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ANALISIS VARIASI PRODUK DAN KUALITAS PELAYANAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN PADA CAFE RUMAH MAJOPI BANGKINANG Tria Putri, Librina; Setiawan, Adi; Salis, Muhammad; Irham, Irham
Ensiklopedia of Journal Vol 6, No 2 (2024): Vol. 6 No. 2 Edisi 3 Januari 2024
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v6i3.2202

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh variasi produk dan kualitas pelayanan secara simultan dan parsial terhadap loyalitas pelanggan pada Cafe Rumah Majopi Bangkinang dengan jumlah sampel sebanyak 99 responden yang diambil dengan menggunakan rumus slovin dan di analisis menggunakan analisis linear berganda. Uji hipotesis dilakukan dengan uji secara simultan dan uji secara parsial. Berdasarkan hasil penelitian dapat disimpulkan bahwa secara simultan variasi produk dan kualitas pelayanan berpengaruh positif dan signifikan terhadap loyalitas pelanggan. Begitu juga dengan hasil pengujian secara parsial menunjukkan bahwa variasi produk dan kualitas pelayanan berpengaruh terhadap loyalitas pelanggan pada Cafe Rumah Majopi Bangkinang. Keeratan hubungan antara variabel bebas terhadap variabel terikat yaitu sangat kuat dengan kontribusi variabel bebas terhadap variabel terikat sebesar 68,10%.Kata Kunci: Variasi Produk, Kualitas Pelayanan, Loyalitas Pelanggan.
PELATIHAN PEMBUATAN LAPORAN KEUANGAN PADA USAHA JUICE VANESHA DI AIR TIRIS KABUPATEN KAMPAR Helmiati, Helmiati; Wahyu, Wadri; Tria Putri, Librina; Rahmawati, Rahmawati; Kasmawati, Kasmawati; Putri, Febriana
Ensiklopedia of Journal Vol 6, No 2 (2024): Vol. 6 No. 2 Edisi 2 Januari 2024
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v6i2.2167

Abstract

This activity started from the need for financial reports what traders need especially small traders. Lack of understanding, no training and perceptions regarding the preparation of financial statements complicated to make this activity carried out. Some problems, faced by partners can be overcome well when the activity is held. Method used the researcher is the lecture method and practical methods of preparing financial statements.Keywords: Traders, small traders, financial statement
PENGARUH NON PERFORMING FINANCE (NPF), CAPITAL ADEQUACY RATIO (CAR) DAN OPERATIONAL EFFICIENCY RATIO (BOPO) TERHADAP FINANCIAL SUSTAINABILITY RATIO BANK UMUM SYARIAH TERDAFTAR DI OJK Putri, Lodia Dwika; Nurmansyah, Nurmansyah; Tria Putri, Librina
Jurnal Akuntansi Kompetif Vol. 7 No. 2 (2024): Inovasi, Risiko, dan Kinerja Keuangan: Perspektif Akuntansi Terkini
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/akuntansikompetif.v7i2.1709

Abstract

This study aims to determine whether the effect of net performing financial (NPF), capital adequacy ratio (CAR) and operational efficiency ratio (BOPO) on financial sustainability ratio (FSR) at Indonesian Syariah Commercial Banks registered with the Financial Services Authority (OJK). 2018-2020. The population in this study at the same time used as a sample, amounting to 14 Indonesian Islamic banking companies. Processing and data analysis using multiple linear regression analysis with the SPSS program. The data test used for multiple linear regression is the classical assumption and hypothesis testing. The results of this study prove that partially the net performing financial (NPF) has a positive and significant effect on financial sustainability ratio (FSR), the capital adequacy ratio (CAR) has a negative and significant effect on financial sustainability ratio (FSR) and operational efficiency ratio (BOPO) has a negative and significant effect on financial sustainability ratio (FSR). Simultaneously, it proved that net performing finance (NPF), capital adequacy ratio (CAR) and operational efficiency ratio (BOPO) had a significant effect on financial sustainability ratio (FSR), with a significant value of 0.000 <0.05. The Adjusted R Square value shows a result of 0.987, which means that 98,7% financial sustainability ratio (FSR) is influenced by net performing financial (NPF), capital adequacy ratio (CAR) and operational efficiency ratio (BOPO). While the remaining 1,3% is influenced by other variables outside of this study. Keywords: Net Performing Financial (NPF), Capital Adequacy Ratio (CAR) and Operational Efficiency Ratio (BOPO) to Financial Sustainability Ratio (FSR)