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All Journal JURNAL PENDIDIKAN TAMBUSAI SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa
Pramana, Ryan
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Humanities Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN PADA POM COFFEE BATAM Pramana, Ryan; Nainggolan, Nora Pitri
SCIENTIA JOURNAL Vol 3 No 4 (2021): Volume 3 Nomor 4 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

To maintain customer satisfaction, companies need to improve human resourcemanagement who are the backbone of the company. Service_quality_and_product_qualitygreatly_affect_customer_satisfaction. This study aims to examine the effect of servicequality and product quality on customer satisfaction at Pom Coffee Batam. The design ofthis research is quantitative research. The behavioral technique used is the Slowin formulaby interviewing 100 people. The data was collected using a questionnaire using a Likertscale measurement. The data analysis method used in this research is descriptiveanalysis, validity test, reliability test, multiple linear regression analysis, analysis of thecoefficient of determination (R2), t test, and F test. Then the data is processed using SPSSversion 24 software. positive and significant on customer satisfaction. The total t for theQoS variable is 3,416> 1,984 (Table t). Product quality has a positive and significant effecton customer satisfaction, where the total calculation of the product quality variable is4.192> 1.984 (Table t)._The_F_test results show that service quality and product qualitytogether have a_positive and significant effect on customer satisfaction, because the testresults obtained a value of 41.434 <ftable 3.09 and a sig value of 0.000 <0.05.
AnaIisis Kandungan Pupuk Organik Limbah Cucian Air Beras untuk Tanaman Azzahra, Fatimah; Azzarah, Regita Asiah; Elfayetti, Elfayetti; Syahfitri, Wiji; Afrilia, Dini; Niwanda, Anisa; Amalan, Ridho; Pramana, Ryan; Suyatmika, Ridha; Mangihut, Suandro; Natasya, Vinny; Noviana, Erika; Ariska, Wafiq; Eva, Christin
Jurnal Pendidikan Tambusai Vol. 8 No. 2 (2024)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

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Penelitian ini menganalisis kandungan pupuk organik dari limbah cucian air beras dan molase M4 untuk tanaman. Tujuannya adalah mengevaluasi komposisi nutrisi dan potensi manfaatnya bagi pertumbuhan tanaman. Metode penelitian menggunakan pendekatan kualitatif yang didukung oleh cek laboratorium. Sampel air cucian beras dan molase M4 diuji untuk menentukan kadar nitrogen (N), fosfor (P), kalium (K), pH, serta kandungan organik lainnya. Hasil pengujian menunjukkan bahwa air cucian beras mengandung nutrisi esensial yang signifikan bagi tanaman. Kesimpulannya, air cucian beras dan molase M4 memiliki potensi besar sebagai pupuk organik, memberikan alternatif yang ekonomis dan ramah lingkungan untuk pertanian. Penelitian ini memberikan dasar ilmiah untuk pemanfaatan limbah cucian air beras dalam praktik pertanian organik.
Co-Authors Afrilia, Dini Amalan, Ridho Ariska, Wafiq Azzarah, Regita Asiah Elfayetti Elfayetti Eva, Christin Fatimah Azzahra Mangihut, Suandro Nainggolan, Nora Pitri Natasya, Vinny Niwanda, Anisa Noviana, Erika Suyatmika, Ridha Syahfitri, Wiji