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All Journal MBR (Management and Business Review) JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) Airlangga Development Journal
Subhekti, Erick Fajar
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Economics, Econometrics & Finance Education Social Sciences

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9 Box Talent Management di Pemerintah Kota Surabaya: Pendekatan strategis untuk pengembangan sumber daya manusia Wahyuni, Ken; Suhariadi, Fendy; Subhekti, Erick Fajar
MBR (Management and Business Review) Vol 7 No 2 (2023): Desember
Publisher : Fakultas Ekonomika dan Bisnis, Universitas Kanjuruhan Malang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21067/mbr.v7i2.8626

Abstract

This study is conducted with the aim of delving into the implementation of 9 Box Talent Management within the Surabaya City government. The research method used was a qualitative approach using purposive sampling technique to select 7 key informants. The research findings indicate that the implementation of 9 Box Talent Management in Surabaya City Government divides ASN into three main groups, namely Top Talent, Future Talent, and Development Focus. The contribution of this research lies in a deeper understanding of the science of human resource development through talent management practices, especially in public service organizations. The results of the study can assist organizations in determining potential leaders more accurately through the identification and grouping of appropriate talents.
Perceptions of politics and organizational justice on bank employees Nurmalasari, Fitri; Suhariadi, Fendy; Subhekti, Erick Fajar
MBR (Management and Business Review) Vol 7 No 1 (2023): Juni
Publisher : Fakultas Ekonomika dan Bisnis, Universitas Kanjuruhan Malang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21067/mbr.v7i1.8638

Abstract

This study aims to investigate the organizational politics perception of bank employees and its impact on organizational justice perception and performance. A comparative descriptive qualitative analysis method was used to analyze data obtained from literature review and field research. Purposive sampling technique was employed to determine 5 informants, with key informants being managers in a bank in Surabaya. The results showed that organizational politics in the bank is relatively high and has a negative impact on employees' organizational justice perception. The contribution of this research lies in providing a deeper understanding of organizational politics in the banking industry and offering guidance for management to enhance efficiency and the quality of the work environment.
Corporate Morality: A Systematic Review and Future Research Directions Subhekti, Erika Fajar; Subhekti, Erick Fajar; Nadia, Fiona Niska Dinda
JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) Vol. 9 No. 2 (2024): JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan)
Publisher : Graduate Program Magister Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31851/jmksp.v9i2.16645

Abstract

The purpose of this study is to systematically review previous research on corporate morality, which is still under-researched. This research is to fill the literature gap and become a comprehensive understanding of corporate morality in the business environment. This study searched all publications examining corporate morality published from 1988 - 2023. A total of 13 studies from 23 articles were found from the Scopus database. This study found that corporate morality is the moral and ethical principles adopted by a company to direct its business actions and decisions. In addition, the findings of this study also managed to establish several factors that make up corporate morality as antecedents and impacts of corporate morality. However, this literature review only uses 1 database, namely Scopus, so further research can expand the scope of articles reviewed by using other data sources. This research contributes to helping academics and practitioners create more moral business plans.
COMMUNITY PERCEPTIONS OF SERVICE QUALITY AT THE SADIA VILLAGE OFFICE, BIMA CITY Subhekti, Erika Fajar; Subhekti, Erick Fajar; Nadia, Fiona Niska Dinda; Tamaya, Nyi Dela
Airlangga Development Journal Vol. 9 No. 2 (2025): AIRLANGGA DEVELOPMENT JOURNAL
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/adj.v9i2.73038

Abstract

Public services at the urban village level play a strategic role in reflecting the presence of the state and influencing the level of community satisfaction. However, in practice, public services still face challenges in terms of responsiveness, clarity of procedures, and apparatus attitudes. This study aims to explore community perceptions of service quality at the Sadia Village Office, Bima City. The approach used was descriptive qualitative, with data collection through in-depth interviews, direct observation, and documentation. Informants were selected purposively based on direct experience of receiving village services. The results showed that service quality was influenced by several main factors, namely the friendly and communicative attitude of officers, clarity of procedures, limited service facilities, and service speed. These findings were analyzed based on the five dimensions of SERVQUAL, and showed that non-technical aspects such as empathy and interpersonal communication play an important role in shaping community satisfaction. The conclusion of this study is that although services in Kelurahan Sadia are generally considered quite good, improvements in technical aspects and provision of facilities are still needed to improve the overall quality of public services
Co-Authors Fendy Suhariadi Nurmalasari, Fitri Subhekti, Erika Fajar Tamaya, Nyi Dela Wahyuni, Ken