Article Per Year (5 Year)
p-Index From 2020 - 2025
0.817
P-Index
This Author published in this journals
All Journal Journal of Enterprise and Development (JED) Journal Of Bionursing
Sembiring, Muhammad Simba
Unknown Affiliation
Economics, Econometrics & Finance Medicine & Pharmacology Nursing Public Health

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 4 Documents
Search

 1 
Do customer knowledge and customer trust in IDIC affect bank customer retention? Evidence from Indonesia Sembiring, Muhammad Simba; Sembiring, Sisi Maghfirah Rahmah
Journal of Enterprise and Development (JED) Vol. 5 No. 3 (2023): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v5i3.7557

Abstract

Purpose — The primary focus of this research was to examine the impact of customer knowledge and customer trust in Indonesia Deposit Insurance Corporation (IDIC) on the retention of bank customers in Indonesia.Method — The study employed a cross-sectional design and quantitative survey study. Questionnaires were distributed randomly to respondents via social media. 141 respondents from bank customers in Indonesia have been analyzed. Hypothesis testing is done by multiple linear regression analysis with structural equation modeling and SmartPLS as a statistical tool.Result — The results show that the average bank customer in Indonesia has sufficient knowledge about the role, function, task, and performance of IDIC. However, knowledge needs to be improved because some customers do not understand it well. The results provide empirical evidence that customer knowledge and customer trust in IDIC have positive influence on bank customer retention.Contribution — There is a new concept with the integration of two theories that will benefit future research. The findings contribute to addressing research gaps that have inconsistent results. The findings also contribute to improving customer knowledge and customer trust as a solution to the impact of the COVID-19 pandemic and the global financial crisis. This study supports the G20 in strengthening financial safety nets, where multilateral development banks are encouraged to strengthen their financing systems to face global economic challenges.
Interprofesional Colaboration Practice terhadap Kepuasan Kinerja Perawat: Kajian Literatur Sembiring, Nur Maghribi; Sembiring, Muhammad Simba; Sembiring, Sisi Maghfirah Rahmah
Journal of Bionursing Vol 6 No 2 (2024): Journal of Bionursing
Publisher : Fakultas Ilmu-ilmu Kesehatan Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.job.2024.6.2.12088

Abstract

Background: This is in accordance with findings from World Health Organization (2021), that poor communication and understanding within the team is approximately 70 - 80% errors in health services are caused by the phenomenon of poor communication in Indonesia and in the world. medical errors reached 4.1% - 91.6%. This is caused by an error 54% of prescriptions were given errorsdrug administration as much as 11%, and drug use incorrect as much as 46%. Interprofessional collaboration is partnerships between professions with backgrounds different education and work together to solve patient health problems as well provide needed health services. Aim: For know what an Interprofessional looks like Collaboration on Nurse Performance Satisfaction in world and in Indonesia through reviews from various literature. Methods: This study uses a literature review design. The data used were taken from four databases, Google Scholar, SinceDirect, Proquest, PubMed. and were searched based on specified inclusion and exclusion criteria. Article search results is presented in the PRISMA diagram. The articles obtained are then performed Critical Appraisal and due diligence using Joanna Briggs Institute (JBI) tools, then analysed using the simplified thematic approach. Result: The search results obtained as many as 1.102 articles from the four databases. The search limit was in the form of Indonesian and English articles from 2018-2023. and a total of ten articles were researched. Conclusion: There are seven derivatives with several subtitles that the author has created explained among them are Interprofessional collaboration between nurses and doctors, Nurse satisfaction with interprofessional team members, Nurse-Doctor Collaboration, Moral Pressure, and Professional Autonomy to Satisfaction Nurses work as assistants. Implementation of nurse-doctor collaboration in inpatient rooms after the Covid-19 pandemic. Implementing interprofessional collaboration practice in improving nurse performance, interprofessional collaboration and nurse burnout. and the last one is the speak up method to improve interprofessional.
Do customer knowledge and customer trust in IDIC affect bank customer retention? Evidence from Indonesia Sembiring, Muhammad Simba; Sembiring, Sisi Maghfirah Rahmah
Journal of Enterprise and Development (JED) Vol. 5 No. 3 (2023): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v5i3.7557

Abstract

Purpose — The primary focus of this research was to examine the impact of customer knowledge and customer trust in Indonesia Deposit Insurance Corporation (IDIC) on the retention of bank customers in Indonesia.Method — The study employed a cross-sectional design and quantitative survey study. Questionnaires were distributed randomly to respondents via social media. 141 respondents from bank customers in Indonesia have been analyzed. Hypothesis testing is done by multiple linear regression analysis with structural equation modeling and SmartPLS as a statistical tool.Result — The results show that the average bank customer in Indonesia has sufficient knowledge about the role, function, task, and performance of IDIC. However, knowledge needs to be improved because some customers do not understand it well. The results provide empirical evidence that customer knowledge and customer trust in IDIC have positive influence on bank customer retention.Contribution — There is a new concept with the integration of two theories that will benefit future research. The findings contribute to addressing research gaps that have inconsistent results. The findings also contribute to improving customer knowledge and customer trust as a solution to the impact of the COVID-19 pandemic and the global financial crisis. This study supports the G20 in strengthening financial safety nets, where multilateral development banks are encouraged to strengthen their financing systems to face global economic challenges.
The Influence of Leadership Style on Management Systems in Hospitals: Literature Review Sembiring, Nur Maghribi; Sembiring, Muhammad Simba
Journal of Bionursing Vol 7 No 2 (2025): Journal of Bionursing
Publisher : Fakultas Ilmu-ilmu Kesehatan Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.job.2025.7.2.14858

Abstract

Background : Leadership style is a norm of the actor used by a person when the person tries to influence the behavior of others. Leadership style is appropriate if the company's goals have been communicated and subordinates have accepted them. A leader must apply a leadership style to manage his subordinates, because a leader will greatly influence the success of the organization in achieving its goals. The hospital is an integral part of a social and health organization with the function of providing comprehensive services, curative and preventive services to the community. Human resource management is the most important element in achieving organizational goals. Aim : to formulate how a leader influences his leadership style by paying attention to the management system in the hospital. The data used in this study are secondary data obtained from the results of research conducted by previous researchers. Data sources are in the form of articles or journals that are relevant to this topic. Method : The articles obtained amounted to 13 articles from 2021 - 2024. The data search was carried out using the Google Scholar database with the keywords "Leadership Against Management Systems" and Proquest with the keywords "Leadership and Management", ScienceDirect with the keywords "Leadership Style or Management System". Result : There is an influence of a leader in implementing his leadership style by paying attention to the management system in the hospital. Conclusion : All of this is related to the Performance of All Hospital Employees (Medical Personnel and Staff), the Performance of Medical Personnel on the Quality of Service in the Hospital, the Work Spirit of Hospital Employees, the Innovative Work Behavior of Hospital Employees, Leadership Style in Private Hospitals and State Hospitals.
Co-Authors Sembiring, Nur Maghribi Sembiring, Sisi Maghfirah Rahmah