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All Journal Jurnal Manajemen dan Bisnis LOYALITAS: Jurnal Pengabdian Kepada Masyarakat Jurnal Manajemen dan Bisnis
Natasya, Chika
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other

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Pemberdayaan Masyarakat di Kelurahan Bendul Merisi dengan Produksi Eco Enzyme Ferdinan, Bernardus Aris; Natasya, Chika; Trinitas, Elisabeth Cresentiani; Rosyadi, Jessica Angelia
LOYALITAS: Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 2 (2023): November 2023
Publisher : IAI Darussalam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30739/loyalitas.v6i2.2331

Abstract

The background of the community service program is to provide alternatives to the community regarding household waste management. Waste is a common problem that must be solved together. One alternative to managing waste that can be used as an economical product is the use of eco enzyme. Eco enzyme has several benefits, including: 1) household organic waste will be reduced, 2) eco enzyme products can be used as a substitute for chemical cleaning products, 3) healthier because it is natural, and 4) saving routine family expenses to buy chemical cleaning products. As a result of this community service program, the participants can utilize household waste as raw material for making products with economic value and add creative ideas for future business opportunities.
PENGARUH FASILITAS, KUALITAS PELAYANAN, DAN HARGA TERHADAP KEPUASAN KONSUMEN PADA GOLDVITEL HOTEL SURABAYA Natasya, Chika; Rosyadi, Jessica Angelia; Deograsias, Juliani Stefani; Ferdinand, Yoseph Yustinianus
Jurnal Manajemen dan Bisnis Volume 24 No. 2 Tahun 2024
Publisher : UNIKA Santo Thomas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This Research is made to proof and analyse the effect of Facilities, Quality of Service, and Price on Customer Satisfaction at Goldvitel Hotel located at Jl. Basuki Rahmat No.147, Surabaya. In this researchers in this research uses quantitative approach with sample taken using Nonprobability Sampling with purposive sampling type and using a 0 liker scale questionnaire. The data analysis technique used is multiple linear regression analysis using the SPSS 26 application. There are 75 Respondents the results shows that Price (X2), and Quality of Service (X3) has a significant and positive correlation on Customers Satisfaction. Meanwhile, Facility (X1) has not a significant and negative correlation on Customer Satisfaction. This significant and negative association is likely caused by customer’s tendency to ignore the facility provided if the price offered is low enough
PENGARUH FASILITAS, KUALITAS PELAYANAN, DAN HARGA TERHADAP KEPUASAN KONSUMEN PADA GOLDVITEL HOTEL SURABAYA Natasya, Chika; Rosyadi, Jessica Angelia; Deograsias, Juliani Stefani; Ferdinand, Yoseph Yustinianus
Jurnal Manajemen dan Bisnis Volume 24 No. 2 Tahun 2024
Publisher : UNIKA Santo Thomas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This Research is made to proof and analyse the effect of Facilities, Quality of Service, and Price on Customer Satisfaction at Goldvitel Hotel located at Jl. Basuki Rahmat No.147, Surabaya. In this researchers in this research uses quantitative approach with sample taken using Nonprobability Sampling with purposive sampling type and using a 0 liker scale questionnaire. The data analysis technique used is multiple linear regression analysis using the SPSS 26 application. There are 75 Respondents the results shows that Price (X2), and Quality of Service (X3) has a significant and positive correlation on Customers Satisfaction. Meanwhile, Facility (X1) has not a significant and negative correlation on Customer Satisfaction. This significant and negative association is likely caused by customer’s tendency to ignore the facility provided if the price offered is low enough
Co-Authors Deograsias, Juliani Stefani Ferdinan, Bernardus Aris Ferdinand, Yoseph Yustinianus Rosyadi, Jessica Angelia Trinitas, Elisabeth Cresentiani