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All Journal MODELING: Jurnal Program Studi PGMI El-Mujtama: Jurnal Pengabdian Masyarakat
Aliyyah, Annisa Fijjannah
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Religion Economics, Econometrics & Finance Education Social Sciences Other

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Analisis Pengaruh Kualitas Pelayanan Kesehatan terhadap Kepuasan Pasien Peserta Jaminan Kesehatan Nasional di Indonesia Aliyyah, Annisa Fijjannah; Difhanny, Chairunnisyah Nurma; Ananda, Dhea Namira; Rahma, Desfi; Jayanti, Priska Dwi; Agustina, Dewi
MODELING: Jurnal Program Studi PGMI Vol 10 No 3 (2023): September
Publisher : Program Studi PGMI Sekolah Tinggi Ilmu Tarbiyah Nahdlatul Ulama Al Hikmah Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69896/modeling.v10i3.1433

Abstract

Satisfaction of health service providers is very important, but satisfaction is often neglected or forgotten. Patient satisfaction is an important aspect in measuring the quality of health services. Research objective: analysis of the effect of health service quality on patient satisfaction of JKN participants in Indonesia. The state of public health greatly affects health services in Indonesia. The type of research carried out is The method used in writing literature review. The population is JKN participants in Indonesia. Based on the results of a literature review of 10 journals obtained, it shows that there is a significant relationship between the effect of the quality of health services on the satisfaction of patients participating in the national health insurance in Indonesia. In this literature review, it is also concluded that there is a relationship between the quality of health services and the satisfaction of patients participating in the National Health Insurance (ρ<0.05).
Strategi Promosi Kesehatan Melalui Komunikasi Digital: Studi @Halodoc di Instagram Azzahra, Dwi Vira; Aidha, Zuhrina; Fahzirah, Ranti; Silangit, Nurhidayah; Apriansyah, Bagus Halfin; Difhanny, Chairunnisyah Nurma; Aliyyah, Annisa Fijjannah
El-Mujtama: Jurnal Pengabdian Masyarakat Vol 4 No 1 (2024): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmujtama.v4i1.3300

Abstract

To convey this, PT Media Dokter Investama created an official Instagram account named @halodoc so that messages can be conveyed quickly and thoroughly throughout Indonesia. Of course, PT Media Dokter Investama has a communication strategy in digital media that is right so that messages can be conveyed properly and certainly be responded to by the public or at least read by the general public on Instagram social media. The purpose of this research is to analyze health promotion through digital communication on @halodoc Instagram. Here, of course, PT Media Dokter Investama uses social media in the form of Instagram as new media to convey various information about health, tips and webinars about health. Of course, the thing that is taken into consideration is the height and the increasing number of Instagram users every year from Indonesia so that Instagram is considered effective for conveying this information. Apart from that, the market segment of dominant Instagram users is millennials and adults. This is of course related to the communication strategy conveyed by Instagram @halodoc because the information conveyed is quite scientific information and of course only understood by people who are growing up or adults. Keywords: communication strategy, Instagram, new media
Co-Authors Ananda, Dhea Namira Apriansyah, Bagus Halfin Azzahra, Dwi Vira Dewi Agustina Difhanny, Chairunnisyah Nurma Fahzirah, Ranti Jayanti, Priska Dwi Rahma, Desfi Silangit, Nurhidayah Zuhrina Aidha