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All Journal Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) Jurnal Ilmiah Mahasiswa Fakultas Hukum Universitas Malikussaleh
Mutia, Salsabilla
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice

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PENERAPAN RESTORATIVE JUCTICE DALAM PERKARA KEKERASAN DALAM RUMAH TANGGA DI KEJAKSAAN NEGERI BIREUEN Mutia, Salsabilla; Bahreisy, Budi; Saputra, Ferdy
Jurnal Ilmiah Mahasiswa Fakultas Hukum Universitas Malikussaleh Vol. 6 No. 4 (2023): (Oktober)
Publisher : Fakultas Hukum Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/jimfh.v6i4.13727

Abstract

This study aims to examine the application of restorative justice in domestic violence cases at the Bireuen District Prosecutor's Office. This research uses qualitative research with an empirical juridical approach. Based on the results of the research, it is that the efforts made by the Prosecutor's Office in implementing mediation follow the Attorney General's regulations Number 15 of 2020 in article 5 paragraph 1 concerning Termination of Prosecutors Based on Restorative Justice which is carried out for 14 days from the time the letter is submitted by the investigator to the Prosecutor's Office. There is also an obstacle that occurs during the mediation settlement process, namely the difficulty of uniting the opinions of the victim and the perpetrator in order to reach a mutual agreement. Furthermore, the pattern of mediation carried out by the Bireuen District Prosecutor's Office is mediation in court in accordance with the JAMPIDUM circular (Junior Attorney General for General Crimes) starting from RJ.1 to RJ.16.Keywords: Restorative Justice, Violence, Domestic.
Pengaruh Kualitas Layanan dan Pengalaman Pelanggan Terhadap Kepuasan Pelanggan Pada Wisata Petik Anggur Brazil Di Pondok SVD Pancasari Mutia, Salsabilla; Ariasih, Made Putri
Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (Jasmien) Vol. 5 No. 10 (2026): Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (Jasmien)
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/jasmien.v5i10.2223

Abstract

The focus of this research is to examine how service quality and customer experience affect customer satisfaction at wisata petik anggur brazil di Pondok SVD Pancasari. The approach applied in this research is quantitative casual. The sample of this research comprised costumers as well as visitors who came to the wisata petik anggur brazil di Pondok SVD Pancasari. The research population included all individuals who had previously or were currently visiting the tourism site, with sample determination using non-probability sampling technique involving 120 respondents. Service quality (X1) and customer experience (X2) were established as independent variables, while customer satisfaction (Y) served as the dependent variable. Data retrieval was performed through questionnaire distribution and subsequently processed using SPSS 26.0 software using multiple linear regression analysis method. Based on the research findings obtained, it can be concluded that (1) service quality has a positive and significant influence on customer satisfaction, (2) customer experience is also proven to have a positive and significant influence on customer satisfaction, and (3) simultaneously, service quality and customer experience together provide a positive and significant influence on customer satisfaction of the wisata petik anggur brazil di Pondok SVD Pancasari.
Co-Authors Budi Bahreisy Ferdy Saputra MADE PUTRI ARIASIH