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All Journal Journal of Enterprise and Development (JED) NUSANTARA: Jurnal Pengabdian Kepada Masyarakat
Sepfiani, Putri
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Economics, Econometrics & Finance Social Sciences

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PENDAMPINGAN PENGGUNAAN QRIS PADA UMKM UPAYA PENINGKATAN PRODUKTIVITAS UMKM DI KOTA MEDAN Siti Aisyah; Sepfiani, Putri; Lestari Perdana Putri; Danish Irsyad Gunawan; Habib Lauda Nararya
NUSANTARA Jurnal Pengabdian Kepada Masyarakat Vol. 3 No. 1 (2023): Februari : Jurnal Pengabdian Kepada Masyarakat
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/nusantara.v3i1.614

Abstract

Tujuan dari diadakan penelitian ini adalah sebagai pendampingan penggunaan QRIS pada UMKM upaya peningkatan produktivitas UMKM di Kota Medan, dengan 3 pelaku UMKM diantaranya: 1) Bakso Bakar Vani, 2) Mie Ayam Jamur Barokah, dan 3) Berkah Konveksi. Menggunakan metode pelaksanaan: beberapa tahapan yang dilakukan dalam kegiatan ini sebagai berikut: (1). Persiapan awal, 2) Pelaksanaan yang berupa pemaparan materi, sosialisasi dan pembuatan QRIS, 3) Pendampingan penggunaan QRIS.Masing-masing dari pelaku UMKM yang sebelumnya menggunakan pembayaran tunai, belum pernah menggunakan QRIS, atau bahkan tidak mengetahui adanya QRIS tersebut. Pada penelitian ini dilakukan pada Oktober 2022 hingga awal November 2022. Dengan menunjukkan hasil penelitian yaitu adanya QRIS memberikan pengaruh yang baik kepada para pelaku UMKM berupa efektifitas dan efisiensi terhadap transaksi digital. Dengan menghemat waktu dari terlepasnya mencari uang kembalian sehingga lebih meningkatkan produktivitas pada UMKM tersebut, terlebih lagi apabila melakukan transaksi digital yang jumlah besar sehingga tidak terjadinya kesalahan teknis yang tidak diinginkan.
Impact of electronic Word-of-Mouth, product quality, and brand image on purchasing decisions in the skincare industry Sepfiani, Putri; Nst, Muhammad Lathief Ilhamy; Harahap, Muhammad Ikhsan
Journal of Enterprise and Development (JED) Vol. 5 No. Special-Issue-1 (2023): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Purpose — This paper aims to investigate how electronic Word of Mouth (e-WOM), product quality, and brand image influence consumer purchasing decisions in the skincare industry.Method —  This study utilizes a quantitative research method involving 100 consumers of cosrx skincare products as respondents. The researchers adopted non-probability sampling techniques, specifically purposive sampling, to select participants for the study. Primary data was collected through questionnaires distributed on Twitter, where respondents provided direct responses using a Likert scale. To analyze the data and assess the positive and significant effects, the researchers employed Partial Least Squares Structural Equation Modeling (PLS-SEM) version 4.0.Result — The findings of the study indicate that both e-WOM and product quality have a positive and statistically significant influence on consumer purchasing decisions. Additionally, the research highlights the mediating role played by brand image, which serves as a connecting factor between e-WOM, product quality, and the ultimate purchasing decisions of consumers. This suggests that a favorable brand image enhances the impact of positive e-WOM and product quality on consumers' willingness to make a purchase.Contribution — This research adds to the existing body of knowledge by specifically focusing on the skincare industry and providing empirical evidence for the interplay between e-WOM, product quality, brand image, and their influence on consumer purchasing decisions, while also uncovering the mediating role of brand image.
Impact of electronic Word-of-Mouth, product quality, and brand image on purchasing decisions in the skincare industry Sepfiani, Putri; Nst, Muhammad Lathief Ilhamy; Harahap, Muhammad Ikhsan
Journal of Enterprise and Development (JED) Vol. 5 No. Special-Issue-1 (2023): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Purpose — This paper aims to investigate how electronic Word of Mouth (e-WOM), product quality, and brand image influence consumer purchasing decisions in the skincare industry.Method —  This study utilizes a quantitative research method involving 100 consumers of cosrx skincare products as respondents. The researchers adopted non-probability sampling techniques, specifically purposive sampling, to select participants for the study. Primary data was collected through questionnaires distributed on Twitter, where respondents provided direct responses using a Likert scale. To analyze the data and assess the positive and significant effects, the researchers employed Partial Least Squares Structural Equation Modeling (PLS-SEM) version 4.0.Result — The findings of the study indicate that both e-WOM and product quality have a positive and statistically significant influence on consumer purchasing decisions. Additionally, the research highlights the mediating role played by brand image, which serves as a connecting factor between e-WOM, product quality, and the ultimate purchasing decisions of consumers. This suggests that a favorable brand image enhances the impact of positive e-WOM and product quality on consumers' willingness to make a purchase.Contribution — This research adds to the existing body of knowledge by specifically focusing on the skincare industry and providing empirical evidence for the interplay between e-WOM, product quality, brand image, and their influence on consumer purchasing decisions, while also uncovering the mediating role of brand image.
Co-Authors Danish Irsyad Gunawan Habib Lauda Nararya Harahap, Muhammad Ikhsan Lestari Perdana Putri Nst, Muhammad Lathief Ilhamy Siti Aisyah