunce of the Physical Environment in the store on Customer Satisfaction. Product quality, Price and Physical Environment simultaneously influence the Customer Satisfaction to create Positive Word of Mouth.
KEPUASAN KONSUMEN TIDAK SELALU MEMBENTUK LOYALITAS Soelasih, Yasintha
Jurnal Manajemen Vol 21, No 3 (2017): October 2017
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (261.79 KB) | DOI: 10.24912/jm.v21i3.257

Abstract

Train users in Indonesia began to increase, it can be seen from the data of passengers as a whole increased from year to year. These improvements must be supported with the customer perceived value, because it will affect of rail users. Long distance train in Indonesia distinguished its kind, namely the executive, business and economics. In this study, it more emphasis on the train executives, especially in Java. Issues examined here is whether the customer perceived value have an influence on satisfaction and commitment resulting in loyalty. This affects the sustainability of a rail business, because the level of competition arise among existing transportation, whether by air, land or sea. Sampling was done by simple random sampling, the number of respondents was 323. The instrument was tested with reliability and validity. The data used to answer the problem by using structural equation modeling with six hypotheses were tested. The results indicate that the hypothesis occurs between the customer perceived value influence consumer satisfaction and commitment. The effect between satisfaction and commitment to loyalty shows that satisfaction has no effect on loyalty, commitment while consumers have an influence on loyalty.
VARIABEL YANG MEMPENGARUHI PERILAKU PEMBELIAN GREEN PRODUCT PADA GENERASI MUDA Wijaya, Khatleen; Soelasih, Yasintha
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 7, No 2 (2020): JMBI UNSRAT Volume 7 Nomor 2
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v7i2.30264

Abstract

Abstract: At the time environmentally friendly products produced by the company The purpose of this research is to see that the younger generation at this time already has an awareness of green products. The development of green product is expected to be protected by the existing environment. Therefore, the interaction of purchasing green product is expected to emerge in the younger generation. This research focuses on the influence of care, attitude and responsibility towards purchase behavior of green product in the younger generation. The number of samples taken was 518 respondents. Sampling was carried out for young people in the areas of Jakarta, Bogor, Depok, Tangerang and Bekasi. Sampling used  by purposive sampling included in non-probability. The instrument was tested for reliability and validity. Reliability test using Cronbach's alpha while validity used confirmatory factor analysis. Hypotheses test used structural equation modeling.  The results of the study show that hypothesis 1 is significant, while hypotheses 2 and 3 are not significant.  Keywords:    care, attitude, responsibility, purchase behavior, green product, younger generation
Main Factors of Nullity of Marriage in the Chatolic Church of Bogor Diocese Driyanto, Yohanes -; Soelasih, Yasintha -
KOMUNITAS: International Journal of Indonesian Society and Culture Vol 13, No 1 (2021): March 2021
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/komunitas.v13i1.29038

Abstract

The essence of marriage is two persons (man and woman) becoming one flesh. It comes from the will of God, so it is holy and sacred. Every couple has to maintain its unity and indissolubility until death separates them. In Catholic teaching, there is no divorce. Nevertheless, there is nullity or annulment for certain marriages. There are three kinds of marriage that can be declared null. The first, marriage that is entered into by man or woman having diriment impediment (can. 1083 -1094). The second, marriage that its matrimonial consent is not free, true, or full (can. 1095 - 1107). The third, marriage that is lack of form (can. 1108 - 1123). The Tribunal or Ecclesiastical Court carries out the process of nullity. This research, therefore, takes its emphasis on the main factors causing the nullity of marriage in the Catholic Church. The research was conducted in the Diocese of Bogor. The sampling method was purposive sampling. The number of informants was 18. In-depth interviews carried out data collection. Validity and reliability tests were conducted on informants. The analysis data was descriptive. The analysis results show that the main factor rendering null the marriage is the infidelity of the couple, communication that doesn’t work well between couples, and domestic violence.
Main Factors of Nullity of Marriage in the Chatolic Church of Bogor Diocese Driyanto, Yohanes; Soelasih, Yasintha
Komunitas Vol 13, No 1 (2021): March 2021
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/komunitas.v13i1.29038

Abstract

The essence of marriage is two persons (man and woman) becoming one flesh. It comes from the will of God, so it is holy and sacred. Every couple has to maintain its unity and indissolubility until death separates them. In Catholic teaching, there is no divorce. Nevertheless, there is nullity or annulment for certain marriages. There are three kinds of marriage that can be declared null. The first, marriage that is entered into by man or woman having diriment impediment (can. 1083 -1094). The second, marriage that its matrimonial consent is not free, true, or full (can. 1095 - 1107). The third, marriage that is lack of form (can. 1108 - 1123). The Tribunal or Ecclesiastical Court carries out the process of nullity. This research, therefore, takes its emphasis on the main factors causing the nullity of marriage in the Catholic Church. The research was conducted in the Diocese of Bogor. The sampling method was purposive sampling. The number of informants was 18. In-depth interviews carried out data collection. Validity and reliability tests were conducted on informants. The analysis data was descriptive. The analysis results show that the main factor rendering null the marriage is the infidelity of the couple, communication that doesn’t work well between couples, and domestic violence.
PERTIMBANGAN KONSUMEN DALAM PURCHASE DECISION OBAT BEBAS PAINKILLER Febriyanti Nurcahya; Yasintha Soelasih
FIRM Journal of Management Studies Vol 5, No 2 (2020): FIRM JOURNAL OF MANAGEMENT STUDIES
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/firm.v5i2.1142

Abstract

Penelitian ini bertujuan untuk melihat pertimbangan konsumen dalam purchase decision obat bebas painkiller. Responden yang dipilih untuk mengisi survey ini adalah konsumen yang telah membeli obat bebas painkiller selama 3 bulan terakhir. Sampel diambil dengan menggunakan teknik non-probability sampling dengan purposive sampling. Responden pada penelitian ini berjumlah 175 orang. Penelitian ini menggunakan analisis regresi linier berganda untuk pengujiannya. Hasil dari penelitian ini menunjukkan bahwa promotion, product quality, dan price memberikan pengaruh terhadap purchase decision. Sedangkan, perceived risk tidak memberikan pengaruh terhadap purchase decision.
Co-Authors Andriani, Oktavia Angwyn, Angeline Arya Abhirakshantu Mp, Putu Boni Jovianggi Christiana Fara Dharmastuti, Christiana Fara Christine Winstinindah Sandroto Dwinita Laksmidewi Dwinita Laksmidewi EFENDI Febriyanti Nurcahya Ho, Shu-Hsun Lembana, Devi Angrahini Anni Lily Suhaily Lily Suhaily Lonardo Lonardo Lonardo Lonardo Nugroho, Yohanes Arianto Budi R. Aditya Gunawan, R. Aditya Reyner Jonathan Rilo Pambudi Silitonga, Frans Stevenardo H Sumani . Sumani Sumani Synthia Madyakusumawati Tristan Adi Nugraha Wijaya, Khatleen Winstinindah-S, Christine Yohanes Driyanto