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Indonesian Preference of Teleconsultation Modality: Qualitative Study Ria Wibowo, Yossico; Djunita Pasaribu, Rina
International Journal of Science, Technology & Management Vol. 5 No. 4 (2024): July 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i4.1029

Abstract

Since the outbreak of the COVID-19 pandemic, telemedicine users throughout the world have increased, including in Indonesia. Since COVID-19 pandemic, telemedicine is a business platform in the health sector with increasing number of users. Minister of Health Regulation Number 20 of 2019, which is currently the basis for implementing telemedicine in Indonesia, does not regulate the use of teleconsultation media used for diagnosis on telemedicine platforms. This research aims to provide recommendations regarding the use of teleconsultation media on telemedicine platforms. In this study, data was obtained from interviews with thirty-three participants. In conclusion, the video call feature should be a mandatory modality for teleconsultation, but it is optional to use and with adjusted teleconsultation fees.
Indonesian Preference of Teleconsultation Modality: Qualitative Study Ria Wibowo, Yossico; Djunita Pasaribu, Rina
International Journal of Science, Technology & Management Vol. 5 No. 5 (2024): September 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i5.1006

Abstract

Since the outbreak of the COVID-19 pandemic, telemedicine users throughout the world have increased, including in Indonesia. Since COVID-19 pandemic, telemedicine is a business platform in the health sector with increasing number of users. Minister of Health Regulation Number 20 of 2019, which is currently the basis for implementing telemedicine in Indonesia, does not regulate the use of teleconsultation media used for diagnosis on telemedicine platforms. This research aims to provide recommendations regarding the use of teleconsultation media on telemedicine platforms. In this study, data was obtained from interviews with thirty-three participants. In conclusion, the video call feature should be a mandatory modality for teleconsultation, but it is optional to use and with adjusted teleconsultation fees.