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All Journal JATI (Jurnal Mahasiswa Teknik Informatika) KOLONI
'Uyun, Khurrotul
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Civil Engineering, Building, Construction & Architecture Computer Science & IT Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Analisis Penerimaan Google Classroom Bagi Mahasiswa UPN "Veteran" Jawa Timur Menggunakan Model UTAUT 'Uyun, Khurrotul; Cahyono, Najwa Fathiro; Dewi, Faradila Kusuma
KOLONI Vol. 2 No. 2 (2023): JUNI 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/koloni.v2i2.480

Abstract

Google Classroom is a learning platform designed to assist teachers in addressing difficulties in creating, sharing, and organizing assignments using digital media. This research aims to determine the acceptance of UPN "Veteran" Jawa Timur students towards the Google Classroom application using the Unified Theory of Acceptance and Use of Technology (UTAUT) model. The UTAUT model is used as a framework in this research to identify factors influencing students' acceptance of Google Classroom usage. The research method employed a descriptive quantitative approach with purposive sampling technique. The sample consisted of 100 respondents, and a questionnaire was used for data collection. The results of this research are expected to enhance our understanding of the factors influencing the acceptance of Google Classroom by UPN "Veteran" Jawa Timur students. In the future, these research findings can serve as a basis for improving and developing Google Classroom as a more efficient learning platform. The research demonstrates strong significance in the influence of Social Influence on Behavioral Intention and Behavioral Intention on Use Behavior. However, a weak influence is indicated by the relationship between Effort Expectancy and Behavioral Intention.  Keywords: Google Classroom, UTAUT, Technology Acceptance, Students
PERANCANGAN DOKUMEN SOP PADA PROSES MANAJEMEN INSIDEN MENGGUNAKAN FRAMEWORK ITIL V3 'Uyun, Khurrotul; Mukaromah, Siti; Wulansari, Anita
JATI (Jurnal Mahasiswa Teknik Informatika) Vol. 9 No. 4 (2025): JATI Vol. 9 No. 4
Publisher : Institut Teknologi Nasional Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36040/jati.v9i4.14274

Abstract

Perkembangan teknologi informasi mendorong pemerintah untuk meningkatkan layanan publik melalui sistem pemerintahan berbasis elektronik. Dinas Kependudukan dan Pencatatan Sipil Kota Malang telah mengimplementasikan sistem informasi, namun sering mengalami insiden TI yang mengganggu layanan. Saat ini, Disdukcapil Kota Malang belum memiliki Standar Operasional Prosedur (SOP) yang sistematis untuk menangani insiden TI, sehingga diperlukan rancangan SOP berbasis ITIL V3. Skripsi ini bertujuan untuk merancang SOP manajemen insiden TI yang sesuai dengan prinsip ITIL V3 untuk menangani insiden dengan cepat, tepat, dan konsisten. Metode yang digunakan meliputi pengumpulan data melalui studi literatur dan wawancara, analisis kesenjangan antara kondisi aktual dan kondisi ideal, serta perancangan dokumen SOP yang diuji melalui verifikasi dan validasi. Hasil skripsi ini berupa tiga dokumen SOP utama, yaitu SOP Identifikasi, Penanganan, dan Penutupan Insiden, beserta empat formulir pendukung dan satu panduan prioritas insiden. Seluruh dokumen telah diverifikasi dan divalidasi sehingga dapat digunakan sebagai pedoman resmi dalam proses manajemen insiden TI di Dinas Kependudukan dan Pencatatan Sipil Kota Malang.
Co-Authors Cahyono, Najwa Fathiro Dewi, Faradila Kusuma Fitri, Anindo Saka Margono, Ferdi Puguh Pradhistya, Safitri Wulansari, Anita