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All Journal International Journal of Artificial Intelligence Research Jurnal Sistem Teknik Industri
Prakoso, Nur Abdillah Bagus
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering

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Assessment of Business Process Maturity Model in Culinary SMEs as a Pre-Stage of Enterprise Resource Planning Implementation Prakoso, Nur Abdillah Bagus; Setiawan, Danang; Rachmad, Azzahra Tiffany; Azzahra, Berliana Frisca
Jurnal Sistem Teknik Industri Vol. 25 No. 2 (2023): JSTI Volume 25 Number 2 July 2023
Publisher : TALENTA Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jsti.v25i2.11974

Abstract

The SMEs sector is predicted to have a surplus of ERP implementation projects in 2024, with 60% of the total implementation projects. However, the ERP implementation growth cannot be separated from the threat of project failure (35%) and project delays (55%). This study measured the maturity of business processes as a pre-implementation stage to reduce the risk of ERP implementation failure. The object studied was three culinary SMEs in Yogyakarta. This paper used McCormack’s theory of business process management maturity model, combined with the ICT maturity model developed by Pham. The assessment showed that the three SMEs were at the lowest level of business process maturity, the ad hoc level. Meanwhile, the ICT maturity varies from inactive to substantial. However, SME A had the eligibility to implement an ERP system but first needed to perform the business process re-engineering. The recommendations were designed for SME A to enhance its business process flow by proposing a business process based on the best practice process used by ERP system providers.
A Proposed Framework for ERP System Implementation in SMEs Setiawan, Danang; Fahrezha, Muhammad; Prakoso, Nur Abdillah Bagus; Qurtubi, Qurtubi
International Journal of Artificial Intelligence Research Vol 7, No 2 (2023): December 2023
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v7i2.1102

Abstract

SMEs face numerous challenges and opportunities due to their pivotal roles in the economic development of a country. Adopting an ERP system is believed to be the catalyst to cope with the challenges and grab the opportunities faced by SMEs. However, implementing ERP led to potential risks caused by implementation failure, even for big companies. SMEs have a unique characteristic due to being receptive to adopting new technologies but having limited resources. Most previous research related to designing frameworks for ERP implementation was focused on big companies, although the fact that SMEs have distinct characteristics compared to big companies. Therefore, this study aims to design a framework for SMEs' ERP implementation. The framework phase consists of (1) measuring the business maturity, information communication and technology (ICT) maturity, proposed business process improvement, and (2) implementing an ERP system. The author has also provided a case study of ERP adoption in an SME in this paper by compiling both steps. This research will contribute to research on ERP in SMEs and practice as guidance for ERP implementors and SMEs in adopting the ERP system
Co-Authors Azzahra, Berliana Frisca Danang Setiawan Fahrezha, Muhammad Qurtubi Qurtubi, Qurtubi Rachmad, Azzahra Tiffany