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All Journal PUBLICUS: JURNAL ADMINISTRASI PUBLIK
Pattimukay, Hengky V. R.
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Social Sciences

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THE EFFECTIVENESS OF PUBLIC SERVICES IN KAIRATU SUBDISTRICT, WEST SERAM REGENCY Ponto, Iriane Sosiawaty; Pattimukay, Hengky V. R.; Umasugi, Djuanda; Fataruba, Muchlis
PUBLICUS : JURNAL ADMINISTRASI PUBLIK Vol 1 No 2 (2023): PUBLICUS: JURNAL ADMINISTRASI PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara FISIP UNPATTI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/publicusvol1iss2p73-82

Abstract

Penelitian ini mendasari pada masalah efektivitas pelayanan publik di Kecamatan Kairatu Kabupaten Seram Bagian Barat, bertujuan menganalisis dan mendeskripsikan Efektivitas Pelayanan Publik dan faktor-faktor yang mempengaruhinya, serta capaian pelayanan publik yang efektif di Kecamatan Kairatu Kabupaten Seram Bagian Barat. Desain penelitian ini bersifat klasik dengan menggunakan metode kuantitatif dengan model persentase dan sampel penelitian berjumlah 30 orang. Analisis data dilakukan secara kuantitatif ditunjang dukungan kriteria standar interprestasi sesuai dengan hasil perhitungan persentase yang dicapai dan dikonversikan secara sosiometrik dan hasilnya sebagai tindak lanjut dalam memacu Efektivitas Pelayanan Publik di Kecamatan Kairatu Kabupaten Seram Bagian Barat. Hasil penelitian menunjukan bahwa konversi data persentatif yang diwujudkan secara tepat melalui sosiometrik berhasil mengungkap efektivitas pelayanan publik di Kecamatan Kairatu Kabupaten Seram Bagian Barat ditentukan oleh ketepatan pencapaian tujuan, ketepatan pencapaian sasaran, ketepatan pencapaian target, dan ketepatan pencapaian misi organisasi. Konversi data persentatif dihasilkan sebagai fakta konkrit yang bersifat empiris dan dijadikan informasi aktual bahwa efektivitas pelayanan publik secara persentatif dari sosiometrik terbukti dengan jelas dipengaruhi oleh waktu pelayanan publik, kecermatan pelayanan publik, dan gaya pelayanan publik. Terbuktikan bahwa akan tercapai pelayanan publik yang efektif apabila dilaksanakan dengan baik sehingga memberikan kontribusi positif bagi efektivitas pelayanan publik di Kecamatan Kairatu Kabupaten Seram Bagian Barat.
FACTORS INFLUENCING INFORMATION TECHNOLOGY-BASED ADMINISTRATIVE SERVICES AT THE AMBON RELIGIOUS TRAINING CENTER Titarsole, Kezia Risly; Pattimukay, Hengky V. R.; Patty, Julia Th.
PUBLICUS : JURNAL ADMINISTRASI PUBLIK Vol 2 No 1 (2024): PUBLICUS: JURNAL ADMINISTRASI PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara FISIP UNPATTI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/publicusvol2iss1p172-180

Abstract

This research is a qualitative study aimed at evaluating the quality of information technology-based administrative services and identifying influencing factors at the Ambon Religious Training Center. The background of this research stems from constraints in human resources, limited management of administrative technology, and inadequate information technology infrastructure. Involving seven key informants, the research utilizes data collection techniques such as interviews and observations. The findings reveal that information technology-based administrative services at the Ambon Religious Training Center have not yet reached an optimal level of satisfaction. Evaluation is conducted using indicators of transparency, participation, and efficiency. Inhibiting factors involve limitations in human resources management of administrative technology, while supporting factors include efforts to improve information technology infrastructure. The implications of these findings can serve as a basis for designing strategies to enhance information technology-based administrative services in similar institutions, with the hope of improving transparency, participation, and efficiency in such services. This research provides a significant contribution to understanding the dynamics of implementing information technology in the context of religious administration.
THE IMPACT OF DISCIPLINE ON EMPLOYEE PERFORMANCE AT CENTRAL MALUKU REGENCY’S PERSONNEL AND HUMAN RESOURCES DEVELOPMENT AGENCY (BKPSDM) Sopamena, Ibrahim Idham; Normawati, Normawati; Pattimukay, Hengky V. R.
PUBLICUS : JURNAL ADMINISTRASI PUBLIK Vol 2 No 2 (2024): PUBLICUS: JURNAL ADMINISTRASI PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara FISIP UNPATTI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/publicusvol2iss2p243-260

Abstract

This study aims to determine the influence of discipline on employee performance at the Personnel and Human Resources Development Agency (BKPSDM) of Central Maluku Regency. The research method used is quantitative, with a sample size of 36 people. The types of data used in this study include primary data and secondary data. Data collection was carried out through literature studies and field studies. Data analysis was conducted using regression analysis tools with the help of SPSS version 20 software. The results of the study show that discipline has a significant influence on employee performance at BKPSDM Central Maluku Regency. Good and consistent discipline can improve overall employee performance. These findings emphasize the importance of implementing strict and systematic discipline in the workplace to achieve optimal performance. Based on regression analysis, there is a positive relationship between the level of discipline and the improvement in employee performance. The implications of these research findings are the need to strengthen the influence of discipline on employee performance at BKPSDM Central Maluku Regency. This can be done through the implementation of more effective disciplinary policies, employee training and development, as well as increased supervision and evaluation of the execution of the duties and responsibilities of employees. Thus, it is expected that employee performance at BKPSDM Central Maluku Regency can continue to improve and provide a positive contribution to the achievement of organizational goals.
THE QUALITY OF HUMAN RESOURCES OF VILLAGE GOVERNMENT OFFICIALS IN MANAGING VILLAGE FUNDS IN CENTRAL MALUKU REGENCY Tuasikal, Nasmaun; Normawati, Normawati; Pattimukay, Hengky V. R.
PUBLICUS : JURNAL ADMINISTRASI PUBLIK Vol 2 No 2 (2024): PUBLICUS: JURNAL ADMINISTRASI PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara FISIP UNPATTI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/publicusvol2iss2p261-274

Abstract

The study focuses on the quality of human resources used by village government officials in managing village funds in Central Maluku Regency. This research uses a quantitative method with a sample size of 60 people. There are two types of data used: primary data and secondary data. Data collection was carried out through questionnaires, observations, and documentation. Sociometric analysis tools were used to analyze the data. The analysis results show that the quality of human resources of village government officials in managing village funds in Central Maluku Regency has not yet met expectations, thus requiring improvement according to priorities, namely: If training and mentoring are conducted properly, village funds will be better managed. If the formation of village fund management groups is carried out well, effective village fund management will take place. If supervision and control are optimally implemented, adequate village fund management will be achieved. If cooperation between the government and the community is well established, the desired village fund management will be created. If the social and cultural aspects of the community are well considered, they will support village fund management. Village fund management can run well if village government officials carry it out transparently, accountably, and participatively, thus supporting the achievement of quality management as a tangible manifestation of the quality of human resources of village government officials in managing village funds. The results and findings of this research have implications for improving the quality of the human resources of village government officials in managing village funds in Central Maluku Regency.
IMPLEMENTATION OF PHARMACIST PRACTICE PERMIT SERVICE POLICY AT THE HEALTH DEPARTMENT OF CENTRAL MALUKU REGENCY Nurtati, Nurtati; Normawati, Normawati; Pattimukay, Hengky V. R.
PUBLICUS : JURNAL ADMINISTRASI PUBLIK Vol 2 No 2 (2024): PUBLICUS: JURNAL ADMINISTRASI PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara FISIP UNPATTI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/publicusvol2iss2p275-287

Abstract

This study uses a quantitative method with a sample size of 60 people, utilizing primary and secondary data. Data collection was conducted through questionnaires, observations, and documentation, with data analysis performed using sociometric analysis tools. The results reveal that the implementation of the pharmacist practice permit service policy at the Health Department of Central Maluku Regency is evident through dimensions of consistency, transparency, accountability, fairness, participation, effectiveness, and efficiency, all showing high percentage levels. However, maximization is still needed to achieve the highest standard percentages. The implementation of this policy is influenced by factors such as communication, resources, disposition, and bureaucratic structure. These factors cumulatively contribute significantly to the implementation process. The remaining percentage for improvement can be targeted for follow-up maximization while prioritizing these influencing factors. The findings successfully explore and synergize theoretical and practical approaches, revealing the quantitative achievement levels of policy implementation. This has implications for strengthening and maximizing the implementation of the pharmacist practice permit service policy at the Health Department of Central Maluku Regency. In summary, the research demonstrates that the pharmacist practice permit service policy's implementation at the Health Department of Central Maluku Regency is highly effective in key dimensions but requires further optimization. Influencing factors such as communication, resources, disposition, and bureaucratic structure play a significant role in the successful implementation. The study's findings provide valuable insights for improving policy implementation, ensuring a more effective and efficient service delivery in the future.
THE ROLE OF THE SUB-DISTRICT HEAD'S LEADERSHIP IN PUBLIC SERVICES AT THE LEIHITU SUB-DISTRICT OFFICE, CENTRAL MALUKU REGENCY Armisa, Suci; Sahetapy, Petronella; Pattimukay, Hengky V. R.
PUBLICUS : JURNAL ADMINISTRASI PUBLIK Vol 2 No 2 (2024): PUBLICUS: JURNAL ADMINISTRASI PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara FISIP UNPATTI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/publicusvol2iss2p326-336

Abstract

This research was conducted at the Leihitu Sub-District Office, Central Maluku Regency, with the aim of understanding how the leadership role of the Sub-District Head affects public services at the office. To achieve this objective, data analysis was carried out quantitatively using the Spearman Rank correlation formula as the measurement tool. The results of the analysis using Spearman Rho or Spearman Rank correlation showed a positive correlation between the Sub-District Head's leadership role and the quality of public services, with a correlation coefficient of 0.601. This figure indicates that the relationship between these two variables is strong, as it falls within the coefficient value range of 0.60-0.799. The strength of this relationship suggests that the better the leadership role performed by the Sub-District Head, the higher the quality of public services at the Leihitu Sub-District Office. Furthermore, the hypothesis test on the correlation coefficient revealed that the ρ-calculated value of 0.601 is greater than the ρ-table value of 0.388. This result indicates that the null hypothesis (Ho), which states that there is no relationship between the Sub-District Head's leadership role and public services, is rejected, while the alternative hypothesis (Ha), which asserts that there is a relationship between the two variables, is accepted. Thus, this study concludes that there is a significant and meaningful relationship between the Sub-District Head's leadership role and public services at the Leihitu Sub-District Office, Central Maluku Regency. This highlights the importance of effective leadership in improving the quality of public services at the sub-district government level.
Co-Authors Armisa, Suci Fataruba, Muchlis Iriane Sosiawaty Ponto Normawati Normawati, Normawati Nurtati Nurtati, Nurtati Patty, Julia Th. Sahetapy, Petronella Sopamena, Ibrahim Idham Titarsole, Kezia Risly Tuasikal, Nasmaun Umasugi, Djuanda