Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal Portofolio: Jurnal Ekonomi, Bisnis, Manajemen dan Akuntansi Jurnal Abdimas Peradaban
Salam, Fenny Noor
Unknown Affiliation
Economics, Econometrics & Finance Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Pengaruh Pelatihan dan Disiplin Kerja terhadap Kinerja Karyawan pada PT Seikou Seat Cover Izmi, Dinda Ayu; Salam, Fenny Noor; Nurkarimah, Haifa Aprilia
Portofolio: Jurnal Ekonomi, Bisnis, Manajemen, dan Akuntansi Vol 21 No 1 (2024): Portofolio: Jurnal Ekonomi, Bisnis, Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Jenderal Achmad Yani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26874/portofolio.v21i1.444

Abstract

Abstract This research aims to determine the effect of training and work discipline on employee performance at PT. Seikou Seat Cover. The samples used in this research were all employees in the GC-7 Shigeru Co PT production process. Seikou Seat Cover, totaling 85 employees. The Effect of Training and Work Discipline on Employee Performance, based on tests carried out shows a coefficient value of 0.291 for the training variable (X1) which shows a significant influence between training and employee performance, and 0.672 for the work discipline variable (X2) which shows a significant reilationship beitweiein disciplinei work with eimployeiei peirformancei. Training (X1) and Work Disciplinei (X2) havei a strong reilationship with eimployeiei peirformancei, it can bei seiein in thei R2 valuiei of 0.557 which shows that thei indeipeindeint variableis, nameily training and work disciplinei, can influieincei thei deipeindeint variablei, nameily eimployeiei peirformancei (Y) by 55.7%, whilei thei reimaining 44.3% was influieinceid by otheir variableis not eixamineid in this reiseiarch. Keywords: Training, Work Disciplinei, and Eimployeiei Peirformancei. Abstrak Peineilitian ini beirtuijuian uintuik meingeitahuii peingaruih peilatihan dan displin keirja teirhadap kineirja karyawan di PT. Seiikoui Seiat Coveir. Peingguinaan sampeil pada peineilitian ini adalah seiluiruih karyawan pada proseis produiksi GC-7 Shigeirui Co PT. Seiikoui Seiat Coveir yang beirjuimlah 85 karyawan. Pengaruh Pelatihan dan Disiplin Kerja Terhadap Kinerja Karyawan, berdasarkan pengujian yang dilakukan menunjukkan nilai koefisien 0.291 untuk variabel pelatihan (X1) yang menunjukan pengaruh yang signifikan antara pelatihan dan kinerja karyawan, dan 0.672 untuk variabel disiplin kerja (X2) yang menunjukkan hubungan yang signifikan antara disiplin kerja dengan kinerja karyawan. Pelatihan (X1) dan Disiplin Kerja (X2) memiliki hubungan yang kuat terhadap kinerja karyawan, dapat dilihat pada nilai R2 sebesar 0.557 yang menunjukkan bahwa variabel independen yaitu pelatihan dan disiplin kerja dapat mempengaruhi variabel dependen yaitu kinerja karyawan (Y) sebesar 55.7%, sedangkan sisanya sebesar 44.3% dipengaruhi variabel lain yang tidak diteliti dalam penelitian ini. Kata Kunci: Pelatihan, Disiplin Kerja, dan Kinerja Karyawan.
Implementation of the SERVQUAL Method in Service Quality to Increase Student Satisfaction and Loyalty in Tutoring Damaianti, Indri; Devi, Wiara Sanchia Grafita Ryana; Afiany, Fitri Dewi; Salam, Fenny Noor; Nurrahmi, Rifni
Jurnal Abdimas Peradaban Vol. 3 No. 1 (2022): Jurnal Abdimas Peradaban
Publisher : Global Writing Academica Researching and Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/kjn9jn04

Abstract

The rapid development in the industrial world causes the importance of a company to provide good service to its customers so that customers will feel satisfied and become loyal to the company. This also applies to companies engaged in tutoring services. Improving service quality can be implemented by implementing the SERVQUAL method to increase satisfaction and loyalty for tutoring students. This research will use qualitative methods with data from previous studies. The research concludes how the implementation of the SERVQUAL method in the service delivery process produces satisfaction for customers or students. This customer satisfaction will then continue to be maintained, leading to loyalty, and customers will not go to other competitors.
Co-Authors Afiany, Fitri Dewi Damaianti, Indri Devi, Wiara Sanchia Grafita Ryana Izmi, Dinda Ayu Nurkarimah, Haifa Aprilia Nurrahmi, Rifni