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All Journal Jurnal Sosioteknologi Indonesia Symposium on Computing Indonesian Journal on Computing (Indo-JC) IJoICT (International Journal on Information and Communication Technology) Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) JURNAL MEDIA INFORMATIKA BUDIDARMA Journal of Computer Science and Informatics Engineering (J-Cosine) JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Journal of Computer System and Informatics (JoSYC) BERNAS: Jurnal Pengabdian Kepada Masyarakat Jurnal Teknik Informatika (JUTIF) Charity : Jurnal Pengabdian Masyarakat KLIK: Kajian Ilmiah Informatika dan Komputer Prosiding Konferensi Nasional PKM-CSR eProceedings of Engineering
Anisa Herdiani
Telkom University
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Neuroscience Nursing Public Health Social Sciences Veterinary Other

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Journal : Jurnal Sosioteknologi

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Membangun Kepercayaan terhadap Sistem Pendukung Pendidikan berbasis Kecerdasan Buatan: Sebuah Review Naratif Herdiani, Anisa; Mahayana, Dimitri; Rosmansyah, Yusep
Jurnal Sosioteknologi Vol. 23 No. 1 (2024): MARCH 2024
Publisher : Fakultas Seni Rupa dan Desain ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/sostek.itbj.2024.23.1.6

Abstract

A primary challenge associated with the implementation of educational support systems is the establishment of student trust in the systems themselves. Trust is a critical factor in the acceptance and use of AI-enabled systems, as it reduces uncertainty and the perception of risk associated with new technology adoption. A literature review of existing studies on trust in AI-based systems is needed to provide a solid foundation for future studies. This research aims to identify gaps in the literature regarding the establishment of user trust in AI-based educational systems by exploring the criteria of trust and the challenges of building trust in AI systems. A narrative review of the literature is conducted to synthesize the findings of selected articles, covering (1) fundamental principles of trust and the process of establishing trust in non-human entities; (2) technical issues relating to explainable AI; (3) the utilization of explainable AI to facilitate decision-making; and (4) the use of AI systems in facilitating educational activities and its influence. This article summarizes trust criteria, including reliance, transparency, affectiveness, integrity, consistency, fairness, accountability, security, and usability. Building trust in AI systems involves addressing technical, ethical, and societal challenges to ensure the responsible and beneficial use of AI for individuals and society.
Co-Authors Ade Romadhony Adila , Ahmad Fasya Agus Kusnayat Alfian Yulianto Amanda Putri Septiani Andy Satria Aniq Rohmawati Aprillia Rizki Adiati Aristyo Hadikusuma Aryasatya Okta Pradhana Asep Aprianto Ati Suci Dian Martha Aufa Bil Ahdi P Bastomy Bastomy Bety Elysabeth Pasaribu Bilgiflah, Asbahid Rifqi Briliand, Diaz Wahyu Dadang Setiawan Daffa Dhiya Ulhaq Dana Sulistyo Kusumo Danang Junaedi David Winalda Dawam Dwi Jatmiko Suwawi Dhiyaul Haq, Rafif Zhafir Dimas Ikhsanu Fitra Dimitri Mahayana Diyas Puspandari Emil R. Kaburuan Erdiansyah, Muhammad Farras Erlina Wahyu Fadhilah erna febriyanti Fajri, Fikri Muhammad Farah Rahmadiani Firdaus, Raginda Gede Agung Ary Wisudiawan Hanifah, Wardah Heri Setyo Nugroho HNW Syahuda Nahatmasuni HNW Syahuda Nahatmasuni Ibnu Asror Ika Rahayu Ponilan Imelda Atastina Indra Lukmana Sardi Indriani Mentaruk Intan Widya Rahayu Irvan Dwi Putra Manurung Jahtra Genio Muhammad Jatmiko, Dawam Dwi Junaedi , Danang Kemas Muslim Lhaksmana Kemas Rahmat Saleh Wiharja Laksitowening, Kusuma Ayu Lintani Afina Hajar Raudhoti Lulu Alfi’a Rahma Ningsih Luthfi Shidqi Made Diva Prasetya Martania Triana Dewi Mochammad Fitrah Eka Pramudita Mohammad Yasin Abdul Hafidh Monterico Adrian Muhamad Fauzan Putra Muhammad Arifino Setyawan Muhammad Faris Adri Azka Muhammad Hanafiah Muhammad Husein Adnan Muhammad Johan Alibasa Muhammad Reza Rahmawan Muhammad Rizky Riandi Gunaedi Nadine Azhalia Purbani Nungki Selviandro Nurmasyitah Nurmasyitah Pasha, Zaky Mahfudz Puput Fajriati Tri S Raginda Firdaus Ridea Valentini Peristiwari Siwabessy Rizaldy Arigi Rizky Dhian Syarif Rizky Wahyu Kurniawati Rizky Wira Pranata Rosa Reska Riskiana Rosmansyah, Yusep Sakti Dewantoro Saputra, Aulia Kukuh Setiadi, Nur Muhammad Putra Shinta Yulia Puspitasari Sri Martini Tiara Fitri Berlian Trysha Cintantya Dewi Veronikha Effendy Warih Maharani Widi Astuti Widowati , Sri Winandri, Reyhan Rahma Yodie Dalyono Yogi Putra Prastiawan Yuni Dwiyanti Zaid Mukhtar ZK Abdurahman Baizal