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All Journal Jurnal Penelitian Ekonomi Manajemen dan Bisnis
Muthia Novita Ramadhani
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Decision Sciences, Operations Research & Management Social Sciences

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Pengaruh Budaya Organisasi Dan Komunikasi Interpersonal Terhadap Kualitas Pelayanan Administrasi Kependudukan Di Kelurahan Medan Satria Bekasi Muthia Novita Ramadhani; Tungga Buana Irfana; Supriyanto Supriyanto; Djuni Thamrin; Matdio Siahaan
Jurnal Penelitian Ekonomi Manajemen dan Bisnis Vol. 3 No. 2 (2024): Mei : Jurnal Penelitian Ekonomi Manajemen dan Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jekombis.v3i2.3488

Abstract

The purpose of this study was to determine the effect of organizational culture and interpersonal communication on the quality of population administration services in Medan Satria Village, Bekasi. The type of research used in this research is quantitative research. The sampling technique used in this study was Probability Sampling with Random Sampling, namely 76 respondents. The data processing tool used in this research is using SPSS version 27. Based on the results of the study, it shows that partially the organizational culture variable has a positive effect on the quality of population administration services which shows a value of 3.633 t-count> 1.993 t-table with a significance value of 0.001 <0.05. In addition, the interpersonal communication variable partially has a positive effect on the quality of population administration services which shows a value of 5,367 t-count> 1,993 t-table with a significance value of 0.000 <0.05. and based on the simultaneous results obtained from this study, the organizational culture and interpersonal communication variables have a positive effect on the quality of population administration services by obtaining a value of 56,123 f-count> 3.12 f-table.
Co-Authors Djuni Thamrin Matdio Siahaan Supriyanto Supriyanto Tungga Buana Irfana