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All Journal Social Impact Journal Celebes Journal of Community Services
Laswati, Esi Fitri
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Religion Humanities Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The Analysis of Office Management in Improving the Quality of Public Services (Case Study of Cisaat Police Office, Sukabumi Regency) Anggraeni, Agnisa; Laswati, Esi Fitri; Masitoh, Neneng; Nurkholifah, Siti Sifa Nurkholifah; Gustiani, Tarisma; Mentari, Yessi Septia; Pajriah, Zaki
Social Impact Journal Vol. 2 No. 1 (2023): Social Impact Journal
Publisher : GoResearch - Research & Publishing House

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61391/sij.v2i1.38

Abstract

In the face of increasingly complex community dynamics and increasing service demands, the role ofGovernment Agencies in the local Sector as law enforcement agencies and guardians of public order isvery important. One aspect that also determines the quality of an institution's public services is theoffice management system applied. The purpose of this study is to analyze and identify theeffectiveness, efficiency, and satisfaction of the community with the services provided at the CisaatPolice Office. In addition, this study also aims to identify potential improvements or innovations inpublic services in the local area. This research is a descriptive research with a qualitative approach.This research was chosen because it presents systematic, factual, and accurate data on the facts in thefield. By using descriptive research with a qualitative approach, it aims to explore facts about thequality of public services in government agencies, namely the Cisaat Police Office, Sukabumi Regency.Based on the analysis conducted, it was found that the Cisaat Police Structure of Sukabumi Regency onthe effectiveness of public services is very influential, because it can help the running of activities andcoordination of the management of the Cisaat Police Office organization of Sukabumi Regency in chargeof carrying out coaching, empowerment, and development activities which include partnerships andcooperation between communities and community organizations for compliance with order andsecurity implementation.
Penyuluhan Pengaruh Sampah di Lingkungan Masyarakat di Desa Nyalindung Kec.Nyalindung Sumarna, Andri; Haryono, Merda Budi; Fauzi, Sudar; Hanapia, Cepi; Laswati, Esi Fitri
Celebes Journal of Community Services Vol. 1 No. 1 (2022): December - May
Publisher : STIE Amkop Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/celeb.v1i1.3026

Abstract

Permasalahan pengelolaan sampah di tingkat desa masih menjadi tantangan serius, khususnya di Desa Nyalindung, Kecamatan Nyalindung, yang ditandai dengan rendahnya kesadaran masyarakat, kebiasaan membuang sampah sembarangan, serta lemahnya sistem pengelolaan yang terintegrasi. Kegiatan Pengabdian kepada Masyarakat (PKM) ini bertujuan untuk meningkatkan pengetahuan, kesadaran, dan perilaku masyarakat dalam mengelola sampah melalui program penyuluhan berbasis partisipasi. Metode yang digunakan adalah deskriptif kualitatif dengan teknik pengumpulan data melalui observasi lapangan dan wawancara terhadap warga desa, aparat desa, dan perwakilan lembaga pendidikan. Analisis data dilakukan dengan model analisis interaktif yang meliputi reduksi data, penyajian data, dan penarikan kesimpulan. Hasil kegiatan menunjukkan bahwa faktor penghambat utama meliputi rendahnya literasi lingkungan, kebiasaan membuang sampah sembarangan, minimnya pengawasan, dan pengelolaan sampah yang kurang efektif. Adapun faktor pendukung keberhasilan program antara lain dukungan aparat desa, keterlibatan sebagian warga yang antusias, potensi sumber daya lokal, kerja sama dengan sekolah, serta materi penyuluhan yang kontekstual. Penyuluhan ini terbukti mampu meningkatkan pemahaman warga tentang dampak sampah terhadap kesehatan dan lingkungan, serta mendorong sebagian warga mulai melakukan pemilahan dan pengelolaan sampah secara mandiri. Kesimpulannya, intervensi edukasi berbasis partisipasi masyarakat dapat menjadi strategi efektif untuk mengubah paradigma dari “membuang” menjadi “mengelola” sampah secara berkelanjutan. Model ini berpotensi direplikasi di wilayah lain dengan menyesuaikan pendekatan pada konteks sosial-budaya setempat.
Co-Authors Anggraeni, Agnisa Fauzi, Sudar Gustiani, Tarisma Hanapia, Cepi Haryono, Merda Budi Masitoh, Neneng Mentari, Yessi Septia Nurkholifah, Siti Sifa Nurkholifah Pajriah, Zaki Sumarna, Andri