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Purwadi, P.
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Economics, Econometrics & Finance Social Sciences

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Strategic Human Resource Management in Healthcare: Elevating Patient Care and Organizational Excellence through Effective HRM Practices Purwadi, P.; Widjaja, Yani Restiani; Junius, J.; Mahmudah, Nisa
Golden Ratio of Data in Summary Vol. 4 No. 2 (2024): May - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v4i2.540

Abstract

Human Resources (HR) are a key factor in the operations and service quality of hospitals. This study aims to analyze the role of HR in enhancing the efficiency and effectiveness of healthcare services in hospitals. The research method used includes a literature review and field surveys of medical and non-medical staff at several hospitals. The results show that effective HR management significantly contributes to increased patient satisfaction, reduced medical errors, and operational efficiency. Additionally, regular training and career development are proven to be effective in improving employee competence and motivation. This study recommends HR management strategies focused on skill enhancement, the use of information technology, and the development of a positive work culture to achieve higher service standards.
Burnout and Quality of Life: A Cross-Sectional Study of Dental Clinic Employees at Dent Smile Jakarta Emanuela, Febrina; Wijaya, Awwalunisa Aprilia; Purwadi, P.; Widjaja, Yani Restiani
Golden Ratio of Data in Summary Vol. 4 No. 2 (2024): May - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v4i2.558

Abstract

Quality of life is an individual's assessment of their life, which can be influenced by burnout. Burnout is a work-related stress syndrome characterized by emotional exhaustion, a sense of low achievement, and depersonalization. This condition can negatively impact the quality of service, performance, and overall health of clinic employees. The objective of this study is to examine the relationship between burnout and quality of life among employees at the Dent Smile Dental Clinic in Jakarta. The research design employed is a descriptive correlational method with a cross-sectional approach. The sampling technique utilized is purposive sampling. The study's findings indicate that among the 60 employees at the Dent Smile Dental Clinic in Jakarta, 19 employees (31.7%) exhibited low levels of burnout, 17 employees (28.3%) displayed moderate burnout, 10 employees (16.7%) experienced relatively high burnout, and 14 employees (23.3%) were categorized as having high burnout. Meanwhile, 38 employees (63.3%) were found to have a moderate quality of life, 10 employees (16.7%) had a high quality of life, and 12 employees (20%) had a very high quality of life. Data analysis using the Chi-square test revealed no significant relationship between burnout and quality of life among employees at the Dent Smile Dental Clinic in Jakarta (p = 0.633). It is recommended that future research explore other factors influencing burnout, such as length of service, age, and gender.
Co-Authors Emanuela, Febrina Junius, J. Mahmudah, Nisa Wijaya, Awwalunisa Aprilia Yani Restiani Widjaja, Yani Restiani