International Journal Of Science, Technology & Management (IJSTM)
Vol. 5 No. 4 (2024): July 2024

Indonesian Preference of Teleconsultation Modality: Qualitative Study

Ria Wibowo, Yossico (Unknown)
Djunita Pasaribu, Rina (Unknown)



Article Info

Publish Date
31 Jul 2024

Abstract

Since the outbreak of the COVID-19 pandemic, telemedicine users throughout the world have increased, including in Indonesia. Since COVID-19 pandemic, telemedicine is a business platform in the health sector with increasing number of users. Minister of Health Regulation Number 20 of 2019, which is currently the basis for implementing telemedicine in Indonesia, does not regulate the use of teleconsultation media used for diagnosis on telemedicine platforms. This research aims to provide recommendations regarding the use of teleconsultation media on telemedicine platforms. In this study, data was obtained from interviews with thirty-three participants. In conclusion, the video call feature should be a mandatory modality for teleconsultation, but it is optional to use and with adjusted teleconsultation fees.

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