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All Journal Jurnal Sistem Informasi dan Ilmu Komputer Modem : Jurnal Informatika dan Sains Teknologi Jurnal Sistem Informasi dan Ilmu Komputer
Dina Ervianna Simarmata
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Computer Science & IT Decision Sciences, Operations Research & Management

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Analisis Audit Sistem Informasi Pada Pengaruh Pelayanan Nasabah di BPJS Ketenagakerjaan: (Studi Kasus BPJS Ketenagakerjaan Binjai) Ikhsan Arif; Prisa Abela; Nurul Syahrani; Dina Ervianna Simarmata
Jurnal Sistem Informasi dan Ilmu Komputer Vol. 2 No. 3 (2024): Agustus : Jurnal Sistem Informasi dan Ilmu Komputer
Publisher : Universitas Katolik Widya Karya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jusiik-widyakarya.v2i3.3696

Abstract

Information system audits have an important role in ensuring the quality of customer service at BPJS Ketenagakerjaan. This study aims to analyze the effect of information system audits on customer service at BPJS Ketenagakerjaan, with a case study focus on the Binjai branch office. The background of this research is the important role of information systems in supporting BPJS Ketenagakerjaan operations and services. Along with technological developments, the reliability, security and efficiency of information systems are crucial in maintaining the quality of service to customers. Therefore, an information system audit is needed to ensure that the system runs according to predetermined standards and is able to provide the best service.
Korelasi Untuk Mengetahui Prestasi Siswa Terhadap Sosial Ekonomi Keluarga, Kegiatan Siswa Diluar Lingkungan Sekolah Dan Tingkat Motivasi Belajar Siswa Menggunakan Metode Apriori (Studi Kasus : SMP Negeri 2 Binjai) Dina Ervianna Simarmata; Yani Maulita; Suria Alamsyah Putra
Modem : Jurnal Informatika dan Sains Teknologi. Vol. 2 No. 4 (2024): Oktober : Modem : Jurnal Informatika dan Sains Teknologi
Publisher : Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/modem.v2i4.234

Abstract

Learning achievement is every learning activity carried out by students which will result in a change in themselves. The learning outcomes obtained by students are measured based on differences in behavior before and after learning is carried out. The economic conditions of students' families at SMP Negeri 2 Binjai have a significant influence on student learning achievement. Many students who come from families with economically disadvantaged backgrounds face various challenges that hinder the learning process. Financial limitations often mean they do not have adequate access to educational resources, such as books, the internet, and additional tutoring which can help improve understanding of subject matter. This research uses the Apriori method as a problem solving method, namely to correlate between Family Socio-Economics, Activities Students Outside the School Environment and Level of Student Learning Motivation with Student Achievement in class. If data A, G, K → O with Support 30% and Confident 100% and S*C value 30%. So, if a student from a family with an income of less than Rp. 1,000,000 who take part in extracurricular activities outside of school, and have family-driven motivation, will have academic achievement with good report cards. This research indicates that family socio-economic conditions have a significant impact on student academic achievement. Through data analysis, it can be seen that factors such as family income, student activities outside the school environment and the level of student motivation to learn can influence the extent to which students can achieve higher academic achievement.
Analisis Audit Sistem Informasi Pada Pengaruh Pelayanan Nasabah di BPJS Ketenagakerjaan: (Studi Kasus BPJS Ketenagakerjaan Binjai) Ikhsan Arif; Prisa Abela; Nurul Syahrani; Dina Ervianna Simarmata
Jurnal Sistem Informasi dan Ilmu Komputer Vol. 2 No. 3 (2024): Agustus : Jurnal Sistem Informasi dan Ilmu Komputer
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jusiik-widyakarya.v2i3.3696

Abstract

Information system audits have an important role in ensuring the quality of customer service at BPJS Ketenagakerjaan. This study aims to analyze the effect of information system audits on customer service at BPJS Ketenagakerjaan, with a case study focus on the Binjai branch office. The background of this research is the important role of information systems in supporting BPJS Ketenagakerjaan operations and services. Along with technological developments, the reliability, security and efficiency of information systems are crucial in maintaining the quality of service to customers. Therefore, an information system audit is needed to ensure that the system runs according to predetermined standards and is able to provide the best service.
Co-Authors Ikhsan Arif Nurul Syahrani Prisa Abela Suria Alamsyah Putra Yani Maulita