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All Journal Jurnal KALAM International Journal of Multidisciplinary Research of Higher Education (IJMURHICA)
Ramli, Azhar Jaafar
Unknown Affiliation
Religion Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Social Sciences

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English For Specific Purposes: English Language Needs in Hospitality and Travel Industry Putri, Nofrina Eka; Kher, Dinovia Fannil; Rani, Yati Aisya; Ramli, Azhar Jaafar
International Journal of Multidisciplinary Research of Higher Education Vol 1 No 1 (2018): (October) Theme Language, Social Science and Education
Publisher : Islamic Studies and Development Center in Collaboration With Students' Research Center Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/ijmurhica.v1i1.8

Abstract

This research is designed to identify English language needs in the hospitality and travel industry. The data was obtained from the General Manager of Garuda Indonesia Padang, the HRD Manager of Grand Zuri Hotel Padang, and 24 employees working in both those companies. The researchers used instruments; an interview and a questionnaire. Interviews were conducted with the two managers, while questionnaires were distributed to the employees of the companies. The interviews were transcribed and then analyzed using a descriptive approach. The questionnaires were analyzed Software SPSS for Windows release 22.0. This research reveals that, in the hospitality and travel industry, speaking (35%) and listening (33%) are the most needed of the four (4) language skills. These skills are primarily needed to greet customers (who are dominantly non-native speakers of English). In addition, the employees in the two companies are mostly required to serve customers whose English is basic. The findings of this research are expected to provide valuable information for ESP teachers and curriculum designers in organizing ESP syllabus and teaching materials
Interreligious Dialogue For Conflict Prevention Zarkasi, Ahmad; Ruslan, Idrus; Syafril, Syafrimen; Agustam, Agustam; Ramli, Azhar Jaafar
KALAM Vol 17 No 2 (2023)
Publisher : Faculty of Ushuluddin and Religious Study, Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/002023171825000

Abstract

Interreligious dialogue possesses external and internal critical functions. Such dialogue promotes a new resolution for a sustainable community as stable and dynamic interreligious understanding and its application are gained among the plural society. The objective of the study is to reveal whether the interreligious dialogue is a potential in managing conflict prevention. The research uses multi case single-site exploratory case study. Primary data was collected through observation as well as snowballing technique and in-depth interview conducted to village leaders and religious leaders in Punduh Pidada, District of Pesawaran in which the community is religiously diversed. They come from various religions; Islam, Christian and Catholic. Meanwhile secondary data was obtained through document analysis of various religious books, holy books and any documents related to the study. Data was qualitatively analysed by using the NVIVO 10 software. Contributions: Indonesia is a country with the most diverse number of ethnicities, race, languages, cultures and religions in the world, that diversity is wealth and assets for a nation, but if not properly maintained it will cause conflicts in society. Three ways to resolve conflict issues as described in this study can be used as examples and references by the government in overcoming and dealing with conflicts among society in Indonesia, especially conflicts related to religious issues.
Co-Authors Agustam Agustam Ahmad Zarkasi Dinovia Fannil Kher Idrus Ruslan Nofrina Eka Putri Rani, Yati Aisya Syafrimen Syafril